Great customer service. Staff steffy, manager on duty Andy and the whole team were extremely helpful. Great price, and very clever way of setting techniques by connecting things like, cctv to TV to... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Alex was very friendly and had great knowledge of all the brands.Couldn’t recommend ALEC and Johnny enough they were super efficient got the job done no mess.Were very friendly and a pleasant guys !Great service.
Alec and Johnny delivered my washing machine yesterday morning.
They called to advise me of exact time 10 minutes before they were due to arrive and provided excellent care and attention while installing the appliance.
The installation was a little tricky and involved emptying a press a removing a back board but they did all of this without a word of complaint.
They also provided some tips on how to ensure longevity of the machine and they waited while they ran a test wash to ensure everything was perfect.
They were so courteous and kind during the entire process and answered any questions that I had.
I could not recommend these guys highly enough. It is great to see people take pride and responsibility for their work.
I'm still waiting since July 6th after I sent another review here on July 20th I was promised prompt action 😏 if only companies realised how much bad press they will get from this treatment i bought all my electrical appliances there and constantly recommended them now I tell everyone to avoid them
Conor was a delight to deal with in Limerick, made everything so clear and easy and super quick.
Very helpful and polite.
The staff the second i walk into the shop staff member Caitlin asked me am I ok if you need help im here to help not a bit pushy I ask for help for earbuds she dropped what she was doing and assisted me my experience was more than a 5*
The Customer service and the staff always helpful . For last 6 years I’m a customer for DID electrical .
All staff in store were very friendly and helpful today, though Gareth helped me find a particular product I was looking for and located it in another branch nearby for me to collect.

Reply from DID Electrical
Staff were very welcoming and helpful in finding the product we were looking for. They also suggested alternatives that were less expensive, but still met our needs

Reply from DID Electrical
We attended the store to find an adapter from North America to Europe. Steven was to quick to assist us. He then prided information on the hair dryers. Excellent service. Will definitely stop by next trip to Bray

Reply from DID Electrical
I visited during this last heatwave when my mother's fridge broke. She is 91 and has dementia so it was imperative that we get a new fridge as fast as possible for her, and the live-in carer.
Eamonn listened and understood both what we needed and the budget/time limitations we had. A new fridge was chosen, delivered and installed a couple of days later.
Really lovely people, so easy to deal with, very very helpful and super reliable too. Can't recommend them enough. Thanks Eamonn!!

Reply from DID Electrical
Brendan in Tullamore was very helpful in finding the dishwasher we wanted. He arranged for one to be delivered from another branch and sorted home delivery/installation too. He offered sound advice on a stick vacuum too so we bought it even though we didn’t go to the store with this intention. Great service from Brendan

Reply from DID Electrical
SO26-1337430 - I dealt with Gareth day just coming in to receive my product. Gareth was friendly and quick receiving my product very efficient and a lovely chap

Reply from DID Electrical
Daniello and Liz in the Artane store in Dublin were so helpful and super to deal with. Their help and advice was greatly appreciated!

Reply from DID Electrical
Great shop, easy to navigate, lots of different options for what I was looking for. Staff member Mandy was very helpful giving great advice.

Reply from DID Electrical
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