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BOYLE Sports Reviews 

5,183
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

It's a very hard site to navigate for the Horse Racing. You can do a Yankee Canadian Heinz ect, on other sites in minutes, on Boyles you pick a selection, then have to go out to lookm for the next ra... See more

Company replied

Rated 5 out of 5 stars

I do my punting in Duleek, Co.Meath.. I find the staff there helpful , friendly and efficient.. I had a problem recently on collecting a winning bet..I found them very helpful particularly a young sta... See more

Company replied

Rated 1 out of 5 stars

Welcome offer denied due to a mobile network IP error I am a genuine new customer who deposited using a debit card and placed a qualifying bet at 2.1 odds. BoyleSports support refused to give... See more

Company replied

Rated 3 out of 5 stars

The customer service that I received at Boyle Sports was very good. However, I find their website frustrating when betting online. For example, far too much scrolling is needed and it's not easy to f... See more

Company replied

Company details

  1. Online Sports Betting Vendor
  2. Gambling house
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


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3.6

Average

TrustScore 3.5 out of 5

5k reviews

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3.6

All reviews

(5,183)

1,696 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience with this betting company, site is clunky and hard to navigate, and was refused my free bets for no reason, I was told my account didn’t qualify and all the reason given did not apply to me yet they did nothing to change this, absolute scam to get people to open an account and deposit money, seriously disappointed

20 September 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are truly sorry to hear about your frustrating experience with our site and the issues you encountered with your free bets. We understand your disappointment and appreciate you bringing this to our attention.

Rated 1 out of 5 stars

Bad site nothing back playing for year

Bad site nothing back playing for year
Total crap—the site lags and doesn't let you win anything. I've poured xxxx into it lately and got nothing back; I wouldn't recommend BoyleSports to anyone.

20 September 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We're truly sorry to hear about your frustrating experience and that our site hasn't met your expectations. We understand your disappointment regarding the lag and your recent results. We appreciate your honest feedback.

Rated 1 out of 5 stars

Total crap—the site lags and doesn't…

Total crap—the site lags and doesn't let you win anything. I've poured xxxx into it lately and got nothing back; I wouldn't recommend BoyleSports to anyone.

20 September 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience with us. We understand your frustration regarding the site's performance and your recent outcomes. We are actively looking into these concerns.

Rated 1 out of 5 stars

New customer offer – no explanation as to why I didn't qualify

I signed up to BoyleSports specifically because I saw their new customer promotion. I made a real money deposit, placed a bet, and the bet has since settled, but I received none of the advertised offer.

I contacted support to ask why, and the response was extremely disappointing. Rather than explaining why my account didn't qualify, they simply sent me a list of generic terms relating to duplicate accounts, linked accounts and promotional abuse.

I've never had a BoyleSports account before. This was the first time I'd ever used the company, and I have not attempted to open duplicate accounts or circumvent any promotional terms.

I've asked them to explain the specific reason I was excluded and which eligibility requirement I supposedly failed to meet, but their initial response provided absolutely no explanation.

As a new customer who signed up specifically because of the advertised promotion, I don't think it's unreasonable to expect a clear explanation when the offer isn't applied. At the moment, the lack of transparency has left me questioning whether there has simply been an error with my account or the promotion.

Hopefully BoyleSports will actually explain what happened rather than hiding behind generic terms and conditions.

19 September 2026
Unprompted review
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Reply from BOYLE Sports

We sincerely appreciate you taking the time to share your experience with us. We understand your frustration regarding the new customer promotion not being applied and the subsequent support interaction. We recognize that a clear explanation is crucial when an offer isn't received as expected, especially for a new customer.

We are actively reviewing our processes to ensure that all customer inquiries, particularly those concerning promotional eligibility, receive thorough and transparent responses. Your feedback highlights an area where we can certainly improve our communication and provide the specific details you rightly expect. We are committed to ensuring that our customers feel valued and fully understand the terms of our promotions.

Rated 1 out of 5 stars

Welcome offer denied due to a mobile…

Welcome offer denied due to a mobile network IP error

I am a genuine new customer who deposited using a debit card and placed a qualifying bet at 2.1 odds. BoyleSports support refused to give me my welcome offer, claiming potential "multi-accounting."

I signed up using 4G mobile data, which means I was on a dynamic, shared network IP address. Your automated security system has clearly flagged a false positive because someone else previously used this mobile network. Support just gave me a generic list of copy-paste terms.

I am an individual customer using my own unique payment method and bank account. A manager needs to look at this account manually and credit the free bets I am owed.

19 September 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are truly sorry to hear about the difficulties you've experienced with your welcome offer due to the IP address issue. We understand your frustration, especially as a new customer. We appreciate you bringing this to our attention and will review our processes to prevent such occurrences.

Rated 5 out of 5 stars

Home from home

Their sports sight is bright clear to see black on white background , the choices are clear and the responces to queries are helpfull . The coffee machine in the local shops could do with the option of fruit juice ? And the staff are friendly to all .

18 September 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear you appreciate the clarity of our sports sight and the helpfulness of our team. Your suggestion about adding fruit juice options to the coffee machines in our local shops is valuable feedback, and we will certainly consider it. We always aim to provide a friendly experience for everyone.

Rated 1 out of 5 stars

AVOID - don't pay out free bets

AVOID! Absolute joke of a betting site.

They wouldn't give me my free bets as they sited I used a shared IP address which voided this. I used my mobile for the offer to qualify however if you use mobile data they’ll make you ineligible for the offer because of ‘shared IPs’. It’s normal for IP addresses to be shared when it comes to mobile IPs, but they don’t want to acknowledge that.

It's also possible that home broadband connections can change IP addresses, it's less likely than on a mobile but still possible because not many people pay for static addresses.

Anyway I contacted their customer support and they were less than helpful, I asked for an email contact various times before they gave this too me.

I feel as though they have scammed me and having looked into this further online I can see many others feel this way too.

17 September 2026
Unprompted review
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Reply from BOYLE Sports

We appreciate you sharing your detailed feedback regarding your experience with free bets and our customer support. We understand your frustration with the shared IP address policy and the difficulties you encountered. We are reviewing your concerns to ensure we improve our processes and communication.

Rated 5 out of 5 stars

Always find them very helpful in any…

Always find them very helpful in any dealings I have had with them

19 September 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We're so pleased to hear that you've found our team to be very helpful in your dealings with us. Thank you for your positive feedback!

Rated 5 out of 5 stars

Enjoyed it very much but I lost my…

Enjoyed it very much but I lost my boylesport's reward card

18 September 2026
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Reply from BOYLE Sports

We're so glad you enjoyed your experience with us! We understand losing a rewards card can be frustrating; we can certainly help with that, you can obtain a new one through any shop or in your My BOYLE Xtra in your account.

Rated 5 out of 5 stars

I do my punting in Duleek

I do my punting in Duleek, Co.Meath.. I find the staff there helpful , friendly and efficient.. I had a problem recently on collecting a winning bet..I found them very helpful particularly a young staff member called Fea.. I think thats her name..very helpful

1 August 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so happy to hear about your positive experience with our team in Duleek! It's wonderful to know that our staff was helpful, friendly, and efficient, especially when assisting with your recent winning bet. We appreciate you sharing your kind words.

Rated 4 out of 5 stars

Boylesports is the best for offers and…

Boylesports is the best for offers and BOG , but its app and website are so horrible slow and hard to navigate, please sort this and you will be the best

18 September 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate your feedback regarding our offers and BOG. We're actively working to improve our app and website's speed and navigation for a smoother experience.

Rated 5 out of 5 stars

I'm just happy with everything on your…

I'm just happy with everything on your Boyle sports App. Everything is very clear and fair.

18 September 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so happy to hear that our BoyleSports App is meeting your expectations! We appreciate your positive feedback.

Rated 2 out of 5 stars

The bonus system has changed recently…

The bonus system has changed recently at boylsports and now you get virtually nothing from them. It used to be that you would usually get at least 10 free plays @10p each or perhaps a £2 free bet. Now what you get is usually offers involving you depositing or playing a certain amount (usually £20) deceptively described as 'prizes'. Even then it usually only amounts to a few free spins i.e 5 and they are on slots that look like they've been designed by a teenager on a ZX Spectrum. There's quite a few of these cheap looking slots on boylsports these days under their 'originals' banner. They are poor to play and usually pay micro-payouts i.e 1 or 2 pence per win. As a consequence I've dramatically reduced my deposits at boylsports. I don't even bother logging in to see what's on offer most of the time now because I know whatever it is, it won't amount to much if anything. Shame because boylsports was in my top three gaming sites...not anymore.

18 September 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're truly sorry to hear that recent changes to our bonus system have left you feeling disappointed and that your experience with our offers and games has declined. We understand your frustration with the perceived value of our promotions and the quality of some of our slot games. Your feedback is very important to us, and we will certainly take your comments into consideration as we continuously strive to improve our offerings.

Rated 1 out of 5 stars

So close to leaving this site

So close to leaving this site, I am sick of constantly getting my spins lagged and going fast. Clearly Making sure players don’t win. Spoke to customer service so many times and they are useless even sent videos of this happening. They Didn’t give a care in the world. Only site this seems to happen with. Disgusting

18 September 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are truly sorry to hear about the frustrating experience you've had with our site, particularly with the lagging spins and the feeling that issues are not being addressed. We understand how disheartening it is when you encounter technical problems and feel that your concerns are not being taken seriously by customer service. Your feedback, especially regarding the videos you sent, is very important to us as we continuously work to improve our services and support.

Rated 3 out of 5 stars

app is a shocker

App is so slow

18 September 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience with us. We are actively investigating the reported slowness to improve performance for everyone.

Rated 5 out of 5 stars

This company Boyle sports is the best…

This company Boyle sports is the best out there so fast at replying to your questions. The home screen is brilliant an not to much in your face like other sites.hats of to you guys you are the best.

17 September 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are absolutely delighted to hear such positive feedback! It's wonderful to know that our quick response times and user-friendly home screen are appreciated. We strive to provide the best experience for our customers, and your kind words truly motivate us. Thank you for your support!

Rated 1 out of 5 stars

Shocking company

Shocking company
Shocking service
Shite shop shite staff......
Want far too much info to place a bet and too many limits in place....
Rubbish so changed Bookie

17 September 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are truly sorry to hear that your experience with our service and staff was so negative. We understand your frustration regarding the information required and the betting limits. We appreciate your feedback as it helps us improve.

Rated 5 out of 5 stars

Very good staff,professional…

Very good staff,professional information given

17 September 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so pleased to hear that our staff provided you with professional and helpful information. Thank you for your wonderful feedback!

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