Dreams - Clydebank Reviews 

174
TrustScore 5 out of 5

4.8

Unit 8 Clyde Retail Park, G81 2XA Clydebank, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bought a new bed from Dreams it is really well made and I am so happy with it I now have a comfortable good nights sleep. The customer services e was great right from buying where the staff knew every... See more

Rated 5 out of 5 stars

Great customer service. The item then arrived smoothly and as scheduled and my son is now having a really great sleep on his new purchase. Would highly recommend Dreams for dreaming. Thanks again a... See more

Rated 4 out of 5 stars

The assistant was very helpful,and we choose a mattress which was delivered on time by driver,he said to leave mattress for two hours before making up which I did .Husband and myself never slept all n... See more

Rated 5 out of 5 stars

This is the third time we have used Dreams Clydebank and the people in the store couldn't be more helpful. Choosing a bed is tricky and the staff know how to be helpful without interfering! The who... See more


Company details

  1. #42 of 116 best companies in Bed shop
  2. #30 of 87 best companies in Bedding Shop
  3. #79 of 229 best companies in Bedroom furniture shop
  4. #29 of 87 best companies in Mattress Shop

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 8 Clyde Retail Park, G81 2XA, Clydebank, United Kingdom

  • 01419 528709

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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4.8

All reviews

(174)

13,450 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Got there

Wrong head board was ordered because they had similar names, understandable. Took a while to get it swapped but all got sorted out.

15 June 2025
Dreams - Clydebank logo

Reply from Dreams - Clydebank

Good afternoon Mr Selkirk,

Thank you for taking the time to leave a review, we truly appreciate your feedback.

I did try to call you to discuss but was unable to reach you, so I’ve followed up with an email.

I look forward to hearing from you and hope we can resolve this promptly.

Many thanks
Hassan

Rated 3 out of 5 stars

Very punctual on delivery helpful to…

Very punctual on delivery helpful to remove. Old bed

1 June 2025
Dreams - Clydebank logo

Reply from Dreams - Clydebank

Good afternoon Andrew,

Thank you for taking the time to leave us your review.

I am glad to hear that you found the delivery crew to be punctual and helpful.

I have sent you an email. Should you require any further assistance, please do not hesitate to contact me directly.

Many thanks,

Kishan

Rated 5 out of 5 stars

Excellent experience.

Visited Dreams shop in Clydebank. Staff were very helpful, and we were able to use the “electronic bed” to find our ideal mattress. All went well with ordering snd delivery, and we’re delighted with our new bed.

18 May 2025
Rated 5 out of 5 stars

Ur mattressis a dream

The staff were really nice and very helpful my mattress is great iv never slept so well . I have fibromyalgia which was killing me in my old mattress due to this I spent a lot of time in my bed which didn't help but I can get up in the morning refreshed n pain-free . Thank u to the staff and thank u to dreams .

8 March 2025
Rated 5 out of 5 stars

Excellent

Would recommend Dreams we are very pleased with our mattress from sales to delivery everything was great

6 March 2025
Rated 5 out of 5 stars

Great staff …

Great staff at the Drumchapel Dreams shop. Very helpful, respectful and friendly.. tried their best to accommodate me and helped me choose the best beds . Thank you

21 February 2025
Rated 5 out of 5 stars

Excellent service in shop

I went to Dreams Clydebank on 20th January in the morning got very helpful chap,I could not make up my mind,went back on 22nd 0rdered bed. On 4th February my bed was delivered two chaps brought in boxes,asked where I wanted them put a friend was fitting for me.My bed is super I had a sore back and now it is much better,service was excellent.

20 January 2025

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