Billingham & Co Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, making the entire process smooth and stress-free. Many people highlight the outstanding communication and personalized one-to-one service, noting that agents go above and beyond to support them through what can be a challenging time. Reviewers frequently mention the efficiency and ease of their overall experience, appreciating the proactive approach and quick action taken by the agents. The service provided is often described as excellent, with consumers feeling well-informed and guided at every step.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individuals for their professionalism,... See more

Service

Users describe positive interactions with service, highlighting its reliability and professionalism.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during openin... See more

Company replied

Rated 5 out of 5 stars

Alice Cowsill has been amazing throughout the ‘house moving process’. We bought our new house and sold our old house with Billingham and Co and would highly recommend them. The communication between... See more

Company replied

Rated 5 out of 5 stars

Alice was great from day 1. The only estate agent who was willing to show projective buyers around at weekends and in the evening. She put the FOR SALE sign up on a Wednesday and we had an accep... See more

Company replied

Rated 5 out of 5 stars

We recently sold our home and purchased our new one through Billingham & Co, and we couldn’t be happier with the service we received. Alice truly went above and beyond from start to finish. Always con... See more

Company replied


Company details

  1. Estate Agents
  2. Property management company
  3. Property Rental Agency

Written by the company

A modern, tech-led property agency offering honest advice, local expertise and hands-on support from start to finish. Our team of Property Experts provide Residential Sales, Lettings and Property Management Services. We specialise in residential sales, lettings and property management, helping sellers, landlords, buyers and tenants move with confidence. Our team combines local knowledge, honest advice and a hands-on approach to deliver a straightforward, professional service from start to finish. Alongside our core services, we also offer access to property auctions, financial services, conveyancing, RICS home surveys and removals. Partnered with eXp UK, we are part of a global network of more than 89,000 agents across 24 countries, giving us the reach and marketing strength to provide a modern, client-focused property service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

5-star
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Rated 5 out of 5 stars

Our estate agent Emily was brilliant

Our estate agent Emily was brilliant, nothing was too much trouble. She kept in touch with any developments throughout the whole time the property was in her hands. Couldn't ask for a better agent! Thank you so much Emily!

24 October 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Emily was so friendly and helpful

Emily was so friendly and helpful, she made the house move a positive experience. I would definitely recommend Billinghams and Emily to anyone looking at selling or buying a house.

24 October 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

A wonderful estate agent!

Alice was a wonderful estate agent to work with, from start to finish. Should we seek to sell in the future we would seek to use her. Her helpfulness, friendliness and caring attitude was most appreciated. She went above and beyond, working with all parties to ensure the completion of the house. Would highly recommend her to anyone! :)

10 October 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice Cowsill is fantastic!

Alice is by far the best estate agent we have viewed and sold houses with. Alice is friendly, takes time to help in any way that she can, and really makes the stressful house sale/purchase process easier. She takes a genuine interest in your property, and this shows when she holds viewings to prospective buyers. We would 100% recommend Alice to anyone!

7 October 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Great communication

Emily was amazing from the very start of the purchase of our property. The communication was fantastic and even when it wasn’t straight forward, Emily was on the case and sorting what she could behind the scenes. Emily really did go above and beyond. Thank you so much!

26 September 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Where do I start from the beginning…

Where do I start from the beginning emily was great support .
She understood and was empathetic to my situation and supported all my needs.

She continued with her amazing service all the way throughout going above and beyond.
I cannot thank Emily enough!

26 September 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice Cowsill was amazing

Our agent Alice Cowsill was amazing. We engaged on a sale and purchase through her which was even better. Alice Got our home on the market very quickly, used an excellent photographer and arranged the viewings promptly. House sold within first viewings and we achieved above and beyond full asking price. Sale progressed well and she went above and beyond to keep the chain moving with contact available at all times. Right up until the last days nothing was too much help helping our family in every way she could. If you want to sell your home in Stourbridge or surrounding area, don’t waste your time with other agents- the one on one agent vendor relationship sells itself here. 100% 5* recommendation from
Us. Thank you so much.

19 September 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Great estate agents

Great estate agents, Phil was excellent went out of his way to make everything go smoothly.

22 September 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

My home was sold by Jez Rhead

My home was sold by Jez Rhead, it was a complicated transaction due to bereavement. Jez was so professional and patient when dealing with a number of solicitors and extra queries required. Would highly recommend. I'd give 100 stars if possible.

18 September 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice Cowsill was fantastic

Alice Cowsill was fantastic, we didn’t sell our house with billinghams but we bought from them and Alice did the work of estate agents and solicitors, keeping us informed throughout and guiding us through.
Would highly recommend her and will definitely use her the next time.

17 September 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice was great from day 1

Alice was great from day 1. The only estate agent who was willing to show projective buyers around at weekends and in the evening.
She put the FOR SALE sign up on a Wednesday and we had an acceptable offer on the Saturday.
Plus, she got us a price £20,000 more than another estate agent in Stourbridge suggested.
Excellent communication throughout the sale.
Nothing was too much trouble.
We can highly recommend her if you are thinking of selling your property.

1 September 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice is an absolute star!

We purchased our new home through Billingham and co. It is a new build property so there was a lot of queries.
Alice was absolutely brilliant, answering questions quickly and allowing us a number of viewings. She worked hard to liaise with everyone at exchange and completion and handed the keys over on completion day.
I would 100% recommend Alice at Billingham, she is professional and friendly, and does exactly what she says she will do. Great experience and she made the process less stressful.

21 August 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Emily kept me updated throughout the…

Emily kept me updated throughout the process. Emily was professional, helpful, efficient, knowledgeable and reliable. Nothing was too much trouble for her.

27 August 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Amazing estate agents to work with

Amazing estate agents to work with, particularly Alice! Easy to contact and great communication, she kept us updated throughout. Also gave us a lovely house warming box with some soap and teabags biscuits etc when we picked up the keys.

20 August 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice and the team were quick and…

Alice and the team were quick and efficient to respond. Kept me informed all the way and the whole selling process went very smoothly. Thank you to Alice and the team for looking after me.

20 August 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice Cowsill was amazing

Alice Cowsill was amazing!

We have known Alice for a few house sales and she always has the client front of mind and delivers exceptional client service.

For our recent sale, we were met with delays and changes in agreements. Alice was always a step ahead with her updates bringing us to a great conclusion.

We would recommend Alice to everyone!

20 August 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Phil Swingler was what you want in an…

Phil Swingler was what you want in an estate agent, honest and diligent. Feedback was excellent and would not hesitate to use again.

1 August 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Excellent service from Jez

I recently purchased a bungalow through Jez. He was incredibly helpful, very friendly and approachable and great at helping to chase solicitors!

27 June 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Emily was phenomenal

Emily was phenomenal! As a self-employed estate agent, she sold my house with unmatched speed and professionalism. Her expertise and dedication made the entire process smooth and stress-free. I couldn’t have asked for a better partner in this journey. Highly recommend her services to anyone looking to buy or sell

12 July 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Excellent service from Alice

We recently bought our new house through Alice and she was brilliant. She always kept us in the loop and checked in with us regularly, making sure we were updated and that everything stayed on track. It’s been a pleasure dealing with her and we’re so grateful that she helped us secure our dream home! Thank you so much 😊

4 July 2025
Unprompted review
Billingham & Co logo

Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

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