Collard Group  Reviews 3,925

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 478 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, highlighting their politeness and efficiency. The delivery service is frequently commended for being prompt and precise, with drivers skillfully placing skips even in challenging locations. People also appreciate the competitive pricing and the overall excellent customer service, noting clear communication and easy adjustments to bookings. However, some customers have experienced issues with collection, mentioning instances where skips were not picked up as scheduled or without prior notification. A few reviewers also reported concerns about driver conduct, citing speeding and other driving concerns.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the excellent and efficient service from... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers highlight the helpfulness and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the promptness of... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be fair and competitive,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently highlight the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again the collard team completed this job to perfection. I only ordered the skip for a few days as needed it in and out quick, once ordered online I had a call from the office to confirm the shor... See more

Rated 5 out of 5 stars

The delivery driver was great as had limited space to drop skip, they always amaze me! Collection was prompt and instructions adhered to with regard to school traffic and access. Very professional ser... See more

Rated 5 out of 5 stars

The company staff on the phone at Cardiff Road were polite & helpful.The driver was very pleasant and informative. The skip was also delivered in a brand new clean truck. A good experience on dealing... See more

Rated 5 out of 5 stars

I've used this company twice once December and again in March and both times the service from booking ..very friendly and understanding ..delivery very prompt after ordering and collection swift to... See more


Company details

  1. #7 of 43 best companies in Waste Collection Service
  2. #1 of 19 best companies in Aggregate supplier
  3. #1 of 1 best companies in Demolition Contractor
  4. #1 of 1 best companies in Earthmoving Company
  5. #1 of 4 best companies in Ready-Mix Concrete Supplier

Written by the company

The Collard Group is of one of the largest and most influential privately owned demolition contractors in the UK and waste management businesses in the south of England. Every year, we re-invest substantially in our infrastructure, plant, training and equipment to ensure we keep growing and innovating. WHAT WE DO - Demolish buildings and remediate sites for redevelopment - Collect waste from construction and demolition sites, commercial clients and domestic customers - Recycle waste and make it useful again - Create and deliver recycled aggregates and ready mix concrete


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

great job

i hired a skip from you this week the man who delivered the skip was brilliant someone had parked a car by my gates before i could block it off he did a great job getting it on my drive so thank you.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Good. Company - Good Service

The skip was delivered exactly on time and dropped carefully on my driveway. I was able keep it for up to 2 weeks and when I asked to have it picked up they came promptly. Pleasant polite people. Price was quite reasonable I feel. There were no issues and I would not hesitate to use Colllards again
Paul H Fleet.

3 April 2026
Rated 5 out of 5 stars

Skip hire

Delivered our skip quickly and efficiently. When asked for an extension on pick up, no hassle. No extras on pricing quoted.

24 March 2026
Rated 5 out of 5 stars

Good service

Good service, I had one issue, ordered the wrong medium, it was sorted promptly just small round efficient operation. L Adlam

21 October 2025
Rated 5 out of 5 stars

They were very effective in the…

They were very effective in the delivery of the skip, which required no involvement from me. Also, the process to get an extension was made really smooth as the Team rung me days before the original collection date to check with me; and the cost to extend was really fair. I was also very happy with the cost, as it helped that there was a promotion on when I hired the skip. All in all, very happy with the service.

24 January 2026

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