Chancellors - Kidlington Reviews 382

TrustScore 4.5 out of 5

4.6

7 High Street, OX5 2DH Oxford, GB


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Rated 5 out of 5 stars

Our names are Aniela and Vlad and we just bought our house recently. We've been very happy with Kayleigh (Kidlington branch), she is the one who deal with our offer and she did really well. When we we... See more

Company replied

Rated 5 out of 5 stars

I had several viewing with Rhiannon, and found her charming, efficient, and very knowledgeable about the properties. Gold Star review! Excellent. Kayleigh has been super efficient with all the paper... See more

Company replied

Rated 5 out of 5 stars

After the coldest night of this year our boiler decided not to work and make us freeze to death:) Thanks to Jake Tippett the problem was solved less than a day! The house wasn’t even started to get co... See more

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Rated 3 out of 5 stars

Very poor experience with Lifetime Legal -might not use Chancellors next time if they still use LL. Matt, Belle and Wai who ran the Kidlington office were very helpful - a plus for Chancellors The... See more

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Company details

  1. #23 of 50 best companies in Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

382 reviews

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Rated 5 out of 5 stars

VERY PROFESSIONAL

I had a great experience during the viewing of the property as Samantha took us round the premises, answered our questions satisfactorily. In my subsequent telephone conversations with her she was patient with me in explaining the application process; kept her promise to get back to me as soon as she hears from the landlord; and, overall, she was polite and professional.

9 March 2026
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Reply from Chancellors - Kidlington

We appreciate you sharing your positive experience. We're happy to hear that you found the viewing helpful and that the application process was thoroughly explained. We will be sure to pass this fantastic feedback on to the relevant teams.

Rated 5 out of 5 stars

Regular communication and confirmation…

Regular communication and confirmation of appointments. Professional and engaged in clients

17 February 2026
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Reply from Chancellors - Kidlington

We're happy to hear that you appreciated our regular communication and engagement! Thank you for your positive feedback and recognition.

Rated 5 out of 5 stars

Great service!

The team were highly efficient, answered all of our questions promptly and were friendly throughout the process to us finding our new home!

Great experience!

12 February 2026
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Reply from Chancellors - Kidlington

We appreciate you taking the time to leave us this great review. We are so pleased to hear that our team was efficient, helpful, and friendly while you found your new home.

Rated 5 out of 5 stars

Sammy at Chancellors

Sammy at Chancellors in Kidlington was supportive and helpful in organising viewing properties. She was responsive, friendly, and efficient in feedback after we bid for a property. We have secured a lovely new rental property thanks to Sammy at Chancellors.

3 February 2026
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Reply from Chancellors - Kidlington

We're happy to hear that you had such a positive experience. It's great to know that the property viewings and feedback were helpful, and we appreciate your kind words. We wish you all the best in your new rental property!

Rated 5 out of 5 stars

Highly recommend & Trustworthy

Samantha Bassett was extremely professional, and her communication with us was exceptional throughout. She was highly knowledgeable about the property and arrived promptly for the viewing, demonstrating excellent time management and a genuine commitment to helping us. She delivered on everything she promised. After viewing the property with Samantha and experiencing her thorough follow-up, we felt confident enough to cancel all other viewings, trusting her to finalise everything for us. She is an outstanding representative of Chancellors and truly deserves this recognition. Samantha is clearly on a strong upward career trajectory, and I would highly recommend her.

20 January 2026
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Reply from Chancellors - Kidlington

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent service- recommended

Received excellent service, from the very beginning communication was clear, timely and incredibly helpful. Every question I had was answered with professionalism, which has made the whole process feel stress free.
I was kept updated at each stage, I never had to chase for information and always felt informed about what was happening next. Sammy's friendly approach and attention to detail gave me real confidence that everything was being handled properly.
Overall , the service was outstanding, I am really grateful for how easy Sammy made the whole renting process. I would happily recommend Chancellors to anyone looking for a reliable and communicative estate agent.

20 January 2026
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Reply from Chancellors - Kidlington

Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with us.

Rated 1 out of 5 stars

Bad communication

The communication has been extremely poor. While in the process of buying a flat, I have attempted to contact them several times and received no response at all. This has been very frustrating and unprofessional.

16 January 2026
Unprompted review
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Reply from Chancellors - Kidlington

Thank you for bringing this to our attention Alba, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.

Rated 5 out of 5 stars

I just want to say how great Sammy was…

I just want to say how great Sammy was from the kidlington branch !
Always kept me up to date with places on the rental market and finally found me one.
Thanks again

2 January 2026
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Reply from Chancellors - Kidlington

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great communication

Great communication, and speedy dealings when setting up my viewings and tenancy. Very kind, friendly and helpful people.

24 December 2025
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Reply from Chancellors - Kidlington

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Samantha has been excellent in my…

Samantha has been excellent in my securing of a tenancy for a dream property. Her communication and efficiency has been excellent, especially as at times I was a rather needy applicant! Highly recommended.

12 December 2025
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Reply from Chancellors - Kidlington

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Good

Polite, knowledgeable and practical

3 December 2025
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Reply from Chancellors - Kidlington

We're happy to hear that our team was helpful and practical. We appreciate your positive feedback!

Rated 5 out of 5 stars

Since I took an interest in this…

Since I took an interest in this property the communication has been at the highest level and extremely helpful to me. I’m a very pleased with dealing with Chancellors and Sammy. Thank you

24 November 2025
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Reply from Chancellors - Kidlington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Efficient Service

I needed some certificates from when I was renting my property and Poppy O’Reilly very promptly found what I was looking for. Sam at the Kidlington Office was also very helpful. Thank you both.

20 November 2025
Unprompted review
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Reply from Chancellors - Kidlington

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A busy team who provide a great…

A busy team who provide a great service. Sammy has been really clear and helpful throughout the rental process.

17 November 2025
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Reply from Chancellors - Kidlington

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 3 out of 5 stars

I like the guide given by the lady that…

I like the guide given by the lady that conducted the viewing.

3 November 2025
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Reply from Chancellors - Kidlington

Hi Michael, we are so pleased that you enjoyed your experience with us and left this great feedback. Is there anything that we can do to boost your rating to reflect the positive experience that you had? Many thanks.

Rated 3 out of 5 stars

Chancellors Kidlington office - house sale October 2025…

Very poor experience with Lifetime Legal -might not use Chancellors next time if they still use LL.
Matt, Belle and Wai who ran the Kidlington office were very helpful - a plus for Chancellors
The separate Bracknell office support really made a difference in the final stages to help push the sale over the line by co-ordinating with buyers/sellers solicitors,
House was put on at too high a price, and had to be substantially reduced to get a sale.
Some pluses and negatives but overall a successful sale achieved in a realistic tomescale.

10 October 2025
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Reply from Chancellors - Kidlington

Thank you for your feedback. We're glad to hear the teams in Kidlington and Bracknell provided helpful support throughout your sale. We appreciate your comments and are always working to improve the experience for our clients.

Rated 5 out of 5 stars
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Reply from Chancellors - Kidlington

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I met Samantha

I met Samantha, she was very welcoming even when I was late😅
She was very engaging and was constantly checking if I had further questions. I felt at home.

15 October 2025
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Reply from Chancellors - Kidlington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

5star

Quick Response, Reliable, Friendly

14 October 2025
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Reply from Chancellors - Kidlington

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

The process of letting was very easy

The process of letting was very easy, straightforward and Sammy was there to help us with any query.

14 October 2025
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Reply from Chancellors - Kidlington

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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