CrowdProperty Reviews 

309
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were let down by their experience overall. Many customers expressed deep disappointment regarding the financial outcomes, pointing out that their capital was severely diminished due to unexpected losses and minimal interest payments over the years. Consumers repeatedly stated that traditional savings accounts or alternative banking options would easily have yielded much better profits over the exact same timeframe. Beyond these severe financial setbacks, people are extremely frustrated by prolonged delays and overdue loans that take many years to finally resolve. Reviewers also noted that asset recovery processes are poorly handled, while communication from the platform remains wholly inadequate and frustratingly sparse.

What people talk about most

Price

Customers consistently report negative experiences with price and costs, expressing frustration over high... See more

Refund

Reviewers highlight negative aspects of refund, expressing deep frustration over delayed and incomplete... See more

Value for money

Customers consistently note negative experiences with value for money, highlighting poor overall returns that... See more

Service

Clients share negative opinions on service, highlighting widespread operational difficulties across the loan... See more

Payment

Consumers find payment to be frustrating due to significant delays. Reviewers note that multiple investments... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I invested £5,000 in the CP IFISA between Sep 21 and May 22 in projects the majority of which should have repaid in 2023. Outcome to date (10 May 2026) is • £4,546.96 paid back and, after losse... See more

Company replied

Rated 2 out of 5 stars

The issue with CrowdProperty (as well as with other property backed p2p loans) is, in my opinion, that the initial valuations are systemically unrealistic. This is because when a borrower gets behind... See more

Company replied

Rated 2 out of 5 stars

In relation to my review below, and to many others since, the issue isn't that this is high risk - we get that: the issue is that it is total risk. As I, and others, have pointed out, a LTGDV based o... See more

Company replied

Rated 2 out of 5 stars

I should be getting my money back after 4 years. It could have earned more interest during that time in a normal bank account.

Company replied


Company details

  1. Non-bank financial service
  2. Investment service

Written by the company

Founded in 2013, CrowdProperty is an FCA-regulated property development lender, supporting SME developers to deliver property projects across England and Wales. We provide end-to-end development finance, working direct with developers – from first-timers to experienced professionals – and through an established network of trusted finance brokers. We fund residential projects between £250,000–£10million, from light refurbishment to ground-up development, specialising in complex projects, including property conversions and airspace development. Funding blends institutional capital with retail investment – accessed through our investment platform – to deliver flexible, tailored development finance, underpinned by real-world property experience and tech-enabled process. More than a decade on, we’re a business with deep expertise, renewed energy, and clear focus on delivering positive outcomes for developers, brokers and investors, while fuelling the creation of much-needed homes. This is property finance by property people. Together we build.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

309 reviews

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Asks customers to review

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Replied to 90% of negative reviews

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1.6

All reviews

(309)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

Returns over 6 yrs of investing with CP…

Returns over 6 yrs of investing with CP - Interest earned £17.4k, Capital loss £20.4k, Overall performance-£2.9k, average return -1.03% over 6 years. Do not invest with this company, they fund any project with very little review. The LTV's are made up on the spot and I can't get my money out of this platform quickly enough, i've just written my money off as a very bad experience.

24 August 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing experience – slow, complicated and frustrating

To be honest, things started well. Money was being returned from various projects, and initially I felt reasonably confident investing further.
However, over time, the amount you could invest in each project became increasingly limited. You were often lucky to get onto the Projects you actually wanted, which, in hindsight, was probably a blessing as it restricted how much I could invest with them.
The biggest frustration has been trying to get my money back. I have been waiting for years for some of my funds to be returned. Every so often, you receive an email saying that things are progressing, but the process is painfully slow and seems to drag on indefinitely.
The updated dashboard has also made things more confusing rather than less. There now appears to be a huge amount of information split across numerous sections, but it leaves you wondering what is actually happening with the investments you originally made. Instead of providing clarity, it feels unnecessarily over complicated.
Overall, I am very disappointed with the experience. What started positively has turned into a long, frustrating wait to get my own money back. I sincerely hope I can eventually exit completely and move on.
At this point, I would not recommend investing unless you are fully prepared for potentially very long delays and a complicated process.

23 August 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Hi Tim,

Thank you for sharing your experience. We completely understand why waiting for outstanding funds to be returned can be frustrating, and we appreciate the impact that uncertainty around remaining loans can have on your perception of the investment.

At the same time, we do feel it is important that you consider your overall portfolio when reflecting on your experience. To date, your realised average return is over 6.7% and you now have two outstanding loans, one of which has partially repaid.

While any unresolved loans are understandably disappointing, some delays and underperforming loans are to be expected.
We remain focused on recovering the outstanding funds and understand your desire for a full resolution.

However, we believe a balanced review should consider the overall performance of the investment, alongside the small proportion that remains outstanding.

As always, if you would like to discuss this we would encourage you to get in touch with us directly.

Rated 5 out of 5 stars

Great customer experience

Re-submitted as apparently Trustpilot don't allow you to mention the specific person who provided the service...

Had a very positive experience with a staff member at CrowdProperty who helped me with an issue I was having investing funds. She took the time to explain step by step, even though I was only investing a very small sum, and it was resolved in time for me to invest in the project that was starting on the same day.

7 August 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Many thanks for taking the time to leave us a review, EM. Please do continue to get in touch if there is anything else we can help with.

Rated 1 out of 5 stars

Just don't risk it. You'll be sorry!

Don't waste your time or your hard earned cash on this so called investment site. You'd have more luck gambling your money in a casino!

Years later, and I'm still waiting for over £870.00. Fortunately I only put in a few thousand. It's a miracle with these jokers that I've managed to get a good proportion of that back.

I can think of many investment companies I use that have never let me down, Loanpad, Blend Network, Trading 212. All of these are stellar companies that just do things right.

It's just such a shame. I started with them in there early days, and back then they were quite good. But now? I would NEVER EVER trust them again!

3 August 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Thank you for sharing your feedback. We are sorry to hear that your experience has not met expectations.

Our website has always clearly displayed warnings that the investments available are both high risk and illiquid and the choice to invest places your capital at risk.

We understand how frustrating delayed repayments and investment losses can be, particularly when projects extend beyond their original terms.

We take all feedback seriously and continue to review and strengthen our processes, oversight, and communication with investors.

Thank you again for your feedback.

Rated 1 out of 5 stars

Still waiting for loans due in 2021 to…

Still waiting for loans due in 2021 to repay.

Dont give your money to these losers...you wont get it back

Reply: I don't need your help - I'm just letting potential investors know how bad you are so they don't lose money like so many others have.

27 July 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Thank you for your review.
Unfortunately as with your previous reviews, we have been unable to identify you as one of our investors based on the information provided.
If you have concerns regarding your account we would encourage you to get in touch with us directly or provide additional information to help us identify your account.
Kind regards,
The CrowdProperty Team

Rated 1 out of 5 stars

I concur with B Williams

I concur with B Williams, and can verify that I also invested in the loan that returned 4% capital and no interest. I am actually quite intrigued to know how it is even possible to lose this much on a secured loan. Perhaps the property was a disused asbestos mine. Although this is an extreme example, I have checked my loans and the average capital returned across failed projects was 40% of the amount lent - that's a Value to Loan (not Loan to value) of 40%. With this kind of management, it is not surprising to see some of the portfolio returns people are posting.

27 July 2026
Unprompted review
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Reply from CrowdProperty

Hi Andy,

Thanks for your review.

The loan you have referenced presented a number of unique challenges with recovery, and a considerable amount of senior management time was spent exhausting all options available to us.

We share in your disappointment that a better outcome was not possible. These were exceptional circumstances and we do not expect any other recoveries to be near this level.

When also considering your repaid projects, of the 207 projects that have repaid, 194 of these have repaid the capital in full. If you would like to discuss your account or investments in more detail please do get in touch with us directly.

Kind regards,
The CrowdProperty Team

Rated 1 out of 5 stars

i agree with all the negative reviews i…

i agree with all the negative reviews i have lost thousands of pounds since i started investing in 2019. the last three years in particular have resulted in capital losses far in excess of any interest earned - here is an example for this year
capital repaid £4,825.84
interest paid £418.33
Capital loss £944.24
i have not a lot more of these i could add but this should highlight why the risks are not worth the outcome
put your money elsewhere

updated 29 07 2026
this is 2026-2027 tax year
Capital Loss £1,795.14
Interest paid
£105.45
£1,635.52 loss so far this year

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Poor due diligence by Crowd Property

When dealing with finance and investments one is aware that funds are at risk and that we must accept. However I'm extremely disappointed with the Crowdproperty team and the level of research and viability checks of certain projects. The number of projects I have invested in which failed shows how poor the checks prior to loans were. I'm now left with very little and hope people use a more professional platform that conducts better due diligence.

1 July 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Thank you for sharing your feedback. We are sorry to hear that your experience has not met expectations.

We understand how frustrating delayed repayments and investment losses can be, particularly when projects extend beyond their original terms.

We take all feedback seriously and continue to review and strengthen our processes, oversight, and communication with investors.

Thank you again for your feedback.

Rated 1 out of 5 stars

Warning: I have lost a lot of my capital on Crowdproperty!

I have lost a substantial amount of my capital on CrowdProperty.

Every single one of the loans I made through their platform is now in default and significantly overdue, most by years.

What seemed like a promising property lending platform - I was a sucker for Crowdproperty's marketing! - has turned into a horror story for investors like me.

CrowdProperty's former and current CEO and Managers have lowered their lending criteria to grow the business rapidly and be able to hype that up the large number of loans they launch through their Public Relations initiatives. It means they have funded more speculative and higher-risk property developments to borrowers who are former bankruptees or had businesses go into administration or liquidation etc., developments and borrowers that have been rejected by more reputable and sensible lenders.

This carefree attitude from CrowdProperty's Managers has resulted in widespread failures across the loan book.

Independent analyses and investor reports indicate a significant portion of the outstanding loans being in default, with many investors seeing over 60-90% of their personal portfolios in default or overdue.
In my case, 100% of my investments are overdue, with many loans I loaned funds to in 2018, 2019 and 2020 still not having paid back. Updates from the platform are particularly vague, brief, infrequent and often amount to "no updates" or generic narratives without clear timelines, expected recoveries, or financial details.

Communication has been woefully inadequate, leaving investors in the dark about recovery actions, LPA receiverships, property sales, or potential shortfalls.

When defaults happen, as is the norm not the exception, recovery processes drag on endlessly.
Some loans have taken 6+ years to partially resolve, often with no interest paid and only a fraction of capital returned.

I and many others have suffered actual capital losses - partial write-offs where property sales didn't cover the full loan plus accrued interest. On many loans I've got nothing back. On one of my loans, Crowdproperty only gave me 4% of my capital back and no interest. Examples from other investors include recovering only £1,500 out of £7,000 or losing tens of thousands on larger sums.

The platform's transparency has deteriorated as problems mounted: performance statistics have been quietly removed from their website to hide the appalling results because Crowdproperty know that nobody would invest with them if they knew most loans go into default and don't return full capital. The overall Trustpilot rating here sits at a dismal ~1.5-1.8 stars, dominated by mostly 1-star reviews echoing these exact issues: delayed repayments, poor service, and eroded capital.

I will never ever recover even half of my invested capital. All the money feels effectively lost at this point, tied up in illiquid, failing projects with no secondary market or exit.

This has been a costly lesson in the real risks of P2P property lending when underwriting standards slip.

I strongly advise others to avoid investing here until the platform finally begins to demonstrate concrete, substantial recoveries and improved practices.

Extreme caution is warranted: your capital is at serious risk.

8 June 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Thank you for taking the time to leave a review. Unfortunately having reviewed our records we are unable to identify any investors matching the name used here.
If you wish to provide us with some further information or get in touch with us directly, we would be happy to look into this further.
Kind regards,
The CrowdProperty Team

Rated 2 out of 5 stars

I should be getting my money back after…

I should be getting my money back after 4 years. It could have earned more interest during that time in a normal bank account.

23 June 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Thank you for sharing your feedback. We are sorry to hear that your experience has not met expectations.

Kind regards,
The CrowdProperty Team

Rated 1 out of 5 stars

AVOID - NOT TO BE TRUSTED!

AVOID - your money will be better invested in a 0% interest cheque account.

I invested £8k over 5 years ago and have so far received £1,500 in interest, with £1,200 of realised losses and a further £2.5k of investments overdue and in reality likely to be paid in part if I’m lucky!

Forecast return = 27.5% LOSS

8 June 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Hi Damian,
Thank you for your review.
Unfortunately, we have been unable to identify you based on the information provided.
If you have concerns regarding your account we would welcome the opportunity to discuss this with you, please get in touch with us directly at info@crowdproperty.com
Kind regards,
The CrowdProperty Team

Rated 2 out of 5 stars

Poor outcome to date

I invested £5,000 in the CP IFISA between Sep 21 and May 22 in projects the majority of which should have repaid in 2023.
Outcome to date (10 May 2026) is
• £4,546.96 paid back and, after losses, just
• £ 655.61 left sitting in a so called “active” portfolio. This is a complete misnomer as my money appears to be stuck in projects which have significantly exceeded planned timescales (by years) and will probably result in further losses.
Had I placed my money in an easy access cash ISA I think I’d now be looking at about of £5,700, all of which would be available on demand.
In my opinion the performance of my CP IFISA, while not being disastrous, has been poor.

10 May 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Hi beck, 

Many thanks for sharing your experience. 

We appreciate the delays can be frustrating, there is always significant work going on behind the scenes focusing on the best resolution of loans and we communicate material developments at the appropriate time.

If you’d like to discuss your experience further, please email info@crowdproperty.com and our team will be happy to help you.

Rated 1 out of 5 stars

Don't Invest - Realised Average Return 1.84%

Don't Invest - Realised Average Return 1.84%

I can get twice that rate in far safer Ford Money.

All investment was done by Crowd Property via "Auto Invest"

I invested with 5 others at the same time all had gains only with Crowd Property have I had losses so no rubbish about market conditions.

As far as "Auto Invest" goes Crowd Property should not Invest multiple times with the same developer so that risk is well spread rather than all eggs in one basket.

My Initial Investment March 2022 £5400

What follows is from CP Dashboard 30-Apr-2026

Capital Repaid £5510.27
Interest Earned £ 588.92
Capital Loss £ 318.18

Overall Performance £ 270.74

Realised Average Return 1.84%
Contracted Average Return 7.43%
Current Contract Rate 7.43%

Projects Repaid 73
Active Projects 16
Active Loan Parts 32

Total Lent £6955.00
Total Paid Back £5510.27
Total Interest Paid £ 588.92

Total Active Portfolio £1126.55
# # #

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with help &…

Very pleased with help & assistance-excellent

20 April 2026
CrowdProperty logo

Reply from CrowdProperty

Many thanks for taking the time to share your feedback, Tony.
Please do continue to get in touch if there is anything we can help with.

Rated 1 out of 5 stars

Beware.

When I first invested, this company appeared to offer strong prospects, with first charge security and projected returns of 10%+. However, in my experience, they expanded quickly and did not maintain adequate control over their loan book.

Some of my loans have remained unpaid for over 4 years past their due dates, resulting in partial recoveries and capital losses.

The company earns through borrower fees and interest margins rather than investor platform fees. My concern is that this may incentivise loan volume over risk control.

While all investing carries risk, their performance has left me questioning how effectively those risks are managed.

Their founder, Simon Zutshi, is well regarded in property circles. From my own interaction with him, I took away that success in this space often comes down to working the margins; useful in itself, but perhaps reflective of the broader approach.

He is no longer a director, but appears (from public records) to remain a significant shareholder. In my opinion, the business prioritises shareholder returns, and I do not feel investor outcomes have been sufficiently protected.

I raised concerns directly when performance issues became apparent, around the time their Trustpilot rating had initially fallen significantly. It now appears to be much lower, with many negative reviews.

Based on my experience, I have lost money and would urge others to fully understand the risks before investing.

10 April 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Thank you for sharing your feedback. We are sorry to hear that your experience has not met expectations.

We understand how frustrating delayed repayments and investment losses can be, particularly when projects extend beyond their original terms.

We take all feedback seriously and continue to review and strengthen our processes, oversight, and communication with investors.

Thank you again for your feedback.

Rated 1 out of 5 stars

I am writing this to warn other…

I am writing this to warn other potential investors of the severe capital losses I have experienced with CrowdProperty. My experience contradicts the platform’s marketing regarding the security of first-charge lending.

In 2020, I invested in a project that was scheduled for an 18-month term, with a projected exit in late 2021. Instead of the promised timeline, my capital was tied up for six years. When the "recovery" finally took place today, I received only 43% of my initial capital. There was no interest paid.

Crowdproperty deliberately choose to elongate the recovery of loans. It is part of their profit-making strategy. It is so they can charge massive fees, pretending they have had to spend considerable time to complete the loans, and that's what they have done again with this loan. It means investors lose very substantial amounts of their capital.

To wait six years only to lose more than half of the principal investment is an appalling outcome. This is not an isolated incident within my portfolio and it is pretty typical. Because of multiple failures of this nature, my "Realised Average Return" across the entire CrowdProperty platform has now collapased to -3.86%.

Yes, a minus figure.

Investors should be aware that the "first charge" security does not protect your capital effectively when projects fail. The due diligence and the subsequent recovery efforts have proven to be wholly inadequate in my case.

I have moved from being an investor to being a victim of systemic mismanagement and profiteering by Crowdproperty!

18 March 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Dear Anne,

Thank you for your feedback, and we are sorry to hear that you have encountered loss on your portfolio.

The Investments we offer are both high risk and place your capital at risk, which is made clear throughout our materials and risk warnings. Although we do take a first charge security over each project, this provides priority in a recovery — not a guarantee that the full loan amount will always be repaid.

A common question is why we don’t immediately enforce security when a project experiences delays. While this can feel like the safest option, enforcing too early — particularly on a part‑built site — typically results in a distressed sale, where the property sells for less than its potential value. Distressed sales also incur significant legal and administrative costs, which can reduce investor returns further. In many cases, acting too quickly can actually increase the loss rather than protect against it.

Our approach is to work closely with borrowers and only enforce security when it becomes the option most likely to deliver the best outcome for investors. Many projects that experience delays ultimately repay in full because they are given the time and support needed to reach a viable exit, whether through completion, refinance, or sale.

We carefully assess every situation to balance risk, maximise recovery prospects, and act in investors’ best interests. While some projects unfortunately do result in losses, others have delivered full repayment — including interest — precisely because we avoided premature enforcement.

If you’d like more information about how our processes work or the risks involved in development finance, our team is always here to help at info@crowdproperty.com.

Rated 1 out of 5 stars

Dont invest here

Another loan paid out today with a 57% loss over 5 years,every completed loan is a loss, keep your money away from this crowd of chancers

18 March 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Dear John,

Thank you for your review.

Whilst some loans have recently concluded with a loss position, most projects continue to complete successfully. Having looked at your portfolio of the 179 projects you have invested in, 168 have repaid in full.

As the investments we offer are deemed high risk, and place your capital at risk some degree of loss should be expected, and a diversified portfolio is recommended to minimise impact on overall performance.

The market has been challenging over recent years and this will have added additional pressure to projects which have encountered issues but, as a traditionally cyclical market, we are optimistic that conditions will improve.

If you’d like to discuss your situation further, please email info@crowdproperty.com and our team will be happy to help you.

Rated 1 out of 5 stars

Another project ending in negative returns

Another project finished, this time recovering 43% of original capital after 5 years. My return over a 6 year period on my portfolio is currently 1.03% and all remaining projects are in trouble so this will get worse. Do not invest in this platform, you have been warned, forget about 8-10% interest, you won't even get 75% of your original capital back.

18 March 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Dear Mark,

Thank you for your feedback. We’re very sorry to hear you've experienced losses and understand how disappointing this is.

The investments we offer are high risk, so a small number of loans not repaying in full should be expected. To avoid these having an undue impact on overall portfolio performance, it is important to diversify investments both within our platform, and more broadly.

If you’d like to discuss your situation further, please email info@crowdproperty.com and our team will be happy to help you.

Rated 1 out of 5 stars

Returns have gone massively downhill

I have had two diversified portfolios with Crowdproperty for five years.

It used to have four or five star reviews on Trustpilot. Look at them now. It is quite sad.

Contracted average return = approx 7.5%.
Realised average return on one account is 2.5%. The other account is -4.7%!

The website has been redesigned to show actual returns and losses and for this Crowdproperty should be congratulated as before it was extremely opaque.

Do not be fooled by assurances that loans are covered by first charge on projects and that even if the borrower defaults, you will get the proceeds of the sale of the project. I still cannot work out exactly how large losses are incurred with this cover (perhaps legal fees), but the fact is that you may well not get your capital back, let alone interest.

This is a high risk investment (something that I was fully aware of when I invested), but it remains a very poor one.

Do not put new money into this.

14 March 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Dear Mr Martin,

Thank you for your review.

All investments offered on our platform are secured by first charge on the project, however though this security can be enforced and the project sold, it cannot be guaranteed that this will result in a full return of capital and interest. These investments are high risk and place your capital at risk which has always been clearly displayed on our site.

The sector in which we operate has faced labour shortages and rising material costs both of which have added pressure to the build phase of projects, whilst slower property sales and a general tightening of credit have impacted the exit stage of loans. Though many loans still complete on time and provide the targeted returns, these macro effects will have impacted some loans, which will be reflected in portfolio performance.

If you’d like to discuss your specific situation further, please email info@crowdproperty.com and our team will be happy to help.

Rated 1 out of 5 stars

DO NOT GIVE ANY MONEY TO CROWDPROPERTY

So many losses.

5 years of investing and £1000s lost

Loans drag on for years then you get back just 4% of what you put in if you're lucky. Many more are years overdue and haven't repaid a single penny.

Stay well away.

I would have been better off just putting my money under my bed for 5 years...at least I'd still have all of it !!

12 March 2026
Unprompted review
CrowdProperty logo

Reply from CrowdProperty

Thank you for your review.

Our website has always clearly displayed warnings that the investments available are both high risk and illiquid and the choice to invest places your capital at risk.

The loan you have referenced presented a number of unique challenges with recovery, and a considerable amount of senior management time was spent exhausting all options available to us.

We share in your disappointment that a better outcome was not possible. These were exceptional circumstances and we do not expect any other recoveries to be at this level.

Thank you for sharing your concerns, if you would like to discuss this further please get in touch with us directly and we will be happy to help.

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