Made to feel so welcome and great service. I need a new rucksack 50-65l as it had been a good few years since I'd had one. The issue is I am 5"1 female so they had never fitted quite right. The lad... See more
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I seen my jacket on-line,went to Blacks in Dundee,no luck. We were in Glasgow paying a holiday,went to Blacks,didn't have it,they ordered it,I went back picked it up,the shop assistant Was really... See more
Company replied
I ordered pair of walking shoes for a birthday present I paid extra for next day service never arrived then got text the following day from DPD for deliver we had issues at hub (really don’t know how... See more
Company replied
My experience at Blacks Glasgow was made so so amazing because of Isla and Daniel who were super sweet and helpful, definitely recommend this store if you’re looking to buy outdoor apparel for a gr... See more
Company replied
Company details
- Outdoor clothing and equipment shop
- also in
- Activewear shop
- Bags and luggage shop
- Camping Shop
- Running Shop
- Shoe shop
About Blacks - Glasgow
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
Unit 4&5, 167 Argyle Street, G2 8BU, Glasgow, United Kingdom
- 01414 041190
4.9
Excellent
639 reviews
Asks customers to review
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Was served by Elizabeth today
Was served by Elizabeth today. Great experience, got talked into buying two pairs of shoes
26 September 2026
Unprompted review
Reply from Blacks - Glasgow
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Elizabeth was so lovely and helped me…
Elizabeth was so lovely and helped me find the perfect pair of shoes
23 September 2026
Unprompted review
Reply from Blacks - Glasgow
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Measured for Rucksack - I hadn't known that was a thing
Made to feel so welcome and great service.
I need a new rucksack 50-65l as it had been a good few years since I'd had one. The issue is I am 5"1 female so they had never fitted quite right.
The lad I spoke to produced a measuring gadge and gave me my sizes and recommendations. I went home checked the reviews and order online through the Blacks store. It was a great purchase the most comfortable I have every had.
27 July 2026
Reply from Blacks - Glasgow
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Very helpful staff member
Very helpful staff member, Steven. Purchased new camping mat. Good advice from him and excellent value.
22 September 2026
Unprompted review
Reply from Blacks - Glasgow
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Lovely workers
My experience at Blacks Glasgow was made so so amazing because
of Isla and Daniel who were super sweet and helpful, definitely recommend this store if you’re looking to buy outdoor apparel for a great price !!
20 September 2026
Unprompted review
Reply from Blacks - Glasgow
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
I seen my jacket on-line,went to Blacks…
I seen my jacket on-line,went to Blacks in
Dundee,no luck.
We were in Glasgow paying a holiday,went to Blacks,didn't have it,they ordered it,I went back picked it up,the shop assistant
Was really helpful.
1 September 2026
Reply from Blacks - Glasgow
Hi,
Thanks for taking the time to leave us feedback. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Great staff, store and location.
Well lit, tidy and most importantly for me, quiet. Frances helped me find the right sized trousers in the right price range and was friendly and efficient.
18 September 2026
Unprompted review
Reply from Blacks - Glasgow
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Friendly and helpful staff on the…
Friendly and helpful staff on the counter I would definitely shop here again
14 September 2026
Unprompted review
Reply from Blacks - Glasgow
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Five Star Service & Experience
During my visit I was helped by Andrew whilst searching for some boots, he was very helpful and friendly throughout. In the future, when I'm next in the market for some outdoor wear and/or equipment I will be sure to come back! *****
3 September 2026
Unprompted review
Reply from Blacks - Glasgow
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
The best customer experience anywhere
I had the best customer service in Blacks today - far better than in any of the other outdoor clothing shops I visited. Daniel put a huge amount of time into finding what I wanted. He explained the different types of waterproofing, used the bar codes to look this up precisely, got me to try on as many possible jackets as there were in stock and then found the ideal one on-line because Blacks didn't have it. He then ordered it for me. He was professional, imaginative and really helpful. In other stores I'd found it hard to find anyone to give any practical help at all. Well done Blacks - though I wish you had more women's outwear in stock. It's mostly men's , though that is true of everywhere else too. Thank you Daniel.
8 September 2026
Unprompted review
Reply from Blacks - Glasgow
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Was in shop on Saturday was helped by…
Was in shop on Saturday was helped by Rory he was extremely helpful
5 September 2026
Unprompted review
Reply from Blacks - Glasgow
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
Great customer service today from…
Great customer service today from bailey very happy with my purchase It’s a staff are friendly
6 September 2026
Unprompted review
Reply from Blacks - Glasgow
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Was instore today and was speaking to…
Was instore today and was speaking to Steven about waterproof jackets. He was very knowledgeable on what I had asked him. He was a very happy chappy who was full of smiles when I went upstairs.
2 September 2026
Unprompted review
Reply from Blacks - Glasgow
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Reply from Blacks - Glasgow
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Elizabeth was great 👍
Elizabeth was great 👍
Helped me on the floor and also served me at the till
25 August 2026
Unprompted review
Reply from Blacks - Glasgow
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Blacks Customer Care Team
Fantastic customer service
Fantastic customer service today from Liz
Very happy with my purchase
It’s a Great store, staff are friendly and welcoming
Highly recommended
31 August 2026
Unprompted review
Reply from Blacks - Glasgow
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Great
Served by Daniel and Sophie on Saturday. Always great service in-store and very attentive.
29 August 2026
Unprompted review
Reply from Blacks - Glasgow
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Great service at Glasgow store
Sophie was friendly and exceptionally helpful with our 2 purchases today- a credit to your group. Blacks Glasgow has a huge range of clothes and was easy experience for us overseas travellers today. Highly recommend
30 August 2026
Unprompted review
Reply from Blacks - Glasgow
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Daniel K we love you
26 August 2026
Unprompted review
Reply from Blacks - Glasgow
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
Great experience today
Great experience today, warmly greeted at the door and directed upstairs to buy camping gas. Served by Francis who was really helpful and friendly! Highly recommend, also great for students with discount.
22 August 2026
Unprompted review
Reply from Blacks - Glasgow
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
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