I feel suffocating to receive tons of people calling and texting just right after 1 minute my post of hiring. I recommend Bark can design an organized system for client to choose, hire, price transpa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the amount of leads but only a handful actually respond either by email, phone or text. I marked it great because the few that actually do are very receptive. The others I feel as if I am was... See more
Company replied
Found a great electrician on Bark. Easy to upload jobs and view trades. However, not all trades get in touch and when you reach out to them, they don't come back to you. Also, leaving feedback when... See more
Company replied
I wanted to find a company in Wiltshire who could supply - not erect - but supply a garden room in kit form so my chosen team can do all the work to make it happen. All I received in response was off... See more
Company replied
Company details
- #174 of 201 best companies in Online marketplace
- #4 of 5 best companies in Review site
- #8 of 10 best companies in Search engine company
Written by the company
Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web designer in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- UK: +44 20 3697 0237
- team@bark.com
- bark.com
3.9
Great
110k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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We needed a formal diagnosis for our 19…
We needed a formal diagnosis for our 19 year old of dyslexia before he starts university. We were contacted by Jemma Humphrey’s and had booked a date for assessment. The price was very good in comparison to a quote we had from dyslexia association. Our son found Jemma very helpful and patient, she listened to him to get a full picture of his needs not just assessing but looking at past difficulties with education. We reviewed the report 5 days later and can now set her recommendations into practice to help support our son at university. Very fast response to questions and clear report. Thank you so much Jemma from the Bromley’s
29 June 2026
Unprompted review
We had two contacts one we used the…
We had two contacts one we used the other was too late. A lot did not respond.
26 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
10/10
I found bark.com from an internet search. Sign up was very easy. The search options were simple and easy to use. Responses arrived very quickly. Follow up and communication is top-notch
26 June 2026
Unprompted review
Reply from Bark
Hi,
Thank you so much for your fantastic feedback! We're delighted to hear that you found Bark through an internet search and that the sign-up process was straightforward and easy to use.
It's wonderful to know you received responses quickly and that you were pleased with the follow-up and communication throughout the process. Providing a simple and efficient experience is exactly what we strive for.
Thank you for choosing Bark and for taking the time to share your experience. We hope we can help you again whenever you need a professional in the future.
The Bark Team
They have listened to my request
They have listened to my request and has agreed that we can continue in the future
29 June 2026
Unprompted review
Reply from Bark
Hi Michael,
Thank you for taking the time to share your feedback. We're pleased to hear that your concerns were listened to and that you've reached an agreement to continue working with us in the future.
We appreciate the opportunity to support you and are glad we could help move things in a positive direction.
Thank you for choosing Bark. We look forward to continuing to support you, and we wish you every success going forward.
The Bark Team
The perfect caterer and communication
The perfect caterer and communication
She totally understood where we were coming from. Her work is beautiful but she came down to our unsophisticated level of need. Can't thank you enough.
4 June 2026
Unprompted review
Reply from Bark
Hi Kathleen,
Thank you for taking the time to share your wonderful feedback. We're delighted to hear that the professional you found through Bark was the perfect fit for your catering needs.
It's fantastic to know they communicated so well, understood exactly what you were looking for, and made the entire experience a positive one. We're thrilled that you're so happy with the outcome.
Thank you for choosing Bark. We truly appreciate your feedback and hope we can help you find the right professional again in the future.
The Bark Team
Thank you great service
Thank you what a relief found lovely lady, brilliant
2 July 2026
Unprompted review
Reply from Bark
Hi Mary,
Thank you for your lovely feedback. We're delighted to hear that you found the right professional through Bark and that you had such a positive experience.
It's wonderful to know we could help bring you some peace of mind by connecting you with someone who was a great fit for your needs.
Thank you for choosing Bark and for taking the time to share your experience. We hope we can help you again with any future projects.
The Bark Team
Speedy contact with technician and…
Speedy contact with technician and speedy attendance. Problem solved
11 June 2026
Unprompted review
Reply from Bark
Hi Peter,
Thank you for taking the time to share your feedback. We're delighted to hear that you were quickly connected with a professional through Bark and that your issue was resolved promptly.
Providing fast connections to the right professionals is exactly what we strive for, so it's great to know you had such a positive experience.
Thank you for choosing Bark. We appreciate your feedback and hope we can help you again with any future projects.
The Bark Team
I had my conservatory converted to a…
I had my conservatory converted to a solid roof and received the warranty on 31 May 2024. The roof included a single-glazed plastic skylight. At the time of completion, the work appeared to be of a good standard.
During the first winter, I experienced significant condensation around the roof and had to mop up water daily. I initially assumed this was due to the single-glazed skylight.
By the end of winter 2025/2026, the problems had become much more serious. Damp patches appeared around the skylight, cracks developed in the plaster ceiling, and there was clear evidence of water damage.
As the roof is covered by a 10-year warranty, I contacted Richard in March 2026. My text messages were ignored. When I eventually reached him by phone, he said the line was bad and that he would call me back, but he never did. I tried calling again and was told he was on holiday. After waiting a further three weeks with no contact, I sent another text in June asking him to honour the warranty, explaining that I would otherwise leave a review.
Richard then arranged a site visit but failed to attend. Since then, he has ignored my texts, emails, and WhatsApp messages.
The keys also became stuck in the locks, but as they were only covered by a one-year warranty, I understand I cannot claim for those repairs.
In my experience, the 10-year warranty has proved to be worthless because I have been unable to get the company to respond or carry out any remedial work. It is now July, and I have no option but to pay another contractor to investigate and repair the leaking roof, damaged plaster, and any hidden damage within the roof structure.
3 June 2026
Unprompted review
Reply from Bark
Hi Mandy,
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating this situation must have been, particularly after your repeated attempts to have the warranty honoured.
We take reports of this nature seriously. While Bark is a platform that connects customers with independent professionals and is not a party to the agreement or warranty provided by the professional, we do investigate complaints about professionals and take appropriate action in line with our internal policies where necessary.
If you haven't already done so, please email team@bark.com with the details of your experience and any supporting evidence, including your correspondence with the professional. Our team will be happy to review the matter thoroughly and take any appropriate action.
Thank you for bringing this to our attention. We appreciate your feedback and are sorry that your experience did not meet your expectations.
The Bark Team
I respond to people who are interested…
I respond to people who are interested in the job but many don’t so i don’t understand why they are on bark
3 July 2026
Unprompted review
Reply from Bark
Hi Michael,
Thank you for taking the time to share your feedback. We understand how frustrating it can be when customers don't respond after you've purchased a lead.
Bark operates on a pay-per-introduction model, which means professionals are paying for the opportunity to connect with customers rather than a guaranteed response or completed job. Customers' circumstances can change after submitting a request, and some may not always be available when you first try to contact them.
If you don't initially get through to a customer, we recommend trying to reach out at different times throughout the day and using all available communication methods, including phone calls, text messages, and emails, to maximise your chances of making contact.
Thank you again for your feedback. We appreciate your comments and remain committed to improving the experience for our professionals.
The Bark Team
Great service very efficient excellent…
Great service very efficient excellent job recommend to anyone
1 July 2026
Unprompted review
Reply from Bark
Hi Paul,
Thank you for your wonderful feedback. We're delighted to hear that you had a great experience using Bark and that the professional you found delivered such efficient service and an excellent result.
It's fantastic to know you'd recommend the service to others. Helping customers connect with trusted professionals is exactly what we strive for.
Thank you for choosing Bark and for taking the time to share your experience. We hope we can help you again with any future projects.
The Bark Team
The leads are mostly made up…
The leads are mostly made up and they don't honor the refund guarantee. You very rarely get a reply. I have never been able to turn a lead into a job . avoid at all cost .and if you don't use your credits they expire with no refund. I lost £50.00 of credit. They have an expiration date. Said so on the app . Don't waste your money.
3 July 2026
Unprompted review
Reply from Bark
Hi John,
Thank you for updating your review. We're sorry to hear that you remain dissatisfied with your experience.
We'd like to clarify that Bark does not use made-up or fake leads. Every lead on our platform is a live request submitted by a real customer looking for a service. Before a request is made available to professionals, it goes through a number of validation checks to help maintain the quality of enquiries.
Regarding your comments about credits, Bark credits do not expire while your account remains active. If you've seen something in the app that suggests otherwise or believe credits have been removed incorrectly, we'd like to investigate this for you.
Please email reviews@bark.com with your account details and, if possible, a screenshot showing the credit expiry message you mentioned. Our team will be happy to review your account, investigate what happened, and provide further clarification.
Thank you again for your feedback.
The Bark Team
Martin did work for me wall capping .
Martin did work for me wall capping .
Very nice. Man.
Exelant Work, very tidy , very fast and efficient .
Very please, with job he did for me.
Would have no hesitation in getting him back to do more work
Highly recommend him.
In fact im getting him to do more work.
Great Work Thanks Martin
2 July 2026
Unprompted review
Reply from Bark
Hi Gretta,
Thank you for taking the time to share your wonderful feedback. We're delighted to hear that the professional you found through Bark delivered such high-quality work and provided a positive experience.
It's fantastic to know that you were pleased with the workmanship, efficiency, and professionalism, and that you've chosen to hire them again for additional work. There's no better compliment than returning to the same professional for future projects.
Thank you for choosing Bark and for sharing your experience. We hope we can continue helping you find the right professionals whenever you need them.
The Bark Team
Scammers use this site! AVOID, AVOID, AVOID
Scammers use this site! I paid £600 for one hour of hedge trimming, 'professionals' did not do work agreed and left in a hurry.
When I complained to Bark, they were unsympathetic and difficult to deal with. They contacted the 'professional', without asking me, an would not reveal what they said, not even a redacted version.
DO NOT USE THIS SITE, it is used by aggressive scammers. Find your own tradespeople through word of mouth and local advertisement. Do not use sites like this that do not vet their service providers.
Bark have replied, below, saying to contact their team to discuss further, but their team is not replying to me anyway. Thank you for the AI reply that offers absolutely nothing useful. DO NOT USE BARK!
29 June 2026
Unprompted review
Reply from Bark
Hi Jack,
Thank you for updating your review. We're sorry to hear that you remain dissatisfied with your experience.
We understand your frustration and apologise if you feel your concerns have not been fully addressed. Please be assured that we do review every complaint we receive and investigate reports about professionals in line with our internal policies.
If you've already contacted team@bark.com and haven't yet received a response, we apologise for the delay. Our team responds to enquiries in the order they are received, and someone will get back to you as soon as possible. We appreciate your patience while your case is being reviewed.
As previously advised, while we may contact professionals as part of our investigation, we are unable to disclose the details of our internal investigations or communications with other users due to privacy considerations.
Thank you again for your feedback. We appreciate you bringing your concerns to our attention.
The Bark Team
I'm overall satisfied with bark.com as…
I'm overall satisfied with bark.com as I can find the providers for my project. The response time is very fast and high efficiently. The only challenge is it is overwhelming to receive a lot of phone calls at the same time.
26 June 2026
Unprompted review
Reply from Bark
Hi Eddie,
Thank you for taking the time to share your feedback. We're delighted to hear that you're overall satisfied with Bark and that you were able to find professionals for your project quickly.
It's great to know that you received prompt responses. We also appreciate your feedback about receiving multiple phone calls in a short period. We understand that this can sometimes feel overwhelming, and we'll be sure to share your comments with the relevant team as we continue to improve the customer experience.
Thank you again for choosing Bark and for sharing your experience. We hope we can continue to help you with any future projects.
The Bark Team
WHILST THERE WAS A WIDE DIVERGENCE…
WHILST THERE WAS A WIDE DIVERGENCE BETWEEN THE QUOTES I WAS ABLE TO SELECT THE MOST REASONABLE ONES
28 June 2026
Unprompted review
Reply from Bark
Dear Chris,
Thank you for taking the time to share your feedback with us.
We are very glad to hear that you were able to successfully navigate the platform and select the most reasonable quotes for your needs. Because our network connects you with a wide variety of professionals—ranging from independent local experts to larger agencies—it is quite common to see a wide divergence between the quotes received. We are pleased that this range gave you the flexibility to choose the option that best fit your budget and requirements.
Thank you for choosing Bark for your project. If you ever need to find trusted professionals for future jobs, we look forward to helping you connect with the right options again.
The Bark Team,
Very user friendly and quick to set up.
Very user friendly and quick to set up.
Responses were received very fast and engagement had been very positive.
An excellent service.
25 June 2026
Unprompted review
Reply from Bark
Dear Peter,
Thank you so much for taking the time to share your wonderful feedback with us! We are absolutely thrilled to hear that you found our platform user-friendly and quick to set up.
Our main goal is to make connecting with trusted local experts as seamless and efficient as possible, so knowing that you received responses quickly and had highly positive engagements is fantastic to hear. Your description of our platform as an excellent service is the best reward our team could ask for!
Thank you for choosing Bark to help get your project moving. If you ever need to find professionals for future projects, we look forward to providing you with that same swift and excellent experience.
The Bark Team,
Excellent
Great experience from
Start to finish , very professional, above an
beyond my expectations!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
1 July 2026
Unprompted review
Reply from Bark
Hi there,
Thank you so much for taking the time to share your fantastic feedback with us! We are absolutely thrilled to hear that you had a great experience from start to finish.
Providing a seamless, professional service that goes above and beyond our users' expectations is exactly what we strive for every day. Knowing that we hit the mark so perfectly for you is incredibly rewarding for our entire team.
Thank you for being a valued member of the Bark community. If you ever need help connecting with trusted local professionals for future projects, we look forward to delivering that same exceptional experience again!
The Bark Team,
Too Many Scam Calls
Posted a job for a marketing freelancer to assist with my brand. I received tons of scammy like calls and text after I told them I wasn’t interested in their services. And still today, they are still contacting me from different numbers via text and calls as I can identify the voice and fictitious names. They all have accents from the same country. Very disappointing and disturbing how these companies keep calling! I will no longer post on Bark as I’m sure they are sharing/selling my information with Lord knows who.
4 June 2026
Unprompted review
fake reviews and full of cowboys
fake reviews and full of cowboys
revamp home ltd swindon is based on this site
2 July 2026
Unprompted review
Reply from Bark
Hi,
Thank you for taking the time to share your feedback. We're delighted to hear that you've found Bark easy to use and affordable.
Our goal is to make it simple for professionals to connect with new customers and grow their businesses, so it's great to know you've had a positive experience.
Thank you for choosing Bark. We truly appreciate your support and wish you continued success on the platform.
The Bark Team
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