Billingham & Co Reviews 

253
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, wonderful helpfulness, and constant support throughout the entire property journey. People note that agents are proactive, maintaining clear communication and ensuring everything runs smoothly from start to finish. Some people also felt that the overall service was exceptionally efficient, noting quick responses and dedicated personal attention. Reviewers highlighted that having reliable agents available outside regular business hours made stressful house moves much easier to handle. Consumers truly appreciate the personalized approach and great dedication shown during property viewings and final completions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for their professionalism and... See more

Service

People report positive experiences with service, noting that staff members are consistently professional,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting outstanding communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently sold our home and purchased our new one through Billingham & Co, and we couldn’t be happier with the service we received. Alice truly went above and beyond from start to finish. Always con... See more

Company replied

Rated 5 out of 5 stars

Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during openin... See more

Company replied

Rated 5 out of 5 stars

Alice has been amazing from day one of us putting our house on the market. So thrilled with the one to one service. She has been there every step of the way, truly supportive and professional, makin... See more

Company replied

Rated 5 out of 5 stars

Alice was a wonderful estate agent to work with, from start to finish. Should we seek to sell in the future we would seek to use her. Her helpfulness, friendliness and caring attitude was most appreci... See more

Company replied


Company details

  1. Estate Agents
  2. also in
  3. Property management company
  4. Property Rental Agency

Written by the company

A modern, tech-led property agency offering honest advice, local expertise and hands-on support from start to finish. Our team of Property Experts provide Residential Sales, Lettings and Property Management Services. We specialise in residential sales, lettings and property management, helping sellers, landlords, buyers and tenants move with confidence. Our team combines local knowledge, honest advice and a hands-on approach to deliver a straightforward, professional service from start to finish. Alongside our core services, we also offer access to property auctions, financial services, conveyancing, RICS home surveys and removals. Partnered with eXp UK, we are part of a global network of more than 89,000 agents across 24 countries, giving us the reach and marketing strength to provide a modern, client-focused property service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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4.9

All reviews

(253)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company!

We have had a brilliant experience renting with Billingham&Co. The lady I dealt with, Natalie, was great. She helped with all our enquires, was very pleasant and polite and got us our dream home. It was a very easy process and she was very patient when I kept calling for updates. Thank you for our family home.

11 January 2022
Unprompted review
Billingham & Co logo

Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

Rated 5 out of 5 stars

Billingham and Co

Billingham and Co. have acted as agents on a property I was purchasing and have been extremely helpful and professional throughout. Kelly was particularly helpful in getting a sale agreed by us and her seller and kept us updated throughout the process.

I would happily recommend Billingham and Co. to any prospective sellers/buyers as they are clearly an agency that really care about their clients and are a breath of fresh air compared to other agencies I have dealt with in the past.

11 January 2022
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Kelly and the Dudley Team.

Rated 5 out of 5 stars

Natalie was especially helpful to me…

Natalie was especially helpful to me throughout the process. I couldn't of managed without her support and efficient nature. Thank you!!

14 December 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

Rated 5 out of 5 stars

Very happy with agance

This is not the first experience of working with agencies . Natalie from Building &Co is a very nice responsive agent. She solved all the issues quickly. She answered the case clearly . I am very pleased with the work of the agency . I had a problem with understanding because of my poor knowledge of the language. But Natalie very politely explained the same thing several times . Thank you for your patience, understanding and your work.

3 December 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

Rated 5 out of 5 stars

Natalie was very helpful from start to…

Natalie was very helpful from start to finish and billingham in general are great, they also have people who will set up all your bills for you! Which helped me a lot as I work a lot and also have university I struggle to find the time and they took care of it all.

1 December 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Helpful, conscientious, efficient and friendly. @Jez Rhead

12 November 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez and the Stourbridge Team.

Rated 5 out of 5 stars

Billingham & Co Dudley

Had Kelly from Billingham & Co Dudley office, she and her team was absolutely brilliant from 1st phone call to book a valuation till the last to handover the keys to the new owners. Can't say thank you enough for achieving more than what we expected on the sale.

9 November 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Kelly and the Dudley Team.

Rated 5 out of 5 stars

Excellent service and always happy to…

Excellent service and always happy to help. Caroline Kendall in particular was superb and always happy to help and go the ‘extra mile’.

2 November 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Caroline and the Stourbridge Team.

Rated 5 out of 5 stars

Excellent company

Have just recently rented a property through this company. Natalie was dealing with our application, made it very simple and stress free from applying for the property to picking up the keys!
Was very attentive and answered any questions we had. Especially as this was our first time private renting!

Highly recommend :)

22 October 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

Rated 5 out of 5 stars

I have just brought my first house

I have just brought my first house through this estate agent. I had Jez as my estate agent. The whole process was easy, with no complications and I had the keys within 12 weeks. Jez was friendly and approachable, with an excellent knowledge of the area that I was moving to. I would recommend this estate agent to anyone.

10 October 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Rated 5 out of 5 stars

Excellent service

Excellent service, especially from Natalie and Kelly. Thanks to both of you for being so understanding and helpful and just generally friendly. Thanks to Phil as well from the beginning of putting our house on the market, a genuine person non pushy and just likes a general chit chat on a normal level.

Thanks again Billinghams

Mr K Harper

7 October 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie, Kelly and the Dudley Team.

Rated 5 out of 5 stars

Great communication

Jez Rhead was easy to work with, helpful and had great communication with us. His photographs of the property were excellent.

7 October 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Rated 5 out of 5 stars

We purchased a home recently for sale…

We purchased a home recently for sale with Billingham & Co. The house was presented well, great advert on rightmove and honestly reviewed. Natalie at their Dudley branch was a delight to work with towards purchasing this property. She was professional and honest in every way from start to finish. I can highly recommend using these to purchase from or even to sell with in the future.. Thank you for the house warming gift Natalie.. From Mick & Vivien (Codsall)

23 September 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

Rated 5 out of 5 stars

Excellent service, super friendly team

I recently bought my first home through Billingham & Co. and the service was superb.

Kelly was fantastic co-ordinating between buyer and seller and I knew where everything was upto before I even realised I needed to know. When/if it comes to selling the property on, or if someone I know is looking for an estate agent I would have no problem recommending Billingham & Co as a fantastic choice they could make.

23 September 2021
Unprompted review
Billingham & Co logo

Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Kelly and the Dudley Team.

Rated 5 out of 5 stars

We recently completed our first home…

We recently completed our first home purchase using Billingham &Co.
The service they provided from start to finish was fantastic!
We were previously using another estate agent for another property that did not go ahead and the difference was night and day.
The team at Billingham & Co were professional, friendly and always kept us in the loop at every step of the journey.
Jez looked after our process and was always on the ball, responding in a really timely manor. Even when he was on annual leave for our completion there was a seamless handover that meant someone always kept us informed and reassured every step of the way.
I couldn't rate these guys any higher, they were fabulous.
Plus the card and moving in box was a beautiful touch! Thank you all.

4 September 2021
Unprompted review
Billingham & Co logo

Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Rated 5 out of 5 stars

Professional, charismatic and proactive.

From a buyer's perspective, we could not be happier with the service we received from Billingham & Co., In particular Jez, who oversaw our purchase.

He (and by extension the company) is very knowledgeable and charismatic and very proactive throughout the whole process.

As estate agents go, me and my partner cannot recommend them enough. If you are looking for a professional, responsive service, you will find it here.

4 September 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Rated 5 out of 5 stars

House Purchase - Jez

Jez was incredibly helpful with our purchase earlier last month despite the hold ups from solicitors. He was patient with us and kept us up to date with changes and movements in progress. We really appreciate all of Jez’s help and will be sure to use him in future if we come to sell our house.

3 September 2021
Unprompted review
Billingham & Co logo

Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Rated 5 out of 5 stars

Great service

We recently had a great experience purchasing a property from Billingham & Co. Kelly was attentive throughout the process and even our solicitors commended her on her approach and professionalism. We would not hesitate to purchase from them again and highly recommend them.

13 July 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Billingham &…

I would highly recommend Billingham & Co! Jez was extremely professional and helpful especially through lockdown and dealing with unforeseen circumstances I experienced.. he was excellent, nothing was too much trouble and he guided me through the process step by step

1 July 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly

Kelly was so helpful and responsive throughout the whole process. From our first viewing to completion the whole team was friendly and helpful and made our experience so much better despite the pandemic.

28 June 2021
Unprompted review

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