Chancellors - Swindon Reviews 

766
TrustScore 4.5 out of 5

4.7

128 Commercial Road, SN1 5PL Swindon, GB


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Rated 5 out of 5 stars

I’ve had a really positive experience dealing with Jamie Woodman from my letting agency. She is always professional, friendly, and quick to respond whenever issues come up at the property. She does an... See more

Company replied

Rated 5 out of 5 stars

Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.

Company replied

Rated 5 out of 5 stars

Many thanks to Jamie Woodman for their help in resolving our maintenance queries since we moved in. They have been very professional and ensured that all issues are dealt with promptly. We truly appre... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed working with this letting agency. They were the most attentive and swift with responses and getting back to me as soon as possible. Conversations were handled very professional and vi... See more

Company replied


Company details

  1. #21 of 50 best companies in Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 128 Commercial Road, SN1 5PL, Swindon, United Kingdom

  • 01793 374600

4.7

Excellent

TrustScore 4.5 out of 5

766 reviews

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4.7

All reviews

(766)

1,825 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service and Great Communication

I’ve had a really positive experience dealing with Jamie Woodman from my letting agency. She is always professional, friendly, and quick to respond whenever issues come up at the property. She does an excellent job organising contractors and making sure repairs are sorted efficiently and with minimal hassle. Communication has always been clear, and she genuinely seems to care about getting things resolved properly. Really appreciate all her help and would happily recommend her services.”

29 May 2026
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Reply from Chancellors - Swindon

We appreciate you sharing your feedback. We're happy to hear that your experience has been positive and that issues are resolved efficiently. It's great to know that communication has always been clear. We will share this with the team.

Rated 5 out of 5 stars

Tom has been totally professional…

Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.

20 May 2026
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Reply from Chancellors - Swindon

We're so pleased to hear that our team was professional and accommodating with viewings. We appreciate your positive feedback!

Rated 5 out of 5 stars

Many thanks to Jamie Woodman for their…

Many thanks to Jamie Woodman for their help in resolving our maintenance queries since we moved in. They have been very professional and ensured that all issues are dealt with promptly. We truly appreciate the support.

5 May 2026
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Reply from Chancellors - Swindon

We appreciate you taking the time to share your feedback. We are so pleased to hear that our support in resolving the maintenance queries was helpful and professional.

Rated 5 out of 5 stars

Amazed

Jamie Woodman made my experience to be great by updating me on everything that was going on and getting the service provider very quickly than l thought possible as it was on weekend. Thank you.

20 April 2026
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Reply from Chancellors - Swindon

We're happy to hear that your experience was great! We appreciate your positive feedback regarding the quick service and updates provided during the weekend. Thank you!

Rated 5 out of 5 stars

#1 Estate Agency in Swindon!

I really enjoyed working with this letting agency. They were the most attentive and swift with responses and getting back to me as soon as possible. Conversations were handled very professional and via phone, email and in-person. The whole process from house viewing to signing the lease has been very easy and appreciative.

14 April 2026
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Reply from Chancellors - Swindon

We appreciate you sharing your positive experience! We're so glad to hear that our team was attentive and swift with responses. Thank you for your feedback! We are happy to know the process was easy for you.

Rated 1 out of 5 stars

No communication and false information

Terrible communication on Bradley’s part. Called to enquire about a property that was up for rent and was told it’s not currently available for viewing due to still being lived in. I had made an appointment via the site and also called beginning of the following week to get a viewing again speaking to Bradley. To then be told that viewings have ended as someone is interested in the property that viewed it last week, yet I was told viewings were not possible. Almost comes across as favouritism and not giving others a chance. First and last time I ever bother to check in with this agency

2 February 2026
Unprompted review
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Reply from Chancellors - Swindon

Thank you for reaching out to us Opheuxs. We are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you, please send an email to directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

The chancellor's team has been…


The chancellor's team has been professional in managing any complaints raised, and the staff is friendly and nice.

16 March 2026
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Reply from Chancellors - Swindon

We appreciate you sharing your positive experience! We are so pleased to hear that you were impressed with the team's professionalism and friendliness.

Rated 5 out of 5 stars

Very effective and efficient

Very effective and efficient

11 February 2026
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Reply from Chancellors - Swindon

We're happy to hear that our service was effective and efficient for you. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Very nice service

Very nice service - polite and prompt service. I highly appreciate Chancellors.

10 February 2026
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Reply from Chancellors - Swindon

We're happy to hear that you had a positive experience with our polite and prompt service. We appreciate your kind words!

Rated 5 out of 5 stars

Friendly Company "

Great Customer Service And Support All Staff Very Friendly Would Also Like To Mention Jamie Woodmam Whom Is Currently Letting Out My Property Keeps Me Updated On The Progress Of Any Problems Very Professional Would Definitely Recommend Others To Use.

29 January 2026
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Reply from Chancellors - Swindon

We appreciate you taking the time to leave us this great review. We are so pleased to hear that you found our team friendly and professional. We will pass this feedback on to them.

Rated 5 out of 5 stars

Highly recommended.

Georgie Jenner has been very helpful with the many issues regarding our flat, rented through Chancellors, in Swindon. Thank you.

15 January 2026
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Reply from Chancellors - Swindon

We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Bradley at the Swindon Branch

Bradley at the Swindon Branch has been pivotal in getting the outcome we needed.
Always happy to take our calls and always on hand to provide the best advice.

Thank you very much.

7 January 2026
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Reply from Chancellors - Swindon

We are so happy to hear that you received the support you needed from our Swindon branch. Thank you for taking the time to leave us such great feedback.

Rated 5 out of 5 stars

Tenant pov

My concerns as a tenant are treated and responded to quickly.

8 December 2025
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Reply from Chancellors - Swindon

We're happy to hear that your concerns are addressed quickly. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

The lady was so lovely and very…

The lady was so lovely and very welcoming gave us all the information we need to know

11 December 2025
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Reply from Chancellors - Swindon

We're happy to hear that the lady was lovely and welcoming, providing all the needed information. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very helpful during the process

Very helpful during the process. Very professional couldent ask for a better service.

11 December 2025
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Reply from Chancellors - Swindon

We're happy to hear that our service was so helpful and professional. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Very friendly and helpfully

Very friendly and helpfully. Best customer exsperiance possible

5 December 2025
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Reply from Chancellors - Swindon

We're happy to hear that you had such a positive experience with our team. Thank you for your kind words; we appreciate your feedback!

Rated 5 out of 5 stars

Provided quick fix for smoke alarm…

Provided quick fix for smoke alarm beeping issues. Very responsive.

4 December 2025
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Reply from Chancellors - Swindon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great customer service

I spoke with Ellecia Willis who was very polite, informative, and timely in her responses. Great experience and looking forward to speaking with her again soon

4 December 2025
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Reply from Chancellors - Swindon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very polite professional and welcoming.

Elicia was very polite professional and really cares about finding us the right property.

21 November 2025
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Reply from Chancellors - Swindon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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