Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more
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Staff was very helpful and got what we…
Staff was very helpful and got what we wanted and also a discount.
Great shopping experience dealing with friendly professionals.
The layout of the store is spacious and bright with plenty of parking. Staff are friendly and professional with a good product knowledge
Delivery was really professional quick…
Delivery was really professional quick and efficient. Delivery guys knew all about the setup and operation of the product we purchased.
I came and found what I was looking…
I came and found what I was looking for. The staff was very helpful & knowledgable, also polite and sincere, and patiently helping my mom who was a bit slow on things.
Everything was great
Everything was great. The delivery was on time, communication throughout the process was clear and easy, and the driver was friendly and professional. The product arrived in excellent condition and the quality is exactly what we expected.
I was amazed on this lounge it looks…
I was amazed on this lounge it looks great it was the right size I was looking at. Price is great especially with the saving promotion that is going it didn't cost me thousands of dollars.
Inna's Customer service at Waurn ponds…
Inna's Customer service at Waurn ponds was exceptional.
Staff was very friendly and helpful
Staff was very friendly and helpful. I was very happy customer
website is simple to use, broad range of products
website is simple to use and there is a broad range of products available.
I was not informed of the $60 fee for…
I was not informed of the $60 fee for taking away the boxes and packing from the the delivery. The lounge was in boxes and one of the boxes fell over.
Great service from the outset to pick up the customer service team great
All round service from buying to goods being picked up customer pick up exceptional
Good experience from beginning to end
The staff were friendly, informative & not pushy, allowing me to sit & ponder which product I would eventually purchase. The stock was available for delivery within days & the warranty on the couch I purchased was better than any of the other stores I visited. The delivery men were all polite & friendly & went out of their way to be helpful. When they discovered one of the parts was missing, they were apologetic (even though it was not their fault) & came back the same day as promised. Once again, they apologised and were very friendly, assembling & positioning the couch for me.
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