Customer Services was excellent on entering the store and being greeted by Jason and Rachacn. Being shown various mattresses. Delivery by Albert and Martin was without challenges. I was called ahead... See more
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The staff who helped me was, polite, very helpful and very knowledgeable about the bed I was buying.
Review: The Most Comfortable Bed Ever! I recently purchased the Therapur 1000 bed, and I can confidently say it’s the most comfortable bed I’ve ever slept on. From the moment I lay down, I coul... See more
Salesperson was not pushy and overbearing. I was given time to try out various types of mattresses. A pillow was offered. I was also offered a computer analysis of my sleeping positions, which was int... See more
Company details
- #21 of 118 best companies in Bed shop
- #7 of 85 best companies in Bedding Shop
- #39 of 222 best companies in Bedroom furniture shop
- #13 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Arena Shopping Park, N4 1ED, Haringey, United Kingdom
- 02088 009638
4.7
Excellent
132 reviews
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Very comfortable and delightful
The bed is so comfortable and has made me very happy 😊 my sleeps are better too.
13 September 2025
As I said before all very helpful and…
As I said before all very helpful and efficient staff in store and 2 lovely men who delivered and assembled the bed and took old one away. Very clean and efficient and new bed lovely and comfortable.
29 August 2025
Fast and Reliable
Fast and Reliable
This is my first time using Dreams and its been great, my order arrived on time and early will be definitely buying from dreams again!
19 August 2025
Unprompted review
Great customer wasnosy cosy mattress very patient and…
Great customer was very patient and kind ,spend time to explain what questions ask
7 August 2025
Unprompted review
The staff members were really helpful! The Dream Team …
The staff members were really helpful friendly and attentive .
3 August 2025
impeccable service
customer service in the store was exceptional. highly recommend for all your bed needs.
3 August 2025
Unprompted review
Helpful staff in store and delivery on…
Helpful staff in store and delivery on time with a smile.
26 July 2025
Great service,very happy with new…
Great service,very happy with new mattress perfectly comfortable
20 July 2025
Great experince
The customer service was great, 5 stsr all the way. Plus the delivery guys also great service, i would recomend your company to my family and friends
31 May 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Headboard timber was damaged,i am not…
Headboard timber was damaged,i am not happy the products you supplied to me,
12 April 2025
Reply from Dreams - Haringey
Good afternoon Ahsen,
Thank you for taking the time to leave us your review.
I am sorry to hear that the headboard is damaged and that you are unhappy with the products that were delivered to you.
I tried to call you to discuss this matter in more detail but as I could not reach you, I have sent you an email and I do hope to hear from you soon.
Many thanks,
Kishan
The bed is absolutely cosy soft to…
The bed is absolutely cosy soft to sleep in good firmness and just lovely..
11 April 2025
Very helpful both a are in uniform very…appeased customer
Very helpful both a are in uniform very polite
30 March 2025
New mattress and bed frame
Excellent service from start to finish. Would thoroughly recommend.
21 March 2025
Everything went smoothly from the…
Everything went smoothly from the purchase to the delivery day and time.
Thank you guys.
Great job.
27 February 2025
Therapur 1000
Review: The Most Comfortable Bed Ever!
I recently purchased the Therapur 1000 bed, and I can confidently say it’s the most comfortable bed I’ve ever slept on. From the moment I lay down, I could feel the perfect balance of softness and support. The mattress contours to my body while still providing enough firmness to keep my spine aligned, which has significantly improved my sleep quality.
The materials feel premium and breathable, preventing overheating during the night. Whether I’m sleeping on my back, side, or stomach, it adapts seamlessly. Plus, the motion isolation is fantastic—no more waking up when my partner moves!
If you’re looking for a bed that offers luxurious comfort and excellent support, I highly recommend the Dreams Therapur 1000. It’s truly a game-changer for a restful night’s sleep!
23 February 2025
Great service
Great service! Found exactly what we were looking for! Even got to test the beds with amazing pillows that we might now buy as well. Loving our new mattress. Has made my back pain better and sleeping like a baby!
19 February 2025
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