I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emm... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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I rang in the morning about a compact BBQ grill and cooler bag all in one. It's prefect for camping which I do. The person on the phone said they had one left and they said that they would put it away for me. When I got there they actually knew it was me down for the BBQ. The lady who served me at the counter couldn't have been more lovely. Friendly, polite and able to just have a chat in general. Made me feel very comfortable. I'd definitely recommend this DID electrical. Although I'm living in the city and actually will drive down to this shop again. The service was 100%. Ann who served me is a brilliant person to deal with. The other lad who knew it was me looking for the BBQ was also excellent. I didn't get his name.
Mandy in Tullamore store was very helpful
A big shout out to Liam in Bray, great customer service. He was very helpful.
Caitlin was a great help, she explained everything about the dryer and blender, offered warranty and suggested alternatives to consider. Happy overall with the purchase
Thanks to Ann and Colm for great customer service in the Bandon store. We recently purchased a hoover and recieved great support
I had a wonderful experience at DID Electrical in Tullamore. I went in looking for vacuum fresheners, and Mandy was absolute perfection! She was extremely polite, helpful, and went out of her way to order them for me from another store. Excellent service and fantastic staff. Thank you, Mandy! Highly recommended!
Humm.ie guide us correctly and help us in our all doubts
Very easy to purchase on line. I picked up my TV from my local store. The two staff members on the tills were very friendly and I was greeted with a hello and a smile. 😀. My purchase was located and brought to my car in minutes.
A hassle free experience from start to finish.
I’m still waiting on my delivery it was ordered on the 13th and it’s now the 20th August still hasn’t arrived,I emailed twice and was told 2-3 days . I really don’t understand why it takes so long
We bought a printer for college work and the sales person Reinard was most helpful. He explained how to set it up and have it connected to our phone or to the laptop since we have internet in the house.
we were very happy with the service and would go back again for other items.
He also told us where to get cartridges for our printer if we were not near to a DID store.
Visited DID in Bandon today and met Ann.She was such a lovely lady to deal with. This would definitely encourage me to go back there.She was so helpful in every way.
Marian Cullinane
Went to the Bandon store today to buy a new robot vac .The staff in there are so helpful. I met a lovely lady working in there called Linda and she was so helpful and kind with a lovely outgoing personality, didn't rush me ,explained everything in detail and made it just a lovely shopping experience. I would definitely recommend this store and the staff working in there .
Went to buy a tv today and was dealt with by Danillo. A lovely guy and excellent service. Left really satisfied.
We came back the following day to but a small electrical item, that we could easily have bought online. However because of Danillo's amazing customer service we returned to the shop in Artane.
5* rating
Bought a washing machine and dryer for my mum’s new apartment. Shane was extremely helpful and knowledgeable and we were done and dusted in record time. Great service, thank you.
Excellent work by Caitlin
Called to say I would be there shortly and the product was at the desk
Linda was very helpful - perhaps even a little too helpful - but really nice to deal with. Bandon Store.
Great staff in the store who were very helpful. Stuart, the installer, was quick, clean and efficient and whole process was managed very well.
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