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Dyno-Rod - Thames Valley Reviews 

1,137
TrustScore 5 out of 5

4.8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB


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Rated 5 out of 5 stars

We had a major problem with our internal drains to outside drain due to limescale build up. Slow drainage and sometimes backing up. We were so pleased they sent Craig. He originally came with a camera... See more

Company replied

Rated 5 out of 5 stars

Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... See more

Company replied

Rated 5 out of 5 stars

Very simple to book very accommodating for an afternoon visit. Keeper well up to date on what time they will arrive. Very simple payment problem was solved showed me the problem and showed me when pro... See more

Company replied

Rated 4 out of 5 stars

Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently. Before he could start to tackle the blockage however, it took over 30mins to get the... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom

  • 0118 3913657

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,137)

8,590 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast, professional and good service

Easy to book, came same day, professional in every aspect.

14 February 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Leo,

We appreciate you sharing your positive experience! We're so glad our booking was easy, our visit was same-day, and our service was professional.

marie, Dyno-Rod

Rated 5 out of 5 stars

A very positive experience.

Christian and the team went above and beyond to solve my issues with a very slow-running kitchen sink. They were charming and courteous and doggedly determined to get the job done.

12 February 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Sally,

We appreciate you sharing your experience! We're happy to hear that our team was charming, courteous, and determined to resolve the slow-running kitchen sink issue.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Didn't need any supervision to unblock my kitchen outlet

12 February 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Andy,

We're happy to hear that our staff was friendly and you were able to resolve your kitchen outlet issue independently. Thank you for your feedback!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Drain unblock and survey: Superb from start to finish

Superb from start to finish. These are not easy jobs, and the engineer went about his job very professionally.

Very informative. Incredibly useful and valuable services.

9 February 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Christopher,

We appreciate you sharing your feedback. We're happy to hear that the engineer provided professional, informative, and valuable services from beginning to end. Thank you!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Arrived on time very professional and…

Arrived on time very professional and friendly

8 February 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Mark,

We're happy that our service was punctual, professional, and friendly. We appreciate you choosing us and your positive feedback!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Resolved issue within price quoted

Same day appointment. Resolved blockage for price quoted. No hidden extras. Polite, tidy engineers.

4 February 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Juliet,

We're happy to hear that we resolved the blockage quickly and efficiently, with no surprises. Thank you for your positive feedback regarding our engineers.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

EXCELLENT SERVICE

Tom came today to help with a blocked drain and was extremely helpful and proactive. We couldn't fully solve the problem - our fault, not his - but I know what needs to be done. Overall, this was a very efficient service and a rapid response. Very impressed and can thoroughly recommend them.

4 February 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Frog,

We appreciate your positive feedback. We're happy to hear that the service was efficient and helpful, even though the problem wasn't fully resolved. We appreciate your recommendation.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Luke was great

Luke was great. Very logical… very methodical…. And very professional. Brilliant service all round

4 February 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello James,

We appreciate you sharing your feedback. We're happy to hear that you found the service brilliant and Luke's logical, methodical, and professional.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Good professional service

Good professional service. Very helpful technican

2 February 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Philip,

We appreciate you highlighting our technician's helpfulness and the professional service provided. We are happy you had a good experience.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

The service provided was excellent…

The service provided was excellent efficient and polite
The communication could not have been better
I would recommend Dyno rod to anyone

31 January 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello John,

We're happy to hear that you received excellent, efficient, and polite service! We appreciate your recommendation and are glad our communication met your expectations.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

James was extremely kind and courteous…

James was extremely kind and courteous whilst wrestling with quite an extensive job at my house.
I was so glad that a friend advised me to call Dyno-Rod rather than a plumber

30 January 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello Jane,

We're happy to hear that the work was completed to your satisfaction. We appreciate you choosing us, and we thank you for your positive feedback and kind words.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Craig did an excellent job.

29 January 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello Brian,

We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

We had such a positive experience with…

We had such a positive experience with Adam from Bracknell. He persevered in finding a solution to a tricky problem we were so pleased and would highly recommend the service and particularly Adam !

29 January 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello Jonathan,

We're happy to hear that we could resolve your tricky problem. We appreciate your positive feedback and are so pleased you were satisfied with the service. Thank you for recommending us!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

A very professional job done quickly…

A very professional job done quickly and cleanly.

27 January 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello Chris,

We're happy our service was professional, quick, and clean. We appreciate you choosing us and your positive feedback!

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Cleared deep blockage on kitchen drain…

Cleared deep blockage on kitchen drain pipe

20 January 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello Rahim,

We're happy to hear that we cleared the blockage in your kitchen drain pipe. Thank you for your positive feedback; we appreciate it.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Brick blockage

The engineer called, fifteen minutes before he was due to arrive,so I could clear a parking space and open the garden gates. I explained the situation while he filled his water tank.
Once the drain was cleared, he did THE CCTV survey and found a brick, lodged 5m down the main drain.
He said the survey results would be sent to me in couple of weeks.
Once I have this, I can contact Thames water; however, I fear they may say it's the neighbours problem.
Aside from that, I'm very happy with the work done today.

16 January 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello Tim,

We appreciate your positive feedback regarding the work completed. We're happy the engineer kept you informed about the arrival time. We acknowledge your concerns about the CCTV survey results and potential issues with the neighbours and hope the survey helps resolve the drainage problem.

Best wishes
Marie
Dyno-Rod

Rated 5 out of 5 stars

Super efficient and clear communication…

Super efficient and clear communication throughout

16 January 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello Arnold,

We're happy to hear that our communication was efficient and clear for you. Thank you for your positive feedback!

Best wishes
Marie
Dyno-Rod

Rated 4 out of 5 stars

Very efficient service; problem solved

Very efficien to use online booking service. The office contacted me to agree a price for the work (a blocked drain) and an engineer arrived in the agreed timeframe. The problem assessment and work were carried out to my satisfaction and to the quoted price.

14 January 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello David,

We're happy to hear that our online booking and service met your expectations. It's great to know the drain issue was resolved efficiently and within the agreed price. Thank you for your positive feedback!

Best wishes
Marie
Dyno-Rod

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