Atlantech Online, Inc. Reviews 

39
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We've been customers of Atlantech Online for 17 years and counting. Our company was able to grow and scale over the years because of their high quality data center hosting services and their top notc... See more

Company replied

Rated 5 out of 5 stars

I have been using Atlantech for several years and have been extremely satisfied with their service. Honestly, the best Internet service provider I have ever used. I really like the fact that I... See more

Company replied

Rated 5 out of 5 stars

We have used Atlantech for a very long time, and their customer service is very thorough and helpful. They are able to assist with any questions/issues I may have as soon as possible. They ask quest... See more

Company replied

Rated 4 out of 5 stars

We recently ported to Atlantech within the last few months. The WSSC team has found Atlantech to be very responsive and helpful whenever we have questions or want to discuss any concerns that we have... See more

Company replied

Company details

  1. Phone and internet services
  2. Internet provider
  3. Internet Service Provider
  4. Telecommunications Contractor
  5. Telecommunications service provider
  6. Telephone company

Written by the company

Atlantech Online, Inc. is a leading public utility that operates in Maryland, Virginia and the District of Columbia, offering a range of top-quality fiber, telephone, and data center services to both business and government organizations. In addition, Atlantech also offers fiber and telephone services throughout the United States. With its headquarters situated in Silver Spring, MD, Atlantech is committed to providing its customers with exceptional service and state-of-the-art technology. At the heart of Atlantech's operation is its core fiber network that links its data centers and connects to more than 300 major office buildings throughout the Washington, DC region. The company's range of services includes high-speed internet service, cloud connectivity, MPLS, and other data networking solutions, telephone service, and colocation in its wholly owned and operated data centers. Atlantech's cutting-edge services are designed to meet the unique needs of its customers, whether they require high-speed internet for their business operations or cloud connectivity to streamline their data storage and management. The company's telephone services, including Microsoft Teams Calling (Operator Connect, Direct Routing and Direct Routing for GCC High) SIP Trunking, hosted PBX, UCaaS, PRI, POTS Line Replacement, and call center services are tailored to meet the specific needs of business and government. In addition to its extensive range of services, Atlantech boasts a multi-terabit per second fiber backbone that can support a wide variety of solutions as its customers' networks evolve. This scale ensures that Atlantech can continue to meet its customers' changing needs well into the future. For those interested in learning more about Atlantech Online and its services, additional information can be found at www.atlantech.net, or by contacting the company directly at 800-256-1612.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.7

All reviews

(39)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone was super helpful and…

Everyone was super helpful and responded very fast and efficiently to resolve our tech needs!

28 May 2026
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for the kind words! Our team takes great pride in providing fast, responsive support, so it's wonderful to hear that we were able to help resolve your technical needs quickly and efficiently. We truly appreciate your trust in Atlantech Online and look forward to supporting you in the future.

Rated 5 out of 5 stars

competent and efficient

competent and efficient. listened to my concerns

19 February 2026
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

We appreciate the feedback, Len! Our team works hard to make sure things run smoothly and it’s great hearing that reflected in your experience. Thank you for trusting us with your service.

Rated 5 out of 5 stars

Top Notch

We've been customers of Atlantech Online for 17 years and counting. Our company was able to grow and scale over the years because of their high quality data center hosting services and their top notch technical support team. We have never faced a challenge with our hosting needs that the Atlantech team hasn't been able to handle.

5 February 2026
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Hi Michael,

Thank you for the thoughtful review and for trusting us for the past 17 years. We’re especially glad to hear our data center hosting reliability and technical support have consistently met your needs as your company has grown. Our goal has always been to be the team you can rely on when something matters, so it means a lot to know we’ve been there whenever a challenge came up.

We truly value the partnership and look forward to supporting you as you continue to scale.

Rated 5 out of 5 stars

Atlantech support is attentive

Atlantech support is attentive, friendly, and quick to support us.

2 February 2026
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for the kind words! We’re glad to hear our team was able to support you quickly and effectively. We truly appreciate your continued trust in Atlantech Online.

Rated 5 out of 5 stars

Absolute Experts! I highly recommend Atlantech!

Atlantech was amazing! Robert and his team made the process extremely easy to switch from nextiva to MS Teams calling and they save us over $2,000 a year! It was seamless, the entire process took less a month, with zero down time. Thanks again Atlantech!

30 October 2025
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for the excellent review! We are honored to provide your company with telephone service.

Rated 5 out of 5 stars

Meets Expectations

We have used Atlantech for a very long time, and their customer service is very thorough and helpful. They are able to assist with any questions/issues I may have as soon as possible. They ask questions and sometimes even follow up on tickets that may seem a bit more complicated.

The technical services they provide are also consistent, where we don't run into issues around connectivity unless we are having an internet issue.

6 October 2025
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for the kind words on both our customer service and technical support teams. We greatly appreciate your long term business with Atlantech Online!

Rated 5 out of 5 stars

Quick Response

The techs were quick to respond and able to help troubleshoot via email/phone calls. The emails with photos on how to reboot the system were helpful. Tech was able to come out first thing the next morning to restore our service.

28 October 2025
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you, Rachel! We’re thrilled to hear that our team was able to respond quickly and provide helpful troubleshooting steps. Your feedback means a lot to us, and we’re glad we could restore your service promptly. If you ever need assistance again, we’re just a call or email away!

Rated 5 out of 5 stars

Prompt and friendly service!

Kevin and Jess were very prompt in assisting me with my question. Kevin provided simple and exact steps for what I needed to do and Jess was able to finish our phone set up online. I have worked with both of them in the past and always know I am in good hands with them!

9 July 2025
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you, Katherine! We’re delighted to hear Kevin’s clear, step‑by‑step guidance and Jess’s seamless online setup made things easy. We truly appreciate your continued trust and the shout‑out to our team—knowing you feel in good hands means a lot to us. If anything else comes up, we’re only a call or email away.
— The Atlantech Online Team

Rated 5 out of 5 stars

An excellent choice.

Atlantech has always been swift to assist us with any needs or concerns that arise. Their support staff are knowledgeable and helpful. I would recommend their services to anyone in the area.

9 June 2025
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for the wonderful feedback! We’re so glad to hear that our team’s responsiveness and expertise have made a positive impact. Your recommendation means the world to us, and we’ll continue working hard to deliver the reliable support you expect. If you ever need assistance, we’re always here to help.
— The Atlantech Online Team

Rated 5 out of 5 stars

When I needed necessary phone lines to…

When I needed necessary phone lines to monitor our fire alarm system, Atlantech Online stepped in and started the process of replacing the lines on day one. I really appreciate the effort they put into fixing my problem.

13 December 2024
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Tom, Thank you for the kind words. I will pass along your feedback to the service delivery team. We greatly appreciate the opportunity to provide service. Ed

Rated 5 out of 5 stars

Absolute Best Experience you will find in the North America Region

After receiving distressing information with a competitor LEC with a late circuit delivery, I contacted Morgan Henry noting I needed a circuit delivered to our building with a short 3-week turnaround timeline for new office build out in Washington DC. Morgan called me back within 5 minutes and already had blocked out time for a site survey under the next day, delivering the circuit under 9 days. Grateful to have Morgan Henry, Tom Collins, and Ed Fineran as partners with all things Tech. They are leaders in this industry and are always willing to help their customers going the extra mile.

11 December 2023
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for the kind words. I'll pass your sentiments on to the other members of the team. -- Tom

Rated 4 out of 5 stars

Consistent

We recently ported to Atlantech within the last few months. The WSSC team has found Atlantech to be very responsive and helpful whenever we have questions or want to discuss any concerns that we have.

13 May 2024
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for your kind words. We appreciate the opportunity to be of service to your organization. -- Tom

Rated 5 out of 5 stars

Robert H Rocks

Robert is always amazing to work with, I appreciate his help and knowledge!

7 April 2024
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for the positive review. I'll be sure to let Robert know. We plan on continuing to be helpful! - Tom

Rated 4 out of 5 stars

Generally responsive and reliable staff…

Generally responsive and reliable staff and services.

1 April 2024
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for your review, Bruce. Our goal is to remain reliable and responsive when meeting your telecommunications requirements. - Tom

Rated 5 out of 5 stars

Very professional

The knowledge, professionalism and friendliness of the technician was above and beyond what I expected. He solved my problem and offered additional information to help in other areas of concern to me.

25 March 2024
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for the kind words. I'll be sure to pass them on to our tech support team.

Rated 5 out of 5 stars

The tech that worked with me went above…

The tech that worked with me went above and beyond his duties. Not only did he help me resolve the issue, but he also stayed on the phone while I tested out the fix, and even used his own personal phone to do a test call with me.

1 April 2024
Atlantech Online, Inc. logo

Reply from Atlantech Online, Inc.

Thank you for your review. I'll be sure to share this with the team. We thank you for your business and are here to serve you. - Tom

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