Charters Estate Agents - Gosport Reviews 44

TrustScore 5 out of 5

4.8

119 High Street, PO12 1DU Gosport, Hampshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very easy and non intrusive viewing with a lady called Maya. It was nice to walk around and view a property with someone who could answer any of the questions I had, whilst also being non intrusive an... See more

Rated 5 out of 5 stars

A very friendly and professional estate agent. The whole team have kept us updated every step of the way and nothing is too much trouble. They have been very efficient in getting the property on the... See more

Rated 5 out of 5 stars

From start to finish, the agent I worked with, Zoe Scott, was brilliant. She listened and worked very hard to try and find me what I needed for me and my family's needs. Charters we're very suppor... See more

Company replied

Rated 5 out of 5 stars

We moved into a new rental property with Charters around 3 years ago - my main point of contact from the Gosport branch has always been Jack Craymer and he's been a delight to deal with! Even if probl... See more

Company replied


Company details

  1. Estate Agents

About Charters Estate Agents - Gosport

Written by the company

An award-winning multi-functional business with expertise in sales and lettings, property management, new homes and more.

With a network of nine offices across Hampshire and Surrey, our market-leading estate agency prides itself on delivering the highest level of customer service to clients.

Contact info

  • 119 High Street, PO12 1DU, Gosport, Hampshire, United Kingdom

  • 02392 589922

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy and non intrusive viewing…

Very easy and non intrusive viewing with a lady called Maya. It was nice to walk around and view a property with someone who could answer any of the questions I had, whilst also being non intrusive and letting us view the property at our own pace.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

A very friendly and professional estate…

A very friendly and professional estate agent. The whole team have kept us updated every step of the way and nothing is too much trouble. They have been very efficient in getting the property on the market, and giving us feedback after visits. Very pleased with them.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, the agent I worked with, Zoe Scott, was brilliant. She listened and worked very hard to try and find me what I needed for me and my family's needs.
Charters we're very supportive and compassionate to my unique circumstances which made the whole process alot less sstressful. I recommend Charters/Beales and in particular Zoe and wouldn't hesitate using them again in the future.

Thank you guys.

19 March 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

What a great review, this is wonderful news.

Rated 5 out of 5 stars

We moved into a new rental property…

We moved into a new rental property with Charters around 3 years ago - my main point of contact from the Gosport branch has always been Jack Craymer and he's been a delight to deal with! Even if problems can't be sorted promptly, I always feel my concerns raised have been acknowledged quickly! Always appreciate the good work and hope to keep renting with Charters for many years to come.

11 March 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

Thanks for the review, it is much appreciated.

Rated 5 out of 5 stars

Skylar @ gosport

Skylar, Gosport charters gave great viewing in general; Informative, warm and kind. Able to answer questions and was patient during viewing as it probably longer than it was meant to be.

18 February 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

We appreciate you taking the time to review our service, thank you.

Rated 5 out of 5 stars

What a breathe of fresh air it was…

What a breathe of fresh air it was dealing with Zoe from Charters in Gosport today! As a couple who are in the stressful process of seeking a rental to become a long term home, I already am left feeling I’d like to do business with this company. Zoe was not only professional, but refreshingly polite, cheery and accommodating. Not only was she quick to respond to my request to view a property but her follow up call and emails to confirm have been prompt too. We now look forward to viewing and would welcome proceeding with a rental through Charters if this is any indication of how business is conducted! Thank you - most sincerely.

12 February 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

What a great review, this is wonderful news.

Rated 5 out of 5 stars

Skylar has been very helpful so far in…

Skylar has been very helpful so far in the purchase of my flat , daily calls and always at the end of the phone if needed

21 January 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

We're happy to hear that the purchase of your flat is going smoothly! We appreciate your positive feedback regarding the helpful support you've received.

Rated 5 out of 5 stars

Skylar was great

Skylar was great. She was able to talk me through any questions I had, getting back to me in a timely manner.

17 January 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

We are happy to hear that you had such a positive experience! We appreciate you taking the time to leave us this great feedback.

Rated 5 out of 5 stars

Good local knowledge

Maya was on time, professional and helpful before, during and after the viewing. She had good knowledge of the property and the area, and was very respectful of the tenant in situ. Recommended.

16 January 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

We're happy to hear that you found the viewing experience professional and helpful! We appreciate you mentioning the knowledge of the property and area. Thank you for your recommendation!

Rated 5 out of 5 stars

We have been dealing with Maya at…

We have been dealing with Maya at Gosport Charters to buy our first home. So far the service has been great, quick response times, great customer services and helps to make everything feel straight forward.

14 January 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

We're happy to hear that your experience has been great! We appreciate your positive feedback regarding our customer service and quick response times in helping you buy your first home.

Rated 5 out of 5 stars

I am very satisfied with my experience…

I am very satisfied with my experience working with Charters, particularly with Maya. She is not only highly professional but also a genuinely kind and approachable person. My personal situation is complicated and sensitive, and Maya always handles it with the right level of care and understanding. Nothing is ever a problem for her. She is thorough, reliable, and always punctual. I would wholeheartedly recommend her.

10 January 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the care and understanding provided for your situation. Thank you for the recommendation!

Rated 5 out of 5 stars

Clear and helpful all the way

Skylar and her team were instrumental in helping me secure the deal for an ideal property that I was after. Very clear communications from arranging the viewing and all that came after, turning an otherwise first-time nervous buyer experience to a stress free experience.

31 October 2025
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

We're happy to hear that the team made your first-time home-buying experience stress-free! We appreciate you acknowledging our clear communication in securing your ideal property. Thanks for the positive feedback!

Rated 5 out of 5 stars

Charters have been great

Charters have been great, both Maya and Ned incredibly helpful in assisting us to purchase a property.

5 January 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

We're happy to hear that you had a great experience and that our team was helpful in your property purchase. Thank you for your positive feedback!

Rated 5 out of 5 stars

Zoe 😃

Zoe was very friendly and made me feel at ease. Informative and a very prompt follow up. I'm looking forward to conversing further.
Great customer service.
Thank you Zoe!

3 January 2026
Unprompted review
Charters Estate Agents - Gosport logo

Reply from Charters Estate Agents - Gosport

We're happy to hear that you felt at ease and found the information helpful. We appreciate your kind words and look forward to speaking with you further!

Rated 5 out of 5 stars

We couldn’t be happier with the service…

We couldn’t be happier with the service we received from Charters Estate Agents, especially Maya. From start to finish, she was professional, friendly, and genuinely invested in helping us find the right home. Maya took the time to understand what we were looking for and guided us through the whole process with clear communication and reassurance. Thanks to her dedication and hard work, we’ve found a house we truly love. The experience was smooth, stress-free, and far better than we could have hoped for. We’re absolutely delighted and wouldn’t hesitate to recommend Charters and Maya to anyone looking for outstanding service.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Chris and Helena

We were looking for a property to invest in and went back to Charters as already having a property with them
Maya and associates from the sales side were exemplary in terms of service and keeping us informed of any properties coming to market and Kelsey who showed the properties to us was really great as she offered honest and knowledgeable advice which resulted in us purchasing a fabulous property
Well done all at Charters 👍🙏🏻

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Maya Review

We would like to thank Maya for keeping us updated on any properties that would be of interest to us. She is very thoughtful and contacts us regularly to ask how our property search is progressing.
Sharon and Fred Powell.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Maya and her team, are excellent, informing me of various properties for sale. Ringing to keep me updated on the housing market. Very kind and friendly. Maya is a credit to Charters. Thank you for your professionalism.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Number one service

Fantastic service from all the team at Charters in Gosport. From day one they have shown why they are the best in our eyes. From finding buyer in a matter of days. Regular contact by e-mail and phone in a friendly competent manner.. Even when we felt uncomfortable with issues arisen during the signing of the contract I would strongly recommend them

4 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look