We had a major problem with our internal drains to outside drain due to limescale build up. Slow drainage and sometimes backing up. We were so pleased they sent Craig. He originally came with a camera... See more
Company replied
Location
Switch locationUnit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB
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See what reviewers are saying
Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... See more
Company replied
Very simple to book very accommodating for an afternoon visit. Keeper well up to date on what time they will arrive. Very simple payment problem was solved showed me the problem and showed me when pro... See more
Company replied
Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently. Before he could start to tackle the blockage however, it took over 30mins to get the... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom
- 0118 3913657
4.8
Excellent
1k reviews
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2 call out fees because they didn’t have the right camera on the van
After telling Dynorod the problem of one of our toilets not flushing properly, they sent out an engineer.
The engineer didn’t have all the equipment needed to diagnose the problem, only the big camera, not the one that goes down the toilet. The problem I told them on the phone we had. So another engineer with another fee has had to be booked. Let’s see if they can actually diagnose the problem.
27 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Owen,
We appreciate you bringing this to our attention. We're sorry the initial visit didn't resolve the toilet issue due to the wrong equipment. Our team are to re-scheduled another engineer and hope they can diagnose the problem. We value your feedback.
Best wishes,
Marie
Dyno-Rod
Great value, service and clear pricing
Dyno offer great value and a professional and reliable service - no hidden charges like others. Our engineer was excellent and solved our problem efficiently.
27 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Mr Borgman,
We're happy to hear that you found our service professional, reliable, and of great value. It's great to know our engineer efficiently solved the problem and that you appreciated our transparent pricing. Thanks for your feedback.
Best wishes,
Marie
Dyno-Rod
Second time using Dynorod
Second time using Dynorod in 3 months. This time for a different problem. We had Luke arrive again & give us his usual professional & competent service. Another great experience. Thank you Luke
23 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Bob,
We're happy to hear that you had another great experience! It's wonderful to know that you received professional and competent service from Luke. Thank you for your positive feedback.
Best wishes,
Marie
Dyno-Rod
Phoned a.m
Phoned a.m. as water was on the toilet floor. Engineer arrived promptly, found out the cause, fixed it and we were charged exactly what we were quoted. First class service and a really nice guy who did the work.
24 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Joan,
We're happy to hear that our engineer Dan arrived promptly and resolved the issue, charging exactly the quoted price. We appreciate your positive feedback regarding our first-class service.
Best wishes,
Marie
Dyno-Rod
Good job well done.
The operator arrived within specified timeframes and was polite and professional. The job was carried out successfully and in a timely fashion. The operator left a clean and tidy site. Only small criticism is the booking staff provided incorrect information on the service and appear to need more knowledge.
22 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Mark,
We're happy to hear that the operator was punctual, courteous, and efficient, and that the work area was left spotless. We appreciate your highlighting the booking team's knowledge gap, and we will address this to improve our service.
Best wishes,
Marie
Dyno-Rod
Fast, effective service
Fast service, cheerful and highly competent staff, problem resolved quickly and efficiently
20 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Felicity O'Brien,
We appreciate your positive feedback! We're so happy to hear our staff was cheerful and competent and that we resolved the issue quickly and efficiently.
Best wishes,
Marie
Dyno-Rod
Called around 2p.m.today for blocked…
Called around 2p.m.today for blocked rainwater downpipe.
Engineer arrived within 45 minutes and job completed by 3.15 p.m.
Paid exactly amount quoted.
Extremely happy with the timely service provided.
20 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Richard Hill,
We're happy to hear that we could resolve your blocked rainwater downpipe issue so quickly. We appreciate your positive feedback regarding our prompt service and accurate quote.
Best wishes,
Marie
Dyno-Rod
Great price and service
Competitively price and they went above and beyond to deliver great service. It was quick getting through to someone on the phone and the person doing the drain survey explained his findings and was happy to answer my questions.
17 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Mr Evans,
We appreciate you sharing your feedback. We're happy to hear that you were satisfied with the competitive pricing and the service provided. It's great to know you were able to get through to someone quickly and that they were helpful in answering your questions.
Best wishes,
Marie
Dyno-Rod
Very good experience!
Very transparent on pricing. Consulted on the telephone with a customer services assistant who booked us in swiftly. Engineer was fast to unblock the pipes and cleaned up afterwards. Very happy, good service.
15 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Joseph Carbonaro,
We appreciate you sharing your experience. We're happy to hear that you were pleased with the transparent pricing, swift booking, and efficient service. Thank you for the positive feedback!
Best wishes,
Marie
Dyno-Rod
This was a repeat visit by James who…
This was a repeat visit by James who was very methodical and resolved our blockage very effectively and thoroughly. He was charming and polite throughout. Thank you James
13 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Mark Stapley,
We appreciate you sharing your feedback. We're happy to hear that the work was effective and thorough. It's great to know you were pleased with the service.
Best wishes,
Marie
Dyno-Rod
Blocked Soak-away - Quick, Efficient and Effective Fix
Rang in the morning to get a quote and book a call out.
Emphasized that it was not an emergency, but got a booking same day.
Was advised when the engineer would arrive, and he called to let me know he was on the way.
Engineer was friendly, polite and enthusiastic about his job, and explained what he was doing.
Cleared the problem which was caused by roots, which were not easy to remove.
Engineer left everything clean and tidy and the associated invoice was what was quoted.
Pleased with the service
13 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Charlie Whieldon,
We appreciate you sharing your positive experience. We're happy to hear that you were able to book a same-day appointment and that the engineer was friendly, efficient, and tidy. We're also glad the invoice matched the quote provided.
Best wishes,
Marie
Dyno-Rod
Great service
Dan was our engineer. He was courteous, communicative, prompt and knowledgeable. Within minutes he’d indentified the problem and had it sorted within an hour. Great service. I’d only called the day before hoping for assistance asap. I wasn’t disappointed: really impressed. Thank you.
8 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
E. White,
We appreciate you sharing your positive experience. We're happy to hear that the engineer was courteous, communicative, prompt, and knowledgeable, quickly resolving the issue. We're glad you were impressed with the service!
Best wishes,
Marie
Dyno-Rod
Friendly and efficient
Engineer (Tom)was really friendly, listened to my issues and got to work straight away. Sorted the problem that other plumbers couldn't in 10 mins. Fixed price quoted before arrival was very reasonable and no hidden extras. Clean, tidy, fast and effective. Happy Customer
8 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Luisa Allen,
We appreciate you sharing your positive experience. We're happy to hear that our engineer was friendly, efficient, and quickly resolved the issue, especially where others couldn't. We're glad you found our pricing reasonable. Thank you for the feedback!
Best wishes,
Marie
Dyno-Rod
Problem resolved and dealt with in a…
Problem resolved and dealt with in a timely manner.
8 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
MaryAnn Webb,
We're happy to hear that your problem was resolved quickly. Thank you for taking the time to leave us a positive review!
Best wishes,
Marie
Dyno-Rod
Excellent service
Excellent service! Came within 45 mins and fixed the issue superbly 👍🏻
7 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Jon Gregory,
We're happy to hear that you received excellent service and that the issue was fixed quickly and superbly. Thank you for your positive feedback!
Best wishes,
Marie
Dyno-Rod
You engineer was amazing polite helpful…
You engineer was amazing polite helpful and nothing was to
Much trouble credit to
Your company
6 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
LEdwards,
We appreciate you taking the time to share your positive experience. We're so glad to hear that our engineer was helpful and polite. Thank you!
Best wishes,
Marie
Dyno-Rod
Drainage from our kitchen sink
Drainage from our kitchen sink is, it seem, far from standard plumbing. The engineers were extremely thorough in identifying and then resolving what turned out to be a knotty problem. Really appreciate their diligent and thorough approach.
6 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Stephen Pyke,
We're happy to hear that our engineers were so diligent in resolving the complex drainage issue from your kitchen sink! We appreciate you taking the time to leave us such positive feedback regarding their thorough approach.
Best wishes,
Marie
Dyno-Rod
We had a really great experience today
We had a really great experience today. We made the call that we had a blocked pipe and worried about the cost with it being a Saturday but it needed to get sorted. Within two hours of making the call we had a very nice plumber come and repair the blocked drain, give us some advice and for a flat fee of £235 it was all sorted.
The man that came was very friendly, tidy and also gave us some great advice too.
Would highly recommend.
Many thanks
4 October 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Alex,
We're happy to hear that you had such a great experience! We appreciate you sharing your positive feedback regarding the prompt service and helpful advice you received. Thank you for recommending us!
Best wishes,
Marie
Dyno-Rod
Excellant service
Dan turned up and got stuck in to a blocked waste pipe, my plumber couldn't sort as a tenant blocked with food fats. Can't tell you how relieved I was after he completely unblocked the pipe as had new tenants arriving in two days time. The whole process including booking and setting times from start to finish was professional and politely done cant recommend Dyno-Rod enough... thank you thank you thank you
25 September 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Michael Fenton,
We appreciate you sharing your experience. We're happy to hear that the engineer resolved the blocked waste pipe issue caused by food fats, especially with new tenants arriving soon. It's great to know you were satisfied with the professional service provided from booking to completion.
Best wishes,
Marie
Dyno-Rod
Great company
Great company. Always dependable and friendly. Arrived within two hours of calling for the job.
30 September 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello,
We're happy to hear that you had a positive experience with our company! We appreciate your kind words and are glad we could assist you quickly and efficiently.
marie, Dyno-Rod
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