I am a new customer and the smart meter has been giving some erroneous reads. I phoned Corona and got straight through and spoke to Brooklyn. He understood the issue and suggested emailing a photo of... See more
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Created with AI, based on recent reviews
Business Gas and Electricity Supplier
Building 2, Floor 2, Croxley Park, WD18 8YA, Watford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
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Bilal was able to add an additional user for our business account very efficiently.
James was very helpful - not only did he answer my questions but helped with further information and phone numbers. It was above and beyond what I expected. Well done!
A big thank you to Cinthia Cid Paz from SME pricing team. Fantastic customer service. Who went over and beyond to deliver customer satisfaction. 5 star!
A huge thank you to Ricki. From the moment I explained the issue, he understood exactly what the problem was and knew what action was needed to resolve the billing issues. He was friendly, knowledgeable and reassuring throughout. You can tell he genuinely cares about his customers and wants to get the right outcome for them. An absolute credit to the team.
online chat to Nika was so helpful and friendly and action my request straight away , Thank you <3
Brooklyn Gbemudu was very efficient and dealt with my query very well. One of the best advisor I have dealt with.
very helpful and resolved my issue in no time. thankyou team
Prompt online chat with Nika who answered my query efficiently.
Nika was very polite and helpful and quick to respond to my questions.
James Musongela was a great help.
He took the time to listen to a number of ongoing issues that need resolving, and went out of his way to take care with each individual matter.
Fiwa Mendez was very helpful in updating our online account quickly.
Huge thankyou to Hodan Adam for dealing with my query very efficiently :). Amazing suppport and very informative, a pleasure so speak to! Thanks Hodan.
Both Fiwa from the Power customer service team and Ricky from the broker support team were incredibly diligent and helpful in getting a resolution with an objected supply.
Very happy with their quick service and helpful demeanor.
Mia was brilliant at helping resolve my issues, efficiently with no fuss.
I spoke to Nika Mandiki recently, and she was very helpful and understanding in answering my query. I didn't feel rushed or misunderstood.
Great customer service!
Bilal was quick and able to sort out my query quickly
Dominic Richards was helpful with my metering query and assisted me through the process
Dominic was really helpful in regards to navigating the portal
Had to contact Corona Energy today, was helped by Nika who resolved my issue quickly and efficiently
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