I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emm... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Josh was really really helpful helping me pick a fridge. Very knowledgeable and provided swift service to get the delivery out and just lovely, happy, friendly service which can be a scarcity these da... See more
Company replied
I called in to DID in Tullamore to purchase a laptop for my niece , I had no idea what to get but staff member Mandy was so helpful I had no problem making the right choice .A great shopping experie... See more
Company replied
Had a very positive experience with Conor in the Limerick branch on Sunday. He was very helpful and polite, answered all my questions and went through all the details of my purchase to make sure I und... See more
Company replied
Company details
- Appliance shop
- Computer & Accessories store
- Electronics store
- TV shop
- Vacuum Cleaner Shop
- Washing Machine & Dryer Shop
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Team Member Chris in Limerick
Team Member Chris in Limerick, Childers Road Store, was so helpful and generous with his time and expertise.
17 March 2026
Unprompted review
I wanted a tablet and it was out of…
I wanted a tablet and it was out of stock everywhere. Went to DID Tullamore to order it and get notified when it's back in stock and I was surprised to find one there in the store. So I went back home with my tablet and Mandy was a geat help.
22 August 2026
Unprompted review
I want to thank Chris and team in…
I want to thank Chris and team in Limerick for the exceptional efforts they went to on Saturday to ensure delivery of our appliance. Our circumstances were not the norm but the ream went the extra mile, so to speak.
And a special word fir the cheerful delivery driver.
22 August 2026
Unprompted review
Slow delivery but helpful staff…
Online order took slightly longer than expected however staff in the Clearwater branch chased up the order & kept me informed of the expected delivery date. Very helpful staff.
22 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Service was great
Service was great. Delivered on time and very efficient installation.
22 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a great experience with our service, delivery, and installation.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Thanks
DID Electrical
The two delivery guys were absolutely…
The two delivery guys were absolutely lovely and very helpful.
19 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience with our delivery team.
Thank you for choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
No grill tray handle.
Order and delivery service were perfect, very good communication all 'round.
However, my new cooker came without a handle for the grill tray.
Not sure how to proceed with this important issue, very difficult to grill a rasher and a sausage without a handle.
22 August 2026
Very friendly staff and very efficient…
Very friendly staff and very efficient brilliant customer service.
22 August 2026
Reply from DID Electrical
Hi Brendan
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our friendly and efficient customer service.
Thanks
DID Electrical
Amazing experience
Amazing experience will be back for waseem and ahmad. Great members of staff.
23 August 2026
Unprompted review
Reply from DID Electrical
Hi Ann,
We're delighted to hear you had such an amazing experience with our team. We appreciate your positive feedback and look forward to your next visit.
Thanks
DID Electrical
Reply from DID Electrical
Hi Aukse
Thank you for your wonderful feedback! We are so pleased to hear that our staff were friendly and helpful, and that you found exactly what you needed. We appreciate you taking the time to share your positive experience.
Thanks
DID Electrical
Nice friendly staff
Lovely friendly staff, especially Mandy. She was very helpful.
17 August 2026
Unprompted review
Reply from DID Electrical
Hi shaunna,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience and received great assistance from our team member. We appreciate your kind words.
Thanks
DID Electrical
My experience with DID shop is very…
My experience with DID shop is very positive. Everything went great. Start with order, continuing with fast dispatch and delivery. Last but not least, I got my order perfectly packed and for the best price on the market. I am very satisfied. If I need something to buy, I'll definitely shop with them in the future. Thank you very much DID.
5 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that everything went great with your order, from dispatch and delivery to the perfect packing and price.
Thank you for choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
Oisín was very helpful and bubbly
Oisín was very helpful and bubbly! Store was very clean
23 August 2026
Unprompted review
Reply from DID Electrical
Hi Will,
We're delighted to hear you had such a positive experience with us! It's wonderful to know our team member was helpful and that you found our store clean. Thank you for your feedback.
Thanks
DID Electrical
Helpful
Mandy in the Tullamore store was very helpful and informative.
22 August 2026
Unprompted review
Reply from DID Electrical
Hi There
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience and received great assistance from our team member in the Tullamore store. We appreciate your kind words.
Thanks
DID Electrical
Excellent service and appliance delivery
21 August 2026
Reply from DID Electrical
Hi there,
We're delighted to hear that you received excellent service and that your appliance delivery was smooth. We appreciate your feedback.
Thanks
DID Electrical
Great service by Caitlín from call to…
Great service by Caitlín from call to visiting the Tallaght shop and helpful with everything - I’ll come back again & happy to recommend to others
22 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience with our team member and found their assistance helpful.
Thank you for choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
I rang in the morning about a compact BBQ and fantastically they held the last one for me …
I rang in the morning about a compact BBQ grill and cooler bag all in one. It's prefect for camping which I do. The person on the phone said they had one left and they said that they would put it away for me. When I got there they actually knew it was me down for the BBQ. The lady who served me at the counter couldn't have been more lovely. Friendly, polite and able to just have a chat in general. Made me feel very comfortable. I'd definitely recommend this DID electrical. Although I'm living in the city and actually will drive down to this shop again. The service was 100%. Ann who served me is a brilliant person to deal with. The other lad who knew it was me looking for the BBQ was also excellent. I didn't get his name.
17 August 2026
Unprompted review
Reply from DID Electrical
Hi Derek
We're delighted to hear about your excellent experience with our team. It's wonderful to know that our efforts to provide helpful and friendly service are appreciated. We truly value your kind words and look forward to welcoming you back.
Thanks
DID Electrical
Mandy in Tullamore store was very…
Mandy in Tullamore store was very helpful
22 August 2026
Unprompted review
Reply from DID Electrical
Hi John,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team in the Tullamore store. We appreciate your kind words.
Thanks
DID Electrical
A big shout out to Liam in Bray
A big shout out to Liam in Bray, great customer service. He was very helpful.
22 August 2026
Unprompted review
Reply from DID Electrical
Hi Veronica
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience with our team. We truly appreciate your kind words.
Thanks
DID Electrical
Caitlin was a great help
Caitlin was a great help, she explained everything about the dryer and blender, offered warranty and suggested alternatives to consider. Happy overall with the purchase
22 August 2026
Unprompted review
Reply from DID Electrical
Hi Ivan,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team member's helpfulness and product knowledge. We appreciate you choosing us for your purchase.
Thanks
DID Electrical
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