Dreams Reviews 

Liana from Dundee store was wonderfully helpful. She was polite and very informative. She helped us choose the right bed we were looking for :)

Absolutely lovely staff Jenni in particular. Helped me find a bed and mattresses that would sute me and the size of space available. Also the sleepmatch was very helpful.

Timi in the Portsmouth branch was super helpful and knowledgeable! Thankyou so much for taking the time to go through which bed was suitable for us!

We cannot wait to sleep on our new king size mattress!

Sales assistant Sathi from staples corner branch was very helpful. Gave good advice and helped me choose the correct mattress for me. The sleep match was very good for showing which mattress was suitable.

Lieana from Dundee store was amazing. Helped us go through what mattress we like on top to the bed frame and also understood where w came from with what we didn’t like. Appreciated her professional insight and kindness made this an easy choice for us

5* PERFECT service

After a terrible experience elsewhere we had to purchase another mattress and Dreams provided

Not only was there a great offer on but the mattress quality was incredible and the customer service 10/10

Easy to order online, constant contact re delivery, a text and call on the day of delivery and very polite helpful delivery drivers.

Can't fault them at all and will definitely use in future

We got help very quickly, taken round a range of appropriate beds and found the perfect one.

Excellent customer service. Absolutely brilliant service by Robert and Nikki.

Pauline and her colleagues at the Guildford store were very patient and understanding with my elderly father in law and made choosing the right mattress for him a pleasant experience.

Ian was fabulous and very knowledgeable. Couldn’t rate him
Highly enough.

Called into Newport Isle of Wight Store this morning. Arrived early as didn’t know store only opened at 10 but luckily it had opened early - we were off to a good start. Jennifer quickly offered help to work out the best mattress for our needs with their sleepmatch scanner.
Very helpful but not pushy or intrusive. Jennifer gave recommendations, showed us options and then left us to choose the mattress we felt would suit us in our own time. Ended up with a mattress at a great price, quick delivery time and our old one being taken away. Happy to recommend the Dreams Isle of Wight store and Jennifer.

Harry at the Staines branch welcomed us in and asked us what we were looking for
He answered all our questions Politely and professionally. We walked out of the shop pleased that it was only a three week deliveries time. Will definitely go back to dreams.

We bought a divan base.
Lovely welcome from Robyn when we arrived. She was very friendly and knowledgeable about the products.
We were offered drinks as we went through the purchasing process. Pillows and mattress was discussed but not needed.
We don’t have to wait long for delivery which is great.

I would recommend Dreams at Elk Mill. Thanks Robyn for sorting us out!

The service provided by Georgia (store manager) at Broadstairs was a really great customer experience. Georgia showed us the type of mattress that we wanted, but also showed us a second mattress, which was the same firmness, but slightly elevated with a 2 inch foam topper, which we purchased. Georgia made the whole experience uncomplicated and easy. We have bought beds before where the sales person has showed us so many mattresses that you lose sight of which one you actually preferred and you come out of the shop with something that is not what was your initial requirement! The whole experience was easy and pleasurable and we walked out of that shop happy and confident that the mattress we bought was the correct one for us. Thank you Georgia. I would also like to add that Georgia knows everything about the mattresses that her shop sells ☺️ Their pillows are amazing too 👍

Such an easy seamless experience, everything was explained well, we purchased a mattress, frame, blanket box, mattress topper, pillow, duvet, everything you could need for the perfect sleep! Simon and James were really really really helpful! Will be back! Thank you

Had a great experience at Dreams on Clifton Moor and wanted to give a special mention to Sam. He was extremely professional, friendly and really knowledgeable about the different beds and mattresses available after using sleep match.

He took the time to understand exactly what we were looking for, explained all the options clearly and made the whole process easy without ever making us feel pressured. His knowledge really helped us feel confident that we were making the right choice.

Brilliant customer service from start to finish. Sam is a real credit to the Dreams team at Clifton Moor, highly recommend!

Andrea, excellent customer service, helpful and we chose the perfect mattress. Thank you.

Really friendly and helpful.

Mohammed from the Colindale store was fantastic in helping me pick the right mattress for us. It took a while but we got there in the end! Very helpful, knowledgable team, and warmly welcomed when we walked in and explained every option very well.