Helpful and efficient service. Rang before coming, came when they said they would. Courtesy call from office also on the morning to say the cost and procedure. Person who came was efficient and got th... See more
Company replied
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Very fast response Inspected the problem offered advise and assistance Most importantly though How refreshing a company that actually picks up the phone when you call 🙌🏼 Exactly what yo... See more
Company replied
Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more
Company replied
The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom
- 01254 367330
4.7
Excellent
546 reviews
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Very knowledgeable
Very knowledgeable, rang before to let me know time. Explained everything thoroughly. Unfortunately couldn’t fix there and then but is coming back.
16 January 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Came out to a blocked drain
Came out to a blocked drain, no nonsense, straight in, cleared it and all sorted, great job 😊
16 January 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Dyno-Rod Cleared
Very professional and thorough did a first class job. Not cheap, but I would highly recommend for a first class service.
8 January 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Super service throughout
Super service throughout - advance notice of charges and arrival time followed by an efficient unblocking of the drain and advice to prevent future recurrence. So grateful and worth every penny!
30 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
What a day to have issue
What a day to have issue, xmas day with no toilet, called dyno rod and booked a call out, arrived within the specified time and called before hand to keep us updated, arrived on time and quickly resolved the issue thanks so much for a great job well done
25 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Very good service
The staff, Okeir was very helpful. He tried different methods to unblock the drain and finally succeeded. I really appreciate what he did today.
One thing I should mention is that Dyno did not tell me that they will charge extra for overtime.
24 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Fabulous thorough service
Fabulous thorough service. Panicking on a Saturday am with a blocked loo, came out, cleared, discovered lots of cracks. Quote coming Monday. Happy days 😇
21 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Great service quick and efficient
Very quick service kept me informed all the way through. Engineer that came was very pleasant, helpful and did a great job. A definite 10/10 for this service
20 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Excellent service
Had an issue with a broken pipe that was causing problems with a neighbour, my insurance got them out first and Murphy came out and unblocked it but realised it was broken. After a lot of faffing with the insurance company I decided to go directly through dynarod. Murphy came back out within 3 days and fixed it. Excellent service all round
18 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Murphy was efficient and friendly and…
Murphy was efficient and friendly and determined to sort problem out despite stay of drain!
11 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Communication could have been m better
Communication could have been much better
Appointment was arranged Thursday afternoon and for 8-6 Friday.
Received Confirmation phone call Friday 8am for that morning.After I called at 4pm I was told everything ok. Driver phoned me at 4.30 to say 30mins was coming from Morecambe —-never arrived.
I rang again at 7.30 and they tried to contact him Without success. I had stayed in all day for nothing!
Rang the web site. Given local office number so tried this and answerphone saidthe office was closed till Monday!!!!! Except for emergencies.
I called local office following day at 9.15.again, they did answer said would come Saturday morning. After further call from me at 4.00 the man arrived at 5pm (Saturday afternoon)
I made 7 calls to 2 offices.The man who did the job eventually was very good.
No blame from my side for him.
5 December 2024
Unprompted review
Great service on-line and from the engineer
Very clear what the price would be and when the visit would happen. Engineer was very friendly and efficient.
6 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Efficiently cleared problem.
The gentleman was very efficient, polite and personable. He had the issue cleared in no time at all.
Had I not have to await an appointment for over ten days my review would be a five, no question.
3 December 2024
Unprompted review
Simon attending within a few hours and…
Simon attending within a few hours and unblocked the drain and thoroughly cleaned it. Great bloke with excellent communication. He did an amazing job. Highly skilled bloke. Would highly recommend Simon.
1 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Macauley was incredible
Macauley was incredible. He tried every which way to unblock the toilet. He was here two hours and checked every drain possible. Lovely lad and friendly too.
29 November 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Professional and personal
Macauley was very professional and explained everything to me. He definitely gave 5 star service and if anything happens again I would definitely use this company again ….. thank you Macauley so much
28 November 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Expert professional work
Mathew was extremely professional and efficient
He had a friendly but respectful attitude
and made a superb job of the drain,
I wish all professional skilled workers were as thorough as Mathew
22 November 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Ver happy.
I think they were a bit busy and didn't get to me on the first time. Not an issue really. Communicated well and organised a suitable second time.
Guy that came was very personable and efficient. Did the job well and cleaned up after himself.
No complaints, highly recommended.
22 November 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Emergency sewerage unblock 5 days late
Over the phone, Dynorod offered me a same-day appointment today, 21 Nov, by 1pm, for an emergency sewerage unblock. I called at 1pm to find out why they hadn't shown. Dynorod told me that nobody was available until 26 Nov. Had the company made this clear at the time of making the booking, I would have found someone else. Now I can only get the job done tomorrow. At least I saved £100 on the cost, since Dynorod charge £180 for what others can do for £50-80. The excuse given was that the company prioritises British Gas customers, and they had to come first. So, if you're not a British Gas customer, maybe you'd be better off calling someone else.
21 November 2024
Unprompted review
Great engineers and Dyno -rod kept me…
Great engineers and Dyno -rod kept me informed of when they would arrive. Blocked drain quickly sorted and engineer friendly and informative.
20 November 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
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