Had a great experience from start to finish. Called in just for a quote and purchased multiple appliances, because of the competitive pricing. They were delivered & installed within the week. Friendly... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Denys was very helpful and knowledgeable when purchasing a TV. Top class service.
Great people and service.I was never let down. Great West Cork People.
Quick response to my delivery date and the 2 men who delivered it were so helpful
I dealt with Denil in Swords… helpful knowledgeable and very polite
Lovely chap at the cash register too, friendly and fun!
Denil carried my purchase to my car also for which I was delighted , he even got me to check that I would be able to lift the box out
Very happy customer
Sue
Great buying experience! Found the TV I wanted at the most reasonable price, easy check-out and prompt delivery exactly when promised.
Well done.

Reply from DID Electrical
Denil the shop assistant was so helpful and friendly. He answered any questions we had about the tall fridge that we were looking to buy. I had been in a different DID branch the day before but Denil made our shopping experience so much better. 10/10

Reply from DID Electrical
SVisited the Tullamore store on Wed 26th to "only" look at hoovers, was immediately greeted by Mandy who was so helpful and gave great advice on the pros and cons on various brands available. Within 10 mins I left the store with a new Shark hoover.

Reply from DID Electrical
I had a wonderful experience with DID Electrical in Limerick. From my initial phone call to enquire whether the product I needed was in stock, right through to the moment I walked out the door with my purchase under my arm, the entire experience was absolutely delightful—thanks to Georgiana.
This young lady is incredibly knowledgeable, helpful, and friendly. She made the whole process so easy and enjoyable. Her excellent customer service has certainly made DID Electrical my first and only stop for future purchases of electronics and appliances.
A 5-star-plus experience! Highly recommended.

Reply from DID Electrical
Very good customer service, staff member answered any questions and we left with what we were looking for, best prices around!

Reply from DID Electrical
Caitlin in tallaght DID was Very helpful and attentive.

Reply from DID Electrical
Nicole was very helpful and knew all the information. I would recommend.

Reply from DID Electrical
AAA+++ highest score … best deal was done by Deva.. highly recommend… super man -super salesman 😇🙏💪💪💪🥳🥳🥳❤️

Reply from DID Electrical
We ordered a washing machine and dryer set worth €1,199 on August 20, 2026. The initial delivery arrived on August 25, but upon unpacking, we noticed that the washing machine was visibly dented at the back.
My wife went to the store the following day to complain, and we were promised a replacement delivery for August 27. The delivery arrived today, but to our absolute shock, the second washing machine was also dented and damaged in almost the exact same spot.
In the end, the delivery team took both the washing machine and the dryer back, claiming new ones would only be delivered next Tuesday. This is completely unacceptable. Due to sheer carelessness and a total lack of basic quality control, we are left without essential home appliances for nearly a week after paying a substantial amount of money. Delivering damaged items twice in a row is utterly unprofessional.

Reply from DID Electrical
Colm served me and he was excellent, complete attention to what I needed without interruption. I would recommend DID 100% and speak with Colm he will look after the customer with full attention.
Well done 👏

Reply from DID Electrical
We ordered a microwave on Friday and its been a week and we still havent received the order.
When we called customer care they said its with DPD and DPD says its with DID electrical. Could you please look into this on urgent basis

Reply from DID Electrical

Reply from DID Electrical
Mandy was a super sales rep
Went to but extractor fan and left with cctv cameras as well

Reply from DID Electrical
Friendly reception on arrival to the store and we were assisted to receive all the information we needed to make the decision of our purchase promptly and with ease. Overall a positive retail experience and Elaine provided excellent customer service on the day.

Reply from DID Electrical
Swift, fast delivery. The hoover is light, great suction however battery doesn't last that long, especially when its on the max setting, thats just the downside otherwise happy with purchase.

Reply from DID Electrical
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