Customer service is unreliable because there really is NO direct contact. I have bet that's graded wrong - who do i contact for support? The site is currently down for the past two hours and Bovada do... See more
Company replied
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See what reviewers are saying
I switched over to Bovada so I could do prop parlays and take cashout offers on my sports bets & ended up having some amazing luck that locked me in for life. Even if sportsbetting was 100% legal in m... See more
Company replied
The site was performing terribly. Nothing would load and it had a huge outage. But i’m giving 4 stars because i absolutely love quick withdraws. If you’re wondering what can be done to make me put 5 s... See more
Company replied
Wagered over 100 million on this site and they can't offer me a deposit bonus? haven't received one in years. marketing/promo team is complete garbage and now live chat won't even help with any bonuse... See more
Company replied
Company details
Written by the company
We've been the trusted source for gaming entertainment for hundreds of thousands of players. Place bets in our feature-rich sportsbook and racebook, face competition in our poker room or hang out in our Sin City-style casino. Players come for fun, players come to win; players come to elevate their game. And our guest list keeps growing. Our sportsbook and racebook are the go-to for every major event on the calendar. It’s the compliment to big games, big races or big parties. From major sports to obscure events happening across the globe, we're the answer to your entertainment. Blow off some steam in our casino. Over 300+ (and growing) slot machines keeps players spinning day and night. Blackjack is our most popular table game, but there’s always a seat open for anyone looking to kill some cards.
Contact info
United States
- www.bovada.lv
You should know
3.7
Average
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Best giveaways and best casino with…
Best giveaways and best casino with fast withdraw
19 July 2026
Unprompted review
Reply from Bovada
Thank you for the fantastic feedback!
We're thrilled to hear you're enjoying our giveaways and that you've had a great experience with our casino and fast withdrawals.
Providing exciting promotions and a smooth, reliable payout experience is something we work hard to deliver. We truly appreciate your support and look forward to bringing you even more great experiences.
Reply from Bovada
Thank you for your kind words!
We're glad to hear you've had a smooth experience and that our communication has met your expectations.
Providing clear support and a seamless experience for our players is always our goal. We truly appreciate your feedback and look forward to continuing to serve you.
I had $16,000 in my account balance one…
I had $16,000 in my account balance one night and the next day it was $0 I chatted with customer service and it was because I made live bets that were “late” and my winning profits were taken away and my betting slip was label “cancelled bet” this Sportsbook needs to be shut down and investigated I did not get my $16k back and my account is inactive and I can’t login anymore!! Stop these scammers please!!!!!!
1 June 2026
Unprompted review
Reply from Bovada
We understand your frustration and thanks for sharing your concerns.
We would like to kindly clarify that wagers marked as “late” indicate that the event or betting market had already expired at the time the wager was submitted.
As outlined in our betting rules, members should not rely solely on the live score board when placing live wagers, as there can sometimes be delays in the information displayed.
In these situations, wagers submitted after the market has closed may be cancelled, and any associated winnings from those wagers may be adjusted accordingly. We understand that this can be disappointing, especially when a wager appears successful, but these rules are in place to ensure fairness and consistency for all members.
We take our commitment to providing a fair and reputable sportsbook experience seriously. We regret any frustration this situation has caused and once you reach out to our Support team they will be able to provide the time bets placed for that wagers were cut- off.
Thank you for your understanding.
Trading wins is easy and very fast and…
Trading wins is easy and very fast and trustworthy
17 July 2026
Unprompted review
Reply from Bovada
Thank you so much for your kind words!
We're grateful for your trust and are delighted to hear that you found Trading Wins easy, fast, and trustworthy.
Your feedback means a lot to our team and motivates us to continue providing the best possible experience. We truly appreciate your support and look forward to serving you again!
Great experience
Great experience, they really paid for what you win, only thing I didn’t like is the fees they charge when you make a deposit, but beside that I have a great experience.
16 July 2026
Unprompted review
Reply from Bovada
Thank you for taking the time to share your experience!
We're delighted to hear that you had a great experience and that our payouts met your expectations. We also appreciate your honest feedback about the deposit fees.
We understand that fees can be frustrating, however they are not applied by us but by the third party supplier who you utilize to make the deposit. Thank you for your trust and support; we look forward to providing you with an even better experience in the future
scam site liers and theifs
I am a level 3 Allstar player with over 600,000 lifetime points. I was playing a few days ago and hit a jackpot. Rather than paying it went back to the regular game. I messaged in but was told could not see it on their side. I kept on and finally the rep said she did see it and would escalate it. i waited 24 hours messaged back in. I again was told did not see it until i showed where other rep did see it than i was told to wait. i waited 48 hourz to be told i did not hit jackpot and decribed what jackpot screen would look like. when i sent copy of message from their rep decribing same thing that i did hit my account get deactivated and blocked. They can take your money but sure cang pay when u win
update the froze my account instead of paying
15 July 2026
Unprompted review
Reply from Bovada
We're sorry to hear about your experience and the back-and-forth communication that followed without reaching a satisfactory resolution.
We have requested additional information here and remain committed to continuing the conversation to ensure you receive the level of service we strive to maintain and also clarity on any discrepancies which may have occurred in regards to your game session
I’ve been using this as the main online…
I’ve been using this as the main online casino but although I don’t wage a whole lot I play almost daily. No wins. No significant ones. Getting frustrated and looking elsewhere
16 July 2026
Unprompted review
Reply from Bovada
Thank you for sharing your experience. We understand how disappointing it can be when you're playing regularly and not seeing the results you were hoping for. While all game outcomes are determined randomly and every spin is independent, we know that doesn't make a losing streak any less frustrating.
We appreciate your loyalty and your honest feedback. We hope you'll continue to give us the opportunity to provide an enjoyable gaming experience, and we wish you the best of luck in your future sessions.
Bovada is top tier
Bovada is top tier! No other online casino can compare
15 July 2026
Unprompted review
Reply from Bovada
Thank you for your feedback!
We truly appreciate your support and look forward to keeping the great experience going. Thank you for being part of our community!
The experience has been great so far…
The experience has been great so far while being on the discord (bovada server). Not only I had been actually selected in giveaway promotion, the community in there has been essential to support I need for issues on the site or technical issues that rise while being on the site.
Moderators on there has been fairly kind as well. I recommend Bovada over other sites, speaking from my personal experience using the site for 7 years.
15 July 2026
Unprompted review
Reply from Bovada
Thank you so much for your thoughtful feedback and for being a valued member of our community for the past seven years!
We're thrilled to hear that you've had such a positive experience, both on our site and within the Discord community.
It's wonderful to know that the giveaway promotion, the support from fellow community members, and the kindness of our moderators have all contributed to your experience. We strive to create a welcoming and helpful environment, so it's rewarding to hear that it's making a difference.
Your recommendation means a great deal to us, and we truly appreciate your continued trust and support. We look forward to being part of your gaming experience for many more years to come!
Fun and easy to find the games I'm…
Fun and easy to find the games I'm looking for easy cash out just fun to play thank you but definitely refer to my friends and family
15 July 2026
Unprompted review
Reply from Bovada
Thank you for your wonderful feedback!
We're delighted to hear that you're enjoying your experience, finding your favourite games with ease, and that the cash-out process has been smooth.
It means a great deal to us that you'd recommend us to your friends and family. We truly appreciate your support and look forward to continuing to provide you with a fun and enjoyable gaming experience. Thank you for being a valued member!
2 weeks zero response from support
Been 2 weeks now still zero response to verify my “id” didn’t realize it took 2 weeks to look at an ID picture especially after you try to withdraw.
30 June 2026
Unprompted review
Reply from Bovada
******UPDATE - 21ST JULY. 2026
We're happy to confirm that your account has been successfully updated to reflect your recent verification and you have regain access to your account
We are also able to see that your withdrawal is pending to be completed soon
Once again, we'd like to thank you for your patience and understanding throughout this process. We're grateful to have you as part of the community, and we're committed to making your experience even better moving forward.
If your recent experience with our Support team has given you a different perspective, we'd truly appreciate it if you would consider revisiting your previous rating. Your feedback is incredibly valuable to us, and it helps other players better understand the level of support we strive to provide.
****************************************************
___________________________________________________________________________________________
We're sorry to hear about your experience and understand how frustrating delays during the verification process can be, especially when you're waiting to make a withdrawal.
In most cases, ID verification does not take this long to complete. Based on what you've described, it appears there may be an outstanding verification requirement or an incomplete step that is preventing the process from moving forward. If this is the case, you would have been notified of any additional information or action needed to complete your verification.
We've also requested some additional details from you so we can review your specific case more closely. Once we receive that information, we'll investigate the matter and work to ensure it is handled as quickly as possible. We appreciate your patience and look forward to resolving this for you promptly.
Bovada and their sister Casino…
Bovada and their sisters Casino ignition are by far the most trustworthy fastest paying Casino out there on top of that both of them have an excellent customer service
13 July 2026
Unprompted review
Reply from Bovada
Thank you so much for your kind words and for taking the time to share your experience with us!
We're thrilled to hear that you've found us to be trustworthy, with fast payouts and excellent customer service. Providing a secure, reliable, and enjoyable experience for our players is what we strive for every day, so it's incredibly rewarding to know we've earned your confidence.
We'll be sure to share your feedback with our customer support team, they'll be delighted to know their efforts have made such a positive impression.
We truly appreciate it and wish you the very best of luck!
It would be nice to have a better way…
It would be nice to have a better way of withdrawing winnings. All the steps that have to be done is crazy. Other than that everything is good.
13 July 2026
Unprompted review
Reply from Bovada
Thank you for taking the time to share your feedback with us.
We appreciate your honest comments regarding the withdrawal process. We understand that it can sometimes feel more involved than expected, and we're always looking for ways to improve the overall player experience while maintaining the security measures that help protect our players and their accounts.
We're glad to hear that, aside from that, you've had a positive experience with us. Your feedback is valuable, and we'll be sure to share it with the appropriate team as we continue looking for ways to enhance our services.
Thank you again for your support, and we wish you the very best of luck!
Love ya. But I need help
Hello. I’ve been here a while now. Like the site. But having issues getting into poker. I click play poker and all I get is a Create An Account. Same results over and over. Please help. We need our poker. Thanks. Will.
13 July 2026
Unprompted review
Reply from Bovada
Thank you for your review, Will! We're glad to hear you've been enjoying the site.
We're sorry to hear you're having trouble accessing Poker. That definitely isn't the experience we want for you. To help us investigate, please contact our Customer Service team via live chat or email and provide your account username along with any details about the device and browser you're using. If possible, include a screenshot of what you're seeing when you click "Play Poker."
Once we have that information, we'll be happy to look into the issue and help get you back to the tables as quickly as possible. We appreciate your patience and look forward to assisting you!
Just received my World Cup swag from…
Just received my World Cup swag from bovada best in the business
13 July 2026
Unprompted review
Reply from Bovada
Thank you for participating in our giveaway. We're glad to hear you're enjoying your World Cup swag!
Thanks for being part of the Bovada community and for your kind words. We appreciate your support and look forward to bringing you even more great experiences. Enjoy your swag!
It's a good online casino,recently I…
It's a good online casino,recently I had trouble withdrawing because it said I used my Bitcoin address before,but we got it figured out and I was able to withdraw.Thanks
10 July 2026
Unprompted review
Reply from Bovada
Thank you for sharing your experience!
We appreciate your support, and we look forward to providing you with a smooth gaming experience in the future!
Always had a great experience here
Always had a great experience here. The only thing I don't like is they always ask for a new wallet address for withdrawals
12 July 2026
Unprompted review
Reply from Bovada
Thank you for taking the time to share your experience! We're glad to hear you've consistently had a great experience with us.
Your feedback regarding cryptocurrency withdrawals is appreciated. For security and privacy reasons, we recommend using a new wallet address whenever possible, as many cryptocurrency wallets generate a unique address for each transaction. We value your input and are grateful you took the time to share it.
Thank you for choosing Bovada, and we look forward to continuing to provide you with a great experience.
It’s actually insane what they do isn’t…
It’s actually insane what they do isn’t illegal. They refuse to pay out certain bets and change the rules randomly. Site should be shut down, tbh.
10 July 2026
Unprompted review
Reply from Bovada
Thank you for taking the time to share your feedback. We're sorry to hear that you're dissatisfied with your experience.
Please note that all wagers are settled in accordance with our Sports Betting Rules, which are available on our website and outline how each bet type is graded. These rules are established to ensure wagers are settled consistently and fairly.
We understand you previously contacted our Customer Service team regarding your wager on England to win in Regulation Time. As explained during that review, Regulation Time consists of the 90 minutes of play plus stoppage time. At the end of Regulation Time, the match was tied 1–1, meaning England did not win within the applicable betting period. As a result, the wager was settled in accordance with our Sports Betting Rules.
We appreciate your feedback and understand that this outcome may have been disappointing.
Withdrawal violation?!
My name is Christelle,
I’ve decided to open up an account with bovada and after much hassle deposited via crypto, I managed to make a nice profit betting!
I deposited about 500 dollars and used their 75% match bonus.
I won a few bets and got up to around 2650 in total.
Upon withdrawing, I’ve received an investigations notice saying I’ve violated their terms… I’m so worried that this is a scheme they use to take away peoples profits. I’ve done nothing but wager my balance and decided to withdraw. Please be wary!
9 July 2026
Unprompted review
Reply from Bovada
Thank you for taking the time to share your experience. We understand how concerning it can feel when your withdrawal request is placed under review, especially after you've had a win.
Please rest assured that account reviews are a routine part of our security processes and are not triggered simply because of successful wins. These reviews help us ensure our Terms & Conditions are being followed while maintaining a safe, secure, and fair environment for all of our players.
To further look into your concern, we've requested additional details here.
Easy to use and great customer service
Easy to use and great customer service. Very trustworthy app
9 July 2026
Unprompted review
Reply from Bovada
Thank you for trusting us!
We appreciate your support and wish you good luck on your gameplay.
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