Charters Estate Agents Reviews 

Charters were very proactive in finding a property that was right for me. They listened to my initial requirements and feedback when suggesting potential properties. Tilly Orsmond was particularly proactive in proposing properties and listening to feedback. She made me feel like a valued customer. Great experience all round.

The team were very helpful and kept me informed all the way through the process

Charters were excellent in managing the letting of our house. We also had fantastic help and support from Peter Nobbs at the end of the letting to manage the deposit. Highly recommended.

Thanks to Parris Lish for the support to fix our issue in the flat She was very helpful and responsive Thanks

I can not give high enough praise to Stephen Henry who was the Sales Progressor on the sale of my house.

He kept calm, focused and professional in what was a very very trying chain dealing with solicitors who failed to communicate honestly with him and buyers who never returned his calls.

Thank you Stephen - great job done.

My wife and I sold our old house and bought our new house recently with Charters. We were so pleased with the service we received from our sales progressor, Lisa Holden. She provided excellent communication throughout the process and despite several bumps in the road (through no fault of theirs) Lisa showed the kind of care that went above and beyond. She genuinely cared about our situation and was always a calming presence when we thought things weren't going well. I would thoroughly recommend Charters and Lisa in particular.

Georgia was brilliant from start to finish. She was fantastic at getting the property on the market quickly and was always responsive whenever I had questions. I felt fully involved throughout the process and kept informed every step of the way. We couldn’t have asked for a better service.

Charters made the whole process easy. The staff were very friendly and responsive, and they showed me around the property at a time that suited my schedule. Communication was great throughout!

We have worked with Charters as a landlord with a rental property and have recently sold leasehold and freehold properties using their services. We have always found the staff very professional, particularly Gary Hansford and Gemma Hill of the sales progression team who worked extremely hard, on our behalf to acheive the successful conclusion of our sales.

A smooth and speedy rental process with Charters - I'm absolutely delighted with my new home. A huge thank you to Claire Peerless, who supported me every step of the way!

I have been extremely happy with the service provided by the lettings team. I was provided with clear, concise and helpful information regarding prospective tenants.
Property Relations Manager Lucie ensured that both my landlord requirements and wishes were addressed before the property was let. This gave me peace of mind and confidence going forwards for continued management through the tenancy.
Lettings Manager Maddie kept me fully informed throughout the letting process both by phone and email encouraging progress.
They were always responsive to questions and their professional and proactive approach made the viewing and letting process straightforward and reassuring, ultimately resulting in a successful new tenancy. Satinder seamlessly provided the tenancy contract documents. I would be very happy to recommend Charters service.

Isabella Carlile has been wonderful in helping us find a place. She is very professional and always cheerful. Would recommend using Charters.

I have been working with Harry Fisher since my properties have been managed by Charters and have always been happy and impressed with his proactive attitude and clear communication. I am very happy to be dealing with Harry, and to have him managing my tenants and investments 😊

Isabella was absolutely amazing, she was reassuring and supportive through out the whole experience and made the experience feel a lot faster than we anticipated. She deserves a humongous thank you!!

The process was straightforward in getting my property up for sale. Photos taken and brochure put together, sent to me by Sophia to approve/make changes.

We couldn’t recommend Michael enough! He was absolutely amazing from start to finish and helped us massively in getting into our new home. He kept us updated throughout the whole process, was always so kind, patient and helpful, and worked so hard to get everything sorted for us as quickly as possible.
Michael was genuinely so sweet and made what could have been a stressful process feel so much easier. We’re so grateful for everything he did to help us get into our new home. Thank you so much, Michael!

We sold our house through Charters in Alresford. The whole team were efficient helpful and friendly. We struggled with the technology needed and wonderful Bella came to our aid. She guided us through the whole procedure with unfailing kindness and patience. She is a gem and Charters are lucky to have her. Thank you Bella. Our house completed on 28 August. Job well done .. thank you Charters.

Charters were very quick and helpful with our viewing we scheduled and was very informative and polite.

We had Eloise show us around and she was very informative, kind and helpful.

Met with Eloise while looking to get a place , she was really friendly and welcoming . Made me feel so comfortable and she answered my questions . Yeah really liked that. Professionalism 💯

My experience with the Charters staff as always been incredibly friendly and considerate. I felt this particularly with Saty from the pre-tenancy team in Southampton. Despite the move getting stressful at times Saty and the rest of the team ensured a smooth process for us which we appreciate very much!