CD Baby Reviews 

Really easy to get started. Uploaded an album in minutes. Good pricing.

I'm new to CDbaby, my first CD release, just ordered them an of course haven't yet received the product. But all so far has been perfect, a little challenging creating my artwork images, but you guys pointed out my errors quickly on day one, I corrected them, the product immediately went into production, Who could ask for more? Thanks!!

The process was pretty simple. I made a labeling mistake in my first ever release and they are helping me fix my error. Hint, spend the extra money and get the fast forward option. Well worth it

I like cd baby , god service and easy for

Very smooth, easy to use and very professional

Been using them for years and the process is always easy.

Very helpful hints and fairly smooth and seamless processes on line

My album has a release date of Sept. 21. Hopefully all goes well. CD Baby came highly recommended so we shall see.

The inspection procedure was simple, fast and smooth when I first started working with CDbaby, It was over 2 decades ago....

Had some trouble especially with the album cover.. but after fixing it like 2 times it got out pretty good 👍

So much better than Distrokid.

My experience was good, but unfortunately my album was delivered with one absent track.

Absolute Garbage. Avoid CD Baby at All Costs.
​Trying to navigate CD Baby feels like stumbling onto a neglected relic from the 1970s that hasn't been updated since the dial-up era. Their website is clunky, unintuitive, and in many places, completely broken—especially the support system.
​Speaking of support, don't expect to talk to a living, breathing human being. Every single email is met with a generic, AI-generated deflection. I had a track completely vanish from YouTube, and instead of taking accountability or actually fixing the issue, all I got were endless excuses blaming the platform. They pass the buck, refuse to help, and hide behind robotic autoreplies.
​It is easily one of the worst music distribution companies in the country. They are completely useless when you actually need help with your release, but rest assured, their inbox is always packed with aggressive upselling pitches trying to push more paid add-ons your way. Complete joke of a platform. Save your music and your sanity and go literally anywhere else.

Extremely slow and outdated customer support. I requested a release cancellation/takedown weeks ago, yet my track is still active on platforms. On top of that, their communication relies heavily on automated, unhelpful bots. Their policies and distribution processes are completely primitive compared to modern distributors.

I have a great experience this is the best distribution company. The process was exactly what it was supposed to be.

Excellent!
Even though it took a little longer than expected, I am satisfied!

I've been very pleased with my experience with CD Baby. I feel like they are partnering with the artists rather than merely profiting off the up and coming artists!

The distribuitor is great! It's pay per release not monthly subscription which I am happy about, it doesn't take too long to release a single. The only downside would be that I can't make an OAC on youtube, which is sad cause I wanted to connect my Topic channel to my personal channel, if this will be fixed in the future I would be very happy!