Chancellors - Finchley Reviews 

429
TrustScore 4.5 out of 5

4.4

336 Regents Park Road, N3 2LN London, GB


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Rated 5 out of 5 stars

Chancellors is a fantastic property management company. They are professional, responsive, and always go above and beyond to take care of my property, especially Bethany Vincent. They have a great tea... See more

Company replied

Rated 5 out of 5 stars

George, the Lettings progression advisor, was a great help! Received updates from him every step of the way and he was very supportive and patient with us ! Monty who did our viewing was also amazing... See more

Company replied

Rated 5 out of 5 stars

Abdalla Shatiry of Chancellors was amazingly helpful to mum and me when trying to find a flat for her recently. It's a horrible time to try to rent, and Abdalla checked in with us every few days and w... See more

Company replied

Rated 5 out of 5 stars

I recently had the pleasure of working with Maedeh Sadooghi, Senior Sales Negotiator at Chancellors Finchley, and I cannot recommend her highly enough. We found a property that we absolutely lov... See more

Company replied


Company details

  1. #20 of 49 best companies in Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 336 Regents Park Road, N3 2LN, London, United Kingdom

  • 020 8349 3320

4.4

Excellent

TrustScore 4.5 out of 5

429 reviews

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4.4

All reviews

(429)

1,839 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

I recently had the pleasure of working with Maedeh Sadooghi, Senior Sales Negotiator at Chancellors Finchley, and I cannot recommend her highly enough.
We found a property that we absolutely loved, and from the very beginning Maedeh went above and beyond to help make the purchase happen. Unfortunately, the transaction did not proceed in the end, but that was certainly not due to a lack of effort on her part. She did everything within her power to try to secure the deal and support us throughout the process.
What impressed me most was her professionalism, responsiveness and exceptional negotiation skills. Every query was dealt with quickly, communication was always clear, and she consistently kept us informed every step of the way. Her level of service was outstanding.
Maedeh's knowledge of Finchley and the surrounding neighbourhoods is second to none. During our viewings, she took the time to show us different areas and gave us valuable local insights that helped us understand the community far better than we could have on our own. As a particularly thoughtful gesture, she even gave me and my young daughter a lift between viewings to make the day easier for us, which was incredibly kind and greatly appreciated.
Throughout the entire process, Maedeh was warm, approachable, knowledgeable and genuinely invested in helping us find the right home. Even though this particular purchase did not work out, I would not hesitate to work with her again and would highly recommend her to anyone looking to buy or sell in the area.
Thank you, Maedeh, for all your support.

13 June 2026
Unprompted review
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Reply from Chancellors - Finchley

We are incredibly grateful for your wonderful feedback and truly appreciate you taking the time to share your experience. It means a great deal to us to hear such positive comments about the service you received. We understand that the transaction ultimately didn't proceed, and we acknowledge the disappointment that can bring. However, we are so pleased to know that our colleague's professionalism, responsiveness, and dedication made such a positive impact on your journey. We pride ourselves on providing exceptional support and local insights, and it's fantastic to hear that these efforts were so valued. We are delighted that you would consider working with us again and highly recommend our services. Thank you for your kind words.

Rated 5 out of 5 stars

kind employees !

George, the Lettings progression advisor, was a great help! Received updates from him every step of the way and he was very supportive and patient with us !
Monty who did our viewing was also amazing. They were both very friendly and Monty was very kind when we emailed him a lot, stressed, because we had the wrong number at first for George! Thank you both :)

19 June 2026
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Reply from Chancellors - Finchley

We appreciate your wonderful feedback! We're so glad our team provided supportive updates and were patient. We're happy to hear they were friendly and kind, even with initial communication challenges.

Rated 4 out of 5 stars

Nice to deal with

Lloyd is Sales has been helpful, reliable and pleasant to deal with.

16 March 2026
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Reply from Chancellors - Finchley

We appreciate you sharing your positive experience. We're glad that you found our sales team member to be helpful and reliable.

Rated 5 out of 5 stars

Maedeh has been so helpful

Maedeh has been so helpful, she is very knowledgeable and dedicated in a genuine way.

24 February 2026
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Reply from Chancellors - Finchley

We're happy to hear that our team member was knowledgeable and dedicated. We appreciate you taking the time to leave us this positive feedback!

Rated 1 out of 5 stars

I would never recommend Chancellors to…

I would never recommend Chancellors to anyone and I certainly wouldn’t rent through them again.
They have been utterly useless and have actually caused more issues than they have resolved.

30 September 2025
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Reply from Chancellors - Finchley

Thank you for letting us know about this Anna. We are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you, please contact us at directors@chancellors.co.uk. Thank you.

Rated 1 out of 5 stars

I strongly advise others to be careful…

I strongly advise others to be careful before dealing with Chancellor, especially the Finchley branch. I was pressured by an agent named Sean Smith to make a payment before even viewing the property. He rushed me to send money to “secure” it and sent me a contract for another company, telling me to hurry and complete it.

Within an hour, I decided not to proceed and asked for a refund — but they refused, even though I never viewed the flat. I feel misled and treated unfairly. Based on my experience, I would not recommend trusting this company.

30 January 2026
Unprompted review
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Reply from Chancellors - Finchley

Hello, your feedback is important to us and we are sorry that you have concerns currently. Therefore, please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 5 out of 5 stars

Chancellor Finchly London is the best…

Chancellor Finchly London is the best to sell/buy with very professional team. My state agent was Lloyd Salisbury the most professional, patient and kind the most responsive and helpful to make the process so smooth.

8 January 2026
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Reply from Chancellors - Finchley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent service

Highly attentive and responsive at all times from Maedeh and Robert throughout

8 January 2026
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Reply from Chancellors - Finchley

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

My case was handled by Lloyd Salisbury…

My case was handled by Lloyd Salisbury he is very kind helpful and really professional I am really happy with chancellors service.

7 January 2026
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Reply from Chancellors - Finchley

We're happy to hear that you had such a positive experience. It's great to know that you found our service helpful and professional. Thank you for your feedback.

Rated 1 out of 5 stars

Opinion of a Ten Year tenant

Having been a reluctant tenant of Chancellors due to Landlord decisions for the past 10 years, I can confidently state that Chancellors are one of the most inept and incompetent property "management" companies I have used, and I use the term "management" very loosely.

As a tenant, I have had multiple instances of issues raised not being addressed; a washing machine that broke for 3 months requiring me to purchase my own replacement, heating issues that take weeks to resolve, incorrect changes to monthly rent costs to then be hounded by multiple agents for pennies, and in one instance an entire year to fix an issue that they visited for, documented and took pictures of, only to never inform the landlord. Most recently, they let themselves into my property for a viewing without contacting me in advance or seeking consent.

As a Tenant, my experience has been that you will not get any support or resolution, and face a constant battle to address any concerns or issues you have (that's even if they tell the property owner about it).
As a landlord, you can expect to be lied to and misinformed about the state of your property, and not told when issues occur.

This is based on personal experience with evidence to corroborate. I strongly suggest avoiding this company if you have the choice, and if you don't, know your tenants rights.

28 November 2025
Unprompted review
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Reply from Chancellors - Finchley

Thank you for bringing this to our attention Tim, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.

Rated 5 out of 5 stars

In Good Hands

In Good Hands!
I would highly recommend Maedeh Sadooghi -all communications were clear. She was very helpful answering a lot of questions. She was punctual and flexible with viewings and really understood my brief.

21 November 2025
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Reply from Chancellors - Finchley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Thank you Lloyd and Karen from…

Thank you Lloyd and Karen from Chancellors Estate Agents to get us over the line buying our property. You persisted in keeping the sellers on board even though we were all frustrated by the long details during the anti-money laundering checks. Thank you also for showing us around the property, Lloyd after the tenants finally left, so that we could have a better feel of what the uncluttered property looked like. Thank you also for asking the seller to sort out their bills and bins, which they should have done before completion and arranging a price reduction. Also, thank you for helping us not to pay anything extra to a previous sales management team from a closed Chancellors branch.

20 November 2025
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Reply from Chancellors - Finchley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Lloyd is a good man

Lloyd is a good man, he tells the truth, honours his word, he’s sensible, practical and behaves with integrity.!

20 November 2025
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Reply from Chancellors - Finchley

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Monty has been and still is kind,aware…

Monty has been and still is kind,aware and extremely professional.He is super efficient and extremely good at his job.I feel secure and happy knowing that he looks after things on my behalf.

17 September 2025
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Reply from Chancellors - Finchley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Lloyd

Lloyd has been an excellent agent. Realistic, supportive and responsive.

11 September 2025
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Reply from Chancellors - Finchley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Successful sale.Professional and personable

Professional and personable

4 September 2025
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Reply from Chancellors - Finchley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Best estate agents ever

I have been dealing with Lloyd from Chancellors for many years now. He is without a doubt the friendliest and most professional estate agent I have ever come across. His easy going nature, friendly smile and knowledge of all things property related are rare to come across. Cannot recommend him highly enough!

4 September 2025
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Reply from Chancellors - Finchley

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Maedeh Sadoughi is a wonderful estate agent

Throughout the selling process Maedeh Sadooghi consistently returned my calls when I left a message, was supportive, professional, calming when things got a bit edgy, and provided me with excellent advice.

12 June 2025
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Reply from Chancellors - Finchley

Thank you Deena for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent Service throughout

I used Chancellors to find a tenant for my 2-bed apartment. Jarek, Shari and Jamie provided an excellent service throughout. We got regular updates on viewings, multiple offers and a first class tenant.

22 January 2025
Unprompted review
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Reply from Chancellors - Finchley

Thank you for leaving us this great review Robert, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Maedeh was really nice and…

Maedeh was really nice and professional! She was very helpful and knew a lot about the properties.

11 January 2025
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Reply from Chancellors - Finchley

Thank you Mrs for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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