Chancellors - Notting Hill Reviews 

372
TrustScore 5 out of 5

4.8

15 Notting Hill Gate, W11 3JQ London, GB


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Rated 5 out of 5 stars

I viewed a property with Jack at Chancellors and although I didn’t proceed, he was great. He was very professional and informative about the property. He was able to help with all my questions. I can’... See more

Company replied

Rated 5 out of 5 stars

I am a landlord and Chancellors has been handling a complete letting process for me for quite some time now. They make it smooth and easy, making sure everyone involved complies with all the curr... See more

Company replied

Rated 5 out of 5 stars

Ruadhri was my main point of contact throughout my experience with Chancellors Notting Hill. Not only was he very communicative, he stayed later on a saturday to show me a property. His warm and kno... See more

Rated 5 out of 5 stars

Ruadhri from the estate agency did a fantastic job lining up various options for my flat search. His dedication and know-how in suggesting alternatives showed he genuinely cared about finding me the p... See more


Company details

  1. #20 of 48 best companies in Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 15 Notting Hill Gate, W11 3JQ, London, United Kingdom

  • 020 7727 7227

4.8

Excellent

TrustScore 5 out of 5

372 reviews

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4.8

All reviews

(372)

1,706 reviews in the last 12 months

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Rated 5 out of 5 stars

I viewed a property with Jack at…

I viewed a property with Jack at Chancellors and although I didn’t proceed, he was great. He was very professional and informative about the property. He was able to help with all my questions. I can’t recommend chancellors enough.

14 July 2026
Unprompted review
Chancellors - Notting Hill logo

Reply from Chancellors - Notting Hill

We appreciate you sharing your positive experience with us. We are so pleased to hear that our team member was professional and informative, and able to assist with all your questions.

Rated 5 out of 5 stars

My overall experience with Chancellors…

My overall experience with Chancellors was excellent, from the initial rental process through to the end of my tenancy. I also had a very positive experience with Sophie Day, who managed my end-of-tenancy process efficiently and provided valuable assistance in finalizing the release of my deposit And return it.

8 January 2026
Chancellors - Notting Hill logo

Reply from Chancellors - Notting Hill

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I am a landlord and Chancellors has…

I am a landlord and Chancellors has been handling a complete letting process for me for quite some time now. They make it smooth and easy, making sure everyone involved complies with all the current legislations . They are always there when you need them and everyone working there is competent, efficient and only a phone call or an email away.
Very happy with them!

They also find good long term tenants.

5 December 2025
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Reply from Chancellors - Notting Hill

We're happy to hear that the letting process has been smooth and easy for you. It's great to know that we ensure compliance with current legislations and provide competent, efficient service. We appreciate your positive feedback regarding our ability to find good long-term tenants.

Rated 5 out of 5 stars

Chancellors Notting Hill

Chancellors Notting Hill have helped re-let my flat, usual excellent proactive service from Edward Parker and Abi Mian. Sophie Day was also very helpful in dealing with a dilapidations claim arising from the previous tenancy.

7 November 2025
Unprompted review
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Reply from Chancellors - Notting Hill

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Abida M has been a pleasure to work…

Abida M has been a pleasure to work with on a tenancy agreement with some complex aspects. Her professionalism, attention to detail, and clear communication made what could have been a stressful process straightforward and manageable. Abida went above and beyond to ensure everything was handled accurately and with complete transparency. I truly appreciated her patience, guidance and expertise throughout the process.

31 October 2025
Unprompted review
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Reply from Chancellors - Notting Hill

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Chancellors have found me lovely…

Chancellors have found me lovely tenants and Sophie Day at the company was very efficient in dealing with an EPC certificate

2 October 2025
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Reply from Chancellors - Notting Hill

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great experience

I had two viewings with Adam Cave, he was extremely knowledgable, helpful and accommodating. I would 100% recommend working with him on your next property needs.

18 September 2025
Unprompted review
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Reply from Chancellors - Notting Hill

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Adam was very helpful and courteous and…

Adam was very helpful and courteous and understood my requirements.

16 September 2025
Unprompted review
Chancellors - Notting Hill logo

Reply from Chancellors - Notting Hill

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Chancellors are great

Chancellors are great. Edward Parker (the Area Lettings Director for Notting Hill) and his team have been super helpful, super trust-worthy, proactive communicators and dedicated to efficiently doing a great job. I had been with a local competitor who were awful and and am so glad I switched.

10 September 2025
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Reply from Chancellors - Notting Hill

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Sophie Day

Sophie Day has been very helpful with some requests I have had re 45 A Clanricarde Gardens.

10 September 2025
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Reply from Chancellors - Notting Hill

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Good experience of a helpful estate agent

We had a good experience with Chancellors Notting Hill, they were persistent without being pushy in terms of getting us a sale for our flat, and they were patient with our very narrow requirements for an onwards sale. They kept us well-informed throughout and we would use them again

24 April 2025
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Reply from Chancellors - Notting Hill

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I’ve had a great experience with the Chancellors

I’ve had a great experience with the Chancellors team. Everyone has been helpful, polite, and solution-oriented throughout. As my tenancy comes to an end, thanks to Will Voyce for helping sort things out and explaining the process clearly — it’s made everything a lot smoother.

4 July 2025
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Reply from Chancellors - Notting Hill

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Over several years consistent good…

Over several years consistent good customer service in the lettings department - good department leadership!

8 May 2025
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Reply from Chancellors - Notting Hill

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

For the most part Chancellors has…

For the most part Chancellors has followed through with their timescales and promises.

8 May 2025
Chancellors - Notting Hill logo

Reply from Chancellors - Notting Hill

We are pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A reputable, reliable lettings company

A reputable, reliable lettings company which has served me well in the Notting Hill area for many years.

27 March 2025
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Reply from Chancellors - Notting Hill

Thank you for your kind words. We are delighted to hear that you have had a positive experience with our services in Notting Hill. We appreciate your loyalty and trust over the years.

Rated 5 out of 5 stars

Issue efficiently resolved

We had an issue with our property and Rebecca from Chancellors arranged to have a review from a subcontractor, liaise with the tenants and arrange for the repairs. She acted swiftly and responsibly to make sure this was resolved.

3 February 2025
Chancellors - Notting Hill logo

Reply from Chancellors - Notting Hill

Hi Maria, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very professional people and very…

Very professional people and very helpful

17 December 2024
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Reply from Chancellors - Notting Hill

Thank you for leaving us this great review Raif, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Chancellors - Exceptional experience

I can only give Chancellors in Notting Hill the highest of praise. In particular, Jordan Law went above and beyond to help me find a home, even after hours and in the pouring rain. I cannot thank him enough for his quick responses and without him I would not have ended up with the perfect place for me. The remainder of the Chancellors' Team have been equally as helpful, reassuring and I have felt so well looked after. I also cannot thank enough Edward and Abida - your service is exceptional. Thank you.

5 December 2024
Unprompted review
Chancellors - Notting Hill logo

Reply from Chancellors - Notting Hill

We are thrilled to hear about your positive experience with our team in Notting Hill. It is wonderful to know that Jordan, Edward, and Abida went above and beyond to help you find your perfect home. We strive to provide exceptional service and are delighted that you felt well looked after throughout the process.

Rated 5 out of 5 stars

Jordan was very helpful

Jordan was very helpful, transparent and accommodating. Will be happy to work with him again

29 October 2024
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Reply from Chancellors - Notting Hill

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 1 out of 5 stars

They dont reply to emails or telephone…

They dont reply to emails or telephone calls. Indifferent to sales. Dont reply to emails or telephone calls. Time wasters!!

1 October 2024
Unprompted review
Chancellors - Notting Hill logo

Reply from Chancellors - Notting Hill

Hello Dolores Vazquez, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Notting Hill branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

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