This reviews and feedback for LIBRARY itself. Anything educational related, studied learning something new always appreciated. Our youth youngest Students is our Prouds, our futures Leaderships big bi... See more
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Location
Switch locationHayes Street, BR2 7LH Hayes, Greater London, GB
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I have great experience with gymnastic lessons with my son. My child learn many new activities in here. His stamina & behaviour changing day by day, thanks better gives opportunity to learn many new t... See more
Company replied
Very poor this is our first time we join my son Learning swimming, but they just walking in the pool not teaching properly I will next week if is like that I need all my payment back Thank you
Company replied
It’s always a great customer service at better and also I always get lots of facilities which we use at better and love all fitness classes. Recently Isabel helped me a lot with her excellent customer... See more
Company replied
Company details
- #3 of 4 best companies in Leisure Centre
- #9 of 12 best companies in Fitness centre
- #12 of 18 best companies in Gym
- #3 of 3 best companies in Indoor Swimming Pool
- #2 of 2 best companies in Library
- #6 of 6 best companies in Outdoor Swimming Pool
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Hayes Street, BR2 7LH, Hayes, Greater London, United Kingdom
4.2
Great
7 reviews
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Quite safe helpful 👍
This reviews and feedback for LIBRARY itself. Anything educational related, studied learning something new always appreciated. Our youth youngest Students is our Prouds, our futures Leaderships big big achievements big dreams so good to have generous towards LIBRARY STUFF also other LIBRARY users please. Students should to be loved and cared by their Institutions and their TEACHERS. Libraries needs to be Quite, safe environments for studies or using Computers so we all can get advantages from the Libraries. Doing nothing but still we can get pleasurable to sitting down inside Libraries either Hayes or any other Libraries. Sometimes LIBRARY gets unsafe or some visitors have different intentions. I think we all should to be considered for each others. MET POLICE CAMERAS good to have checked and monitored all the times for all visitors or employees. Thanks indeed.
4 June 2026
Unprompted review
Reply from Better - Hayes Library
Hi Sayeda,
Thank you so much for your kind words about Hayes Library!
We're really glad to hear that you feel safe and supported there, and that the space is helping you learn and grow. That's exactly what we want our libraries to be welcoming, helpful environments where everyone in the community can feel at home.
We hope to see you back again soon!
Warm Regards,
Abdus
Reply from Better - Hayes Library
Hi Jerzy
Thank you for your review,
It is great to see that the staff at Hayes Library are creating a wonderful atmosphere and have been able to assist when needed.
Please do not hesitate to reach out if you have any further questions.
Kind Regards
Amir
To be honest I only just join .So far…very good
To be honest I only just join .So far all is going well.just a shame I didn't join a long time ago
15 April 2026
Reply from Better - Hayes Library
Hi MISSESSILYNALLEN
Thank you for your review.
It is great to see that you are enjoying your experience with us, and thank you for joining!
We hope you achieve your health and fitness goals with us.
Kind Regards
Amir
Very poor this is our first time we…
Very poor this is our first time we join my son Learning swimming, but they just walking in the pool not teaching properly I will next week if is like that I need all my payment back
Thank you
20 August 2024
Reply from Better - Hayes Library
Hi Junaid,
Thank you for your review.
We are sorry to hear of your recent experience at Botwell and hope next week you enjoy the lesson more.
Warm Regards
Hazal
It’s always a great customer service at…
It’s always a great customer service at better and also I always get lots of facilities which we use at better and love all fitness classes. Recently Isabel helped me a lot with her excellent customer service
8 December 2023
Unprompted review
Reply from Better - Hayes Library
Hi Poonam,
Thank you for your review.
We are delighted to hear that Isabel was able to assist you and that you are enjoying your membership!
Warm Regards
Hazal
Helpful and understanding
14 September 2023
Reply from Better - Hayes Library
Good Afternoon Prasanna,
Thank you for your review.
We are very happy to hear that you are enjoying your membership at the Botwell Green Sports centre. We hope you continue to enjoy this centre and the great activities they have available.
Kind regards,
Charmaine
Great experience
I have great experience with gymnastic lessons with my son. My child learn many new activities in here. His stamina & behaviour changing day by day, thanks better gives opportunity to learn many new things😊
28 June 2023
Reply from Better - Hayes Library
Good Afternoon Brahmvir,
Thank you for your review.
We are delighted to hear that your son is enjoying his Gymnastic Lessons at the Botwell Green leisure facility. We hope he continues to enjoy his lessons and exceeds to the next level where he will be taught more advanced activities. I will pass on your lovely feedback for the attention of the centre.
Kind regards,
Charmaine
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