Chancellors - Botley Reviews 555

TrustScore 5 out of 5

4.9

11 West Way Place, Botley, OX2 9TJ, UK Oxford, GB


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Rated 5 out of 5 stars

I found Chancellors Botley and their agent Charlie to be so supportive and helpful in finding my new apartment. This is always such a nerve wrecking situation and Charlie made me feel completely at ea... See more

Company replied

Rated 5 out of 5 stars

My partner and I had a great experience working with Chancellors. Charlie Bishop was professional, friendly, and very helpful throughout the entire process of getting our new flat. He took the tim... See more

Company replied

Rated 5 out of 5 stars

Jessica was great, she knew the local area so well. I enquired about one property and she contacted me to mention another one I may have missed. It was exactly what I was looking for

Company replied

Rated 5 out of 5 stars

Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free — woul... See more

Company replied


Company details

  1. #22 of 53 best companies in Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 11 West Way Place, Botley, OX2 9TJ, UK, Oxford, United Kingdom

  • 01865 724446

4.9

Excellent

TrustScore 5 out of 5

555 reviews

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Rated 4 out of 5 stars

Very helpful…

Ethan was very professional and friendly. He had great knowledge of the area and was great to speak to.

18 June 2026
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Reply from Chancellors - Botley

We're delighted our team member was professional, friendly, and knowledgeable. Thank you for your kind words!

Rated 5 out of 5 stars

I found Chancellors Botley and their…

I found Chancellors Botley and their agent Charlie to be so supportive and helpful in finding my new apartment. This is always such a nerve wrecking situation and Charlie made me feel completely at ease and also provided me with everything I needed to be successful in my application. Couldn’t recommend more !

15 June 2026
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Reply from Chancellors - Botley

We appreciate you sharing your positive experience. We are so pleased our team was supportive and helpful in finding your new apartment, making the process feel at ease. Thank you for your recommendation!

Rated 5 out of 5 stars

Jessica was great

Jessica was great, she knew the local area so well. I enquired about one property and she contacted me to mention another one I may have missed. It was exactly what I was looking for

12 June 2026
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Reply from Chancellors - Botley

We are so glad our team's local expertise helped you find the perfect property. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

The Orchards, Botley

My partner and I had a great experience working with Chancellors. Charlie Bishop was professional, friendly, and very helpful throughout the entire process of getting our new flat. He took the time to understand our needs, answered all our questions promptly, and made the process much less stressful.

Thanks to their support and dedication, we found a flat that we are very happy with. I would highly recommend Chancellors to anyone looking for a reliable and knowledgeable agent.

Thank you again for all your help!

9 June 2026
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Reply from Chancellors - Botley

We are so pleased to hear you had a great experience. It's wonderful that our team member was professional, friendly, and helpful, making the process less stressful. We appreciate your recommendation!

Rated 5 out of 5 stars

Charlie was great throughout the whole…

Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free — would definitely recommend.

14 May 2026
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Reply from Chancellors - Botley

We appreciate you sharing your feedback. We are so pleased to hear that our team was friendly, professional, and helpful, making the process smooth.

Rated 5 out of 5 stars

Jessica is very professional and easy…

Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.

13 May 2026
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Reply from Chancellors - Botley

We appreciate your positive feedback! We're delighted to hear our team member was professional and communicative, and that our team was responsive. Thank you for sharing your experience.

Rated 5 out of 5 stars

My initial experience with another…

My initial experience with another branch of chancellors was not to good however I on my second contact with the Botley branch in Oxford changed my views. I have had a different experience which has been good. Charlie Bishop who was dealing with me has been extremely great. Well spoken, friendly & professional attitude and swiftly processing through the system without causing any inconvenience. If any one is looking to rent in the botley area for a property advertised by Chancellors then I would recommend they speak to Charlie Bishop. Wonderful person

12 May 2026
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Reply from Chancellors - Botley

We're happy to hear that your experience with us was positive. It's great to know that our team member's professionalism made your rental process smooth and convenient. We appreciate your recommendation.

Rated 5 out of 5 stars

Jessica Atkinson was very helpful

Jessica Atkinson was very helpful. Answered all of our questions and provided a nice introduction to the property.

29 April 2026
Unprompted review
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Reply from Chancellors - Botley

We appreciate you sharing your positive experience! We are so pleased to hear that our team was very helpful and answered all of your questions.

Rated 5 out of 5 stars

Very knowledgeable and helpful

Jessica was very knowledgeable and helpful when answering questions about the property I viewed. She was also great at handling the viewing timing between the seller and me.
Thank you for your help!

17 April 2026
Unprompted review
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Reply from Chancellors - Botley

We appreciate you sharing your feedback. We're so pleased to hear that you found our agent knowledgeable and helpful and that the viewing was handled well.

Rated 5 out of 5 stars

Great letting agent

Charlie was great to work with. Helped coordinate lots of viewings, moved quickly, and was very friendly.

10 April 2026
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Reply from Chancellors - Botley

We appreciate you sharing your positive experience. We are so glad that we could help you with viewings in a friendly and efficient manner.

Rated 5 out of 5 stars

We have just sold our flat through the…Chancellors Botley.

We have just sold our flat through the Chancellors office at Botley. Initially it should have been a quick and straightforward sale as no properties to sell either side, the buyer was a first time buyer. We hit a period of unexplained delay on the buyers side, no explanation. We were very despondent. Luckily we managed to find Jessica Atkinson at the Botley office who then reassured us of the sale. From then on she was an excellent contact and kept us informed each step of the way. Jessica kept in touch with our solicitor to keep the pressure on to the buyers solicitor to move exchange and completion forwards.Throughout Jessica worked with diligence, curtesy and professionalism. We felt supported and knew Jessica had our interests in her remit.

7 April 2026
Unprompted review
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Reply from Chancellors - Botley

We're happy to hear that you had a positive experience with our team. We appreciate your feedback and are so glad that our colleague was able to support you through the challenges and keep things moving forward. Thank you.

Rated 5 out of 5 stars

A relaxed viewing, enabling us to really feel the house

We had a very successful house viewing with Frankie Oliver from Chancellors, Botley. He was welcoming, with a pleasant manner which enabled a relaxed and informed tour around the property. He showed an interest in us as potential buyers, with an engaging manner. We were impressed with his general knowledge of Botley, the community, and likely developments in the area which would be of interest to new buyers. He went to great lengths to ensure that we could access everything, and was keen to show us particular features. Frankie was investing a lot of personality in the process which made us feel relaxed, giving us space to reflect and ask questions without feeling rushed, which was very refreshing compared to some estate agents who whisk you around a house in twenty minutes!
Frankie ended with a key question as we left: "Can you see yourself living here?" A brilliant way of assessing customer feedback. He is very good at his job, which gave us confidence in Chancellors.

2 April 2026
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Reply from Chancellors - Botley

We're happy you had such a positive house viewing experience. It's great to hear that the tour was relaxed and informative, and that you felt comfortable. We appreciate your feedback on the agent's knowledge and approach. We're glad they made you feel at ease.

Rated 5 out of 5 stars

We found Anthony to be very…

We found Anthony to be very knowledgeable, he has great expertise in his field, he has given us a huge amount of information that we had not considered regarding the best possible options we had to get the best out of the properties we have. I would definitely recommend him

18 March 2026
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Reply from Chancellors - Botley

We're happy to hear that the information we provided was helpful in considering options for your properties. We appreciate your recommendation and thank you for your positive feedback.

Rated 5 out of 5 stars

Jessica was an excellent estate agent

Jessica was an excellent estate agent. Showed us around a house we were interested in and answered all our many questions. Not pushy, not over selling, just very knowledgeable.

25 March 2026
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Reply from Chancellors - Botley

We appreciate you sharing your positive experience. We are so pleased to hear that you found our agent knowledgeable and helpful in answering your questions about the house.

Rated 5 out of 5 stars

Many thanks to Jessica

Many thanks to Jessica for arranging and conducting viewing in the Botley area very professionally!

13 March 2026
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Reply from Chancellors - Botley

We appreciate you taking the time to share your positive experience. We're so glad the viewing was arranged professionally for you.

Rated 5 out of 5 stars

Helpful and communicative estate agents

Finding a rental property has been really easy with Chancellors. Charlie Bishop has been really friendly and helpful throughout the process, communication has been great for arranging viewings and applying for the property.

11 March 2026
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Reply from Chancellors - Botley

We're happy to hear that finding a rental property was easy for you. It's great to know that our team member was friendly and helpful, with great communication for viewings and application.

Rated 5 out of 5 stars

Chancellors Botley - Daisy is a star

The Chancellors team in Botley branch are excellent, Daisy in the Property Management team in particular. Easy, quick and clear to deal with - this has changed my opinion of the brand entirely having had previous negative experiences approx 5-7 years ago with Cowley branch.

Keep up the great work Botley!

10 March 2026
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Reply from Chancellors - Botley

We're happy to hear that the team provided you with such a positive experience. It's great to know that your opinion of us has changed, and we appreciate your positive feedback.

Rated 5 out of 5 stars

Very nice

Very nice, helpful and thorough!

9 March 2026
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Reply from Chancellors - Botley

We're so happy to hear that you found our team to be helpful and thorough. Thank you for your positive feedback!

Rated 5 out of 5 stars

Just wanted to say a huge thank you to Anthony Bell

Just wanted to say a huge thank you to the Sales Director, Anthony Bell, and his sales team for providing an exceptional level of service and expertise throughout the sales process from excellent and honest advice at the market appraisal, tremendous negotiation skills and lastly a proactive approach in liaising with all parties throughout the conveyancing process. We would recommend to anybody wanting an honest and transparent service.

10 February 2026
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Reply from Chancellors - Botley

Thank you for this great review. We are so glad to hear that you received an exceptional level of service and expertise from our sales team. We will be sure to pass along your kind words.

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