Amart Furniture Reviews 

30,081
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,753 reviews, reviewers overwhelmingly had a great experience with this company. People often share that the store staff members are exceptionally welcoming, extremely helpful, and provide fantastic product knowledge throughout the entire purchasing journey. Shoppers also highlight the wide selection of quality furniture items, reasonable pricing, and the remarkably smooth delivery service featuring convenient live tracking. Some reviewers were not happy with damaged items received upon delivery and poor customer support responses when seeking help. A few people mentioned facing frustrating delivery delays, unhelpful communication, and difficulties getting timely assistance from the team. Others reported negative experiences with staff members who refused to assist or resolve complaints properly.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, extensive product... See more

Product

Reviewers highlight positive aspects of product quality, noting that items are durable, sturdy, and offer... See more

Delivery service

Consumers find delivery_service to be positive, highlighting smooth and efficient experiences from ordering... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient experiences. Consumers... See more

Customer service

People report positive experiences with customer service, noting that staff members are friendly, proactive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more

Rated 5 out of 5 stars

There was a really good product range with prices for most budgets. The store staff were fantastic- they didn't hover when I was just browsing but were close by when I needed help to purchase. The s... See more

Rated 5 out of 5 stars

Firstly, I was able to see options online prior to going into the store which was great. Then once in store the staff were wonderful assisting me. Once my order was processed then came the delivery.... See more

Rated 5 out of 5 stars

This particular location with the sales assistant Jennifer was exceptional. She was super lovely and helpful. There was another sales gentleman at the time that would also check in every now and then.... See more



Company details

  1. Home Furniture Shop
  2. Bedding Shop
  3. Bedroom furniture shop
  4. Decoration and Interior Design Store
  5. Mattress Shop
  6. Outdoor furniture shop

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(30,081)

4,688 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service

The sales process was unpressured and informative. The pickup process was extraordinarily easy, quick and friendly. The Cairns Amart team did a great job.

24 August 2026
Rated 2 out of 5 stars

Side cupboard didn’t go together very…

Side cupboard didn’t go together very well
The top didn’t fit properly we had to modify it to fix it as rural and didn’t want the hassle
Of a return . Bottom of one of the draws was scratched . I don’t think we would buy again from Amart

24 August 2026
Rated 5 out of 5 stars

Excellent price friendly knowledgeable staff…

We had an excellent experience from the time we entered the store. All staff were friendly, courteous and professional. TGEY knew all aspects of their products and quoted us a very good price. We highly recommend tge Virginia Queensland A Mart store to everyone

24 August 2026
Rated 1 out of 5 stars

bought 2 mattress in store in bundy and 2 beds online

bought 2 mattress in store in bundy, 1 mattress came in 1 week and another didin't arrive in 2 weeks. end up refund for 1 mattress. poor customer service, deliver not in time. bought online 2 beds, 1 bed was perfect no noise 2nd bed didn't fit right and making noise everytime when moving around in bed while sleeping.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Jules Amart Morayfield is awesome!

I was assisted by Jules at Amart Morayfield. I had a wonderful experience and felt the need to share as this type of service doesn't happen everyday. Jules was extremely helpful, knowledgeable and so pleasant to deal with.

23 August 2026
Unprompted review

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