Amart Furniture Reviews 

29,927
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,719 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff members who consistently go out of their way to make the entire purchasing process smooth, pleasant, and highly enjoyable. People also mention the exceptionally efficient delivery service, professional assembly options, and the great overall quality of the diverse furniture pieces available. However, some customers also noted frustrating issues with unexpected delivery delays, poor tracking communication, and long waiting periods for orders. A few consumers additionally mentioned receiving damaged products, unprofessional handling during drop-off, or experiencing unhelpful service interactions at store counters.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpful, professional, and... See more

Product

Consumers find product to be positive, highlighting the great selection and reasonable prices available.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting efficient processes and... See more

Service

Users describe positive interactions with service, highlighting helpful and professional staff across various... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting staff knowledge, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, I was able to see options online prior to going into the store which was great. Then once in store the staff were wonderful assisting me. Once my order was processed then came the delivery.... See more

Rated 5 out of 5 stars

I'm really pleased with the armchairs I've just purchased. Staff were great with my choice selection, and also the change of mind on my initial choice wasn't a problem. As a senior purchaser it was... See more

Rated 5 out of 5 stars

From purchase to delivery it was an easy path. The app that informs you of delivery times is great and allows you to go about other tasks rather than having to wait for hours for the delivery. The d... See more

Rated 5 out of 5 stars

We had such a great experience at Amart Midland! The staff were incredibly helpful, friendly and went above and beyond to make sure we were looked after. A special mention to Charlotte, the manager,... See more



Company details

  1. Home Furniture Shop
  2. Bedding Shop
  3. Bedroom furniture shop
  4. Decoration and Interior Design Store
  5. Mattress Shop
  6. Outdoor furniture shop

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(29,927)

4,532 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What made my experience great

What made my experience great - the price! Fantastic price for products. information on the website, the price and the availability of the furniture all influenced my decision. I was able to easily compare the products and find exactly what I was looking for, and the sale pricing made the Willowbrook range particularly appealing. The checkout process was straightforward and I also appreciated being able to choose pickup from my local Amart store. Overall, the website made it easy to make my decision and complete my purchase.

12 August 2026
Rated 5 out of 5 stars

Great customer service

Great customer service. Good range of lounges. Very professional and polite staff. I also needed delivery, which was explained in full.

12 August 2026
Rated 4 out of 5 stars

Lovely Customer Service

The staff member serving us was lovely and very helpful. Unfortunately the style of table my elderly Mum wanted is not stocked by Amart so she had to go with a different style

7 August 2026

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