The Abingdon Team put us the sleep match machine and then took the time to explain our options and letting us try as many bed options as we wanted. We found this very professional and really customer... See more
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Love our new mattress, got it during the sale offer which made it affordable for us. And we loved the delivery team (Cole & Sam), very helpful and courteous. But when we visited the Dreams Abingdon... See more
Company replied
Excellent service when looking to buy a new bed and mattress. John was extremely helpful and explained differences in various of both which I looked at. Arranged quick delivery and I am very happy wi... See more
We needed two mattresses nd chose Dreams s we had previously dealt with them. The mattress selection machine was introduced. It advised Medium grade which is the same as our current mattresses... See more
Company details
- #42 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #79 of 229 best companies in Bedroom furniture shop
- #29 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Fairacres Retail Park, OX14 1BS, Abingdon, United Kingdom
- 01235 611536
4.7
Excellent
168 reviews
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knowlegable and polite delivery team
1 August 2024
Fantastic customer service
Fantastic customer service (from shop staff to delivery staff) and so far very happy with the mattress
20 July 2024
The staff were helpful,kind and able to…
The staff were helpful,kind and able to answer all my questions.
The delivery crew were considerate and polite and made sure I knew how to fit the wheels on the bed.
6 July 2024
It was great.
29 June 2024
Good customer care
Good customer care
A very pleasant experience
Helpful and knowledgeable
21 June 2024
10/10
Super customer service
Beautiful product (3seater Sloane sofa)
Excellent communication
21 June 2024
Friendly assistance in the shop but the…
Friendly assistance in the shop but the delivery driver & Lewis who put the bed together worked very hard, they were polite & professional.
25 May 2024
What a lovely store
What a lovely store! (Abingdon Oxon) Clean and bright, lots of information given on individual beds. The member of staff that looked after us (John) was lovely. Professional, knowledgable, friendly and did not pressure us into a sale. He took his time to listen to our needs and answered all our questions and concerns.
24 May 2024
Unprompted review
No pressure sale
Straight forward help in choosing the correct mattress for my needs. No pressure to buy a more expensive model.
27 April 2024
Everything about it was great.
21 April 2024
Very helpful staff was happy with my…
Very helpful staff was happy with my purchase
14 April 2024
Unprompted review
BED BUYING
BED BUYING
Whole process went very smoothly.
Delivery men were polite and wore overshoes.
Explained how to care for beds eg. turning mattress etc.
6 April 2024
A great experience at Dreams
We recently bought a new bed and mattress from Dreams. From going to Dreams and finding our perfect mattres, bed and headboard - it has been a really wonderful experience. We have had our bed for two weeks and it’s the most comfortable matters I’ve slept on
2 March 2024
GREAT SERVICE
Very helpful service in shop with choosing our new bed. And also good delivery and installation.
Everyone was very helpful!
17 February 2024
Helpful staff
Helpful staff in the shop, very good communications about the delivery and friendly and efficient delivery staff.
16 February 2024
I ma enjoying my purchase from dream…
I ma enjoying my purchase from dream and I have never regretted making that choice. The staffs were wonderful and helpful during the purchase and delivery.
13 February 2024
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