Banner for DriveTime Car Sales - Woodbridge

DriveTime Car Sales - Woodbridge Reviews 

29
TrustScore 4 out of 5

3.8

14902 Richmond Hwy, 22191 Woodbridge, VA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience @ DriveTime in Woodbridge , VA on 08/15/2024, was PHENOMENAL⭐️⭐️⭐️⭐️⭐️ . The customer services was very professional👍🏽 knowledgeable 👍🏽 and pleasant from their employees�... See more

Rated 1 out of 5 stars

so many issues with my car within a year of purchase and within warranty everytime I call there's nothing they can do. they sold me a truck with two different tire sizes and it had rust that was paint... See more

Company replied

Rated 5 out of 5 stars

I truly appreciate all the hard work that was put in to making me a new truck owner at the Woodbridge Drive Time location. They were able to get me in and out with my new truck in no time and I would... See more

Rated 5 out of 5 stars

I had a Great buying experience. I applied online and was accepted. The next day, I had a few questions Brian answered all of them. Brian was very informative with the next steps to the process and I... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Woodbridge

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 14902 Richmond Hwy, 22191, Woodbridge, VA, United States

  • 17039872070
Promotion box for DriveTime Car Sales - Woodbridge

Discover DriveTime

Shop every car with your personalized terms!

3.8

Great

TrustScore 4 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(29)

3,553 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I truly appreciate all the hard work…

I truly appreciate all the hard work that was put in to making me a new truck owner at the Woodbridge Drive Time location. They were able to get me in and out with my new truck in no time and I would recommend this company to anyone who is trying to get a vehicle with no hassle. Thank you very much I truly appreciate it. Terence Davis

20 January 2024
Rated 2 out of 5 stars

They sold me a lemon

The odometer reads 56116 and the car is now stalling out. Check engine light is now on and this would be the 3rd time in (3) weeks

18 July 2023
Unprompted review
DriveTime Car Sales - Woodbridge logo

Reply from DriveTime Car Sales - Woodbridge

Thank you for leaving your review, Yolanda. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 3 out of 5 stars

Would not do that again…

The company was very helpful when selling me the car. They didn't provide me the car fax which showed the car was in an accident, which I asked and never received an answer. I'm owed a refund of a certain amount and I'm still waiting on those funds.

30 December 2022
DriveTime Car Sales - Woodbridge logo

Reply from DriveTime Car Sales - Woodbridge

Hello Keith,

Thank you for sharing your feedback. We apologize if you feel misled in any way regarding the vehicle history of your vehicle.

We want to assure our customers that we try to maintain a sense of transparency by providing each customer with an Experian AutoCheck History Report at the time of sale. This report provides a history of the vehicle’s use such as any prior accident records, rental or government use, registration in a storm area, or involvement in a theft. If any of these items were applicable, they would be notated in the vehicle information section of the Experian Auto Check History Report.

In regards to your refund, I would encourage you to reach out to us directly so we can provide an update.

That said, should you wish to discuss your review further or have any questions, please contact our Customer Relations team at (888) 290-0148.

Respectfully,

DriveTime Customer Relations

Rated 5 out of 5 stars

Joel and Chris were extremely helpful

Joel and Chris were extremely helpful. Joel did everything he could to get me in a car that day. We raced to VA to pick up the car available for me and Chris wasted no time and had the car ready go. Made the paperwork process quick and painless

16 June 2022
Rated 5 out of 5 stars

I literally love Drive Time

I literally love Drive Time! They got me into a vehicle that I really like after searching multiple dealerships! Also they were very patient with me in the process. I will definitely purchase again from here.

8 June 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look