We explained our requirements to the sales team and they listened and came up with a number of solutions. Even though we dealt with two different sales staff on separate days, they had both aligned an... See more
Company replied
Location
Switch location475 Newport Road, CF23 9AA Cardiff, South Glamorgan, GB
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See what reviewers are saying
The gentleman at the store was extremely helpful and even knocked money off for my flooring. Great experience, no fuss will definitely go back.
Company replied
Wide choice of carpets in Cardiff store. Spoke to David on the 2 occasions we visited. He was knowledgeable & gave helpful advice to enable us to choose just the right carpet & colour for our room.... See more
Company replied
The Salesman Dave was very helpful he gave us information we required without overselling the products. He left us to look around and when we were ready he took us through payment options & delivery... See more
Company replied
Company details
- Flooring contractor
- Bedroom furniture shop
- Carpet Retail Shop
- Flooring Shop
- Home Furniture Shop
- Interior designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
475 Newport Road, CF23 9AA, Cardiff, South Glamorgan, United Kingdom
4.8
Excellent
357 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and informative but not pushy…
Helpful and informative but not pushy customer service from David.
11 July 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Dave,
Pleased to hear about the helpful and informative service you have had with David.
Thank you for your review.
Regards
Dean
Very helpful
The gentleman at the store was extremely helpful and even knocked money off for my flooring. Great experience, no fuss will definitely go back.
4 July 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Sophie,
Pleased to hear about the helpful service and great experience you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Sue,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Good carpets
Good carpets, friendly and helpful staff, and they use excellent carpet fitters especially Mike and Mark.
3 July 2024
Unprompted review
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Treena,
Pleased to hear about the helpful and friendly service you have had and the great job Mike and Mark have done for you.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Rachel,
Pleased to hear about the quick and easy process you have found with us and how straightforward the process has been.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Frances,
Pleased to hear about the fantastic service you have had.
Thank you for your review.
Regards
Dean
Great service, friendly staff
Staff were friendly, knowledgeable and helpful. Great service.
22 June 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi,
Pleased to hear about the great service you have had from the team.
Thank you for your review.
Regards
Dean
Very helpful
David at the Newport Red store in Cardiff was very helpful, friendly and knowledgable
16 June 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi,
Pleased to hear about the helpful and friendly service you have had from David.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Mike and Sarah.
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Great Experience
We explained our requirements to the sales team and they listened and came up with a number of solutions. Even though we dealt with two different sales staff on separate days, they had both aligned and this made the process very smooth. We felt that our interests were being looked after. They surveyor was also very flexible and helpful.
15 June 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Mike,
Pleased to hear about the great experience you have had and how smooth the process has been for you.
Thank you for your review.
Regards
Dean
I was served by the manager who was…
I was served by the manager who was really friendly and helpful. I’m really satisfied with the service I received especially with financing and discount. Waiting for the delivery now and I hope it will delivered within the time I was told.
11 June 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Sindhu,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Very limited choice of colour
Very limited choice of colour.
Basically grey or beige.
Only 1 carpet available in colour i wanted which was a poor quality. 🙄
6 June 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Andy,
Thank you for your feedback.
Regards
Dean
Excellent service from the Cardiff…
Excellent service from the Cardiff store (Newport Road) real helpful staff, delivery date super fast would highly recommend.
6 June 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Peter,
Very pleased to hear about the excellent service you have had from the team.
Thank you for your review.
Regards
Dean
We found the carpet we were looking for…
We found the carpet we were looking for and at a reasonable price
10 June 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Cristine,
Pleased to hear you you have found the carpet you were looking for and the good price with your order.
Thank you for your review.
Regards
Dean
No pressure and sound advice
8 June 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Harry,
Pleased to hear about the experience you have had and the good advice.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Cardiff - Newport Road
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Reply from Carpetright Limited - Cardiff - Newport Road
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Excellent service
The staff in store were knowledgeable and friendly, and the fitting was done promptly!
30 May 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Rhydian,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
David at Carpetright on Newport Road in…
David at Carpetright on Newport Road in Cardiff was the best. He was patient with us and explained everything we needed to know, plus more!
1 June 2024
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Lowri,
Pleased to hear about the excellent service you have had from David and how patient he was for you.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Cardiff - Newport Road
Hi Gilly,
Pleased to hear about the helpful service you have had from the team.
Thank you for your review.
Regards
Dean
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