Visited Bath store for a waterproof jacket and was advised by Guy on the various options available. Unfortunately the size we required in the jacket we chose was not available in store but we were a... See more
Location
Switch locationAbbeygate Street 7-8, BA1 1NP Bath, England, GB
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We came in to get walking shoes for some upcoming gap year traveling. Eva was really helpful recommending what would work best for the trip - the terrain, location and weather. We really appreciated h... See more
Company replied
Peter who served me could not have been more helpful. I had to stand in the doorway as I had a very expensive bicycle which I had no means to lock up and needed to keep an eye on it. Peter graciously... See more
Company replied
Nice clean tidy store, fantastic bargain on the Rab t-shirt, not sure if the store assistant was having a bad day , but didn't seem exactly enthusiastic, bordering on miserable.
Company replied
Company details
- Outdoor clothing and equipment shop
- also in
- Activewear shop
- Bags and luggage shop
- Camping Shop
- Running Shop
- Shoe shop
About Blacks - Bath
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
Abbeygate Street 7-8, BA1 1NP, Bath, England, United Kingdom
4.8
Excellent
64 reviews
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Good value and great quality fleece
Good value and great quality fleece. Very quick delivery to store and good customer service.
15 May 2026
Reply from Blacks - Bath
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Nice clean tidy store
Nice clean tidy store, fantastic bargain on the Rab t-shirt, not sure if the store assistant was having a bad day , but didn't seem exactly enthusiastic, bordering on miserable.
19 April 2026
Unprompted review
Reply from Blacks - Bath
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us
Thanks again for your time,
Blacks Customer Care Team
Helpful and efficient
I tried on boots in the shop but, as they did not have my size, the assistant suggested trying online. This worked very smoothly and they turned up within a few days
3 February 2026
Reply from Blacks - Bath
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
A friendly welcome
The sales assistant was extremely helpful and friendly and it was a pleasure to be rewarded with a small discount for my lifetime yha membership.
4 February 2026
Unprompted review
Reply from Blacks - Bath
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
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