It's a very hard site to navigate for the Horse Racing. You can do a Yankee Canadian Heinz ect, on other sites in minutes, on Boyles you pick a selection, then have to go out to lookm for the next ra... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It's a very hard site to navigate for the Horse Racing. You can do a Yankee Canadian Heinz ect, on other sites in minutes, on Boyles you pick a selection, then have to go out to lookm for the next ra... See more
Company replied
I do my punting in Duleek, Co.Meath.. I find the staff there helpful , friendly and efficient.. I had a problem recently on collecting a winning bet..I found them very helpful particularly a young sta... See more
Company replied
Welcome offer denied due to a mobile network IP error I am a genuine new customer who deposited using a debit card and placed a qualifying bet at 2.1 odds. BoyleSports support refused to give... See more
Company replied
The customer service that I received at Boyle Sports was very good. However, I find their website frustrating when betting online. For example, far too much scrolling is needed and it's not easy to f... See more
Company replied
Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.
Finnabair Industrial Estate, Dundalk, A91 HF99, County Louth, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely terrible experience with this betting company, site is clunky and hard to navigate, and was refused my free bets for no reason, I was told my account didn’t qualify and all the reason given did not apply to me yet they did nothing to change this, absolute scam to get people to open an account and deposit money, seriously disappointed

Reply from BOYLE Sports
Bad site nothing back playing for year
Total crap—the site lags and doesn't let you win anything. I've poured xxxx into it lately and got nothing back; I wouldn't recommend BoyleSports to anyone.

Reply from BOYLE Sports
Total crap—the site lags and doesn't let you win anything. I've poured xxxx into it lately and got nothing back; I wouldn't recommend BoyleSports to anyone.

Reply from BOYLE Sports
I signed up to BoyleSports specifically because I saw their new customer promotion. I made a real money deposit, placed a bet, and the bet has since settled, but I received none of the advertised offer.
I contacted support to ask why, and the response was extremely disappointing. Rather than explaining why my account didn't qualify, they simply sent me a list of generic terms relating to duplicate accounts, linked accounts and promotional abuse.
I've never had a BoyleSports account before. This was the first time I'd ever used the company, and I have not attempted to open duplicate accounts or circumvent any promotional terms.
I've asked them to explain the specific reason I was excluded and which eligibility requirement I supposedly failed to meet, but their initial response provided absolutely no explanation.
As a new customer who signed up specifically because of the advertised promotion, I don't think it's unreasonable to expect a clear explanation when the offer isn't applied. At the moment, the lack of transparency has left me questioning whether there has simply been an error with my account or the promotion.
Hopefully BoyleSports will actually explain what happened rather than hiding behind generic terms and conditions.

Reply from BOYLE Sports
Welcome offer denied due to a mobile network IP error
I am a genuine new customer who deposited using a debit card and placed a qualifying bet at 2.1 odds. BoyleSports support refused to give me my welcome offer, claiming potential "multi-accounting."
I signed up using 4G mobile data, which means I was on a dynamic, shared network IP address. Your automated security system has clearly flagged a false positive because someone else previously used this mobile network. Support just gave me a generic list of copy-paste terms.
I am an individual customer using my own unique payment method and bank account. A manager needs to look at this account manually and credit the free bets I am owed.

Reply from BOYLE Sports
Their sports sight is bright clear to see black on white background , the choices are clear and the responces to queries are helpfull . The coffee machine in the local shops could do with the option of fruit juice ? And the staff are friendly to all .

Reply from BOYLE Sports
AVOID! Absolute joke of a betting site.
They wouldn't give me my free bets as they sited I used a shared IP address which voided this. I used my mobile for the offer to qualify however if you use mobile data they’ll make you ineligible for the offer because of ‘shared IPs’. It’s normal for IP addresses to be shared when it comes to mobile IPs, but they don’t want to acknowledge that.
It's also possible that home broadband connections can change IP addresses, it's less likely than on a mobile but still possible because not many people pay for static addresses.
Anyway I contacted their customer support and they were less than helpful, I asked for an email contact various times before they gave this too me.
I feel as though they have scammed me and having looked into this further online I can see many others feel this way too.

Reply from BOYLE Sports
Always find them very helpful in any dealings I have had with them

Reply from BOYLE Sports
Enjoyed it very much but I lost my boylesport's reward card

Reply from BOYLE Sports
I do my punting in Duleek, Co.Meath.. I find the staff there helpful , friendly and efficient.. I had a problem recently on collecting a winning bet..I found them very helpful particularly a young staff member called Fea.. I think thats her name..very helpful

Reply from BOYLE Sports
Boylesports is the best for offers and BOG , but its app and website are so horrible slow and hard to navigate, please sort this and you will be the best

Reply from BOYLE Sports
I'm just happy with everything on your Boyle sports App. Everything is very clear and fair.

Reply from BOYLE Sports
The bonus system has changed recently at boylsports and now you get virtually nothing from them. It used to be that you would usually get at least 10 free plays @10p each or perhaps a £2 free bet. Now what you get is usually offers involving you depositing or playing a certain amount (usually £20) deceptively described as 'prizes'. Even then it usually only amounts to a few free spins i.e 5 and they are on slots that look like they've been designed by a teenager on a ZX Spectrum. There's quite a few of these cheap looking slots on boylsports these days under their 'originals' banner. They are poor to play and usually pay micro-payouts i.e 1 or 2 pence per win. As a consequence I've dramatically reduced my deposits at boylsports. I don't even bother logging in to see what's on offer most of the time now because I know whatever it is, it won't amount to much if anything. Shame because boylsports was in my top three gaming sites...not anymore.

Reply from BOYLE Sports
So close to leaving this site, I am sick of constantly getting my spins lagged and going fast. Clearly Making sure players don’t win. Spoke to customer service so many times and they are useless even sent videos of this happening. They Didn’t give a care in the world. Only site this seems to happen with. Disgusting

Reply from BOYLE Sports
This company Boyle sports is the best out there so fast at replying to your questions. The home screen is brilliant an not to much in your face like other sites.hats of to you guys you are the best.

Reply from BOYLE Sports
Shocking company
Shocking service
Shite shop shite staff......
Want far too much info to place a bet and too many limits in place....
Rubbish so changed Bookie

Reply from BOYLE Sports

Reply from BOYLE Sports
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.