Called in to Eden in Bolton to enquire about a foldable motorbility scooter for my husband. Liz has great knowledge. Liz listened to his nwith needs then showed us which was suitable for him. We will... See more
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Called in the Bolton shop as a returning customer. Wanted to buy beds that I had previously enquired about. Since the enquiry last week the price had increased but Gina and Eden agreed to honour the p... See more
Company replied
Hi, visited the Eden Mobility Bolton branch yesterday…..what a refreshing experience! Georgina was so helpful & welcoming, she made us both feel at ease, explaining & demonstrating the numerous... See more
Company replied
Popped in to browse wheelchairs and power chairs with my elderly mum. Georgina was wonderful, proving amazing information and was so happy, polite and am absolutely dream to deal with. Wasn’t buying t... See more
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Company details
- #16 of 73 best companies in Mobility equipment supplier
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Newport Street 36, BL1 1NB, Bolton, England, United Kingdom
- 01204 800484
4.8
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went to Bolton shop today,Liz was very…
Went to Bolton shop today,Liz was very informative about the scooters and to my delight I managed to purchase one for my auntie.Liz got us a good deal.
Thanks Liz
Lesley
10 July 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Liz at Bolton Eden store.
Called in to Eden in Bolton to enquire about a foldable motorbility scooter for my husband. Liz has great knowledge. Liz listened to his nwith needs then showed us which was suitable for him. We will definitely go back when we have made a decision.
8 July 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Both me and my mum visited here on…
Both me and my mum visited here on Wednesday, 2nd June, she was looking for a electric wheelchair, the assistant Liz was very helpful, not pushy, letting mum take her time to decide, putting mum at ease, mum eventually bought a electric wheelchair, she was very happy with it, Liz was very nice to mum, general chit chat, overall a good experience
1 July 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Called in the Bolton shop as a…
Called in the Bolton shop as a returning customer. Wanted to buy beds that I had previously enquired about. Since the enquiry last week the price had increased but Gina and Eden agreed to honour the previous price. Gina was an absolute pleasure to deal with and would definitely use the Bolton store and buy from Gina again.
3 July 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
I believed my mother couldn’t have a…
I believed my mother couldn’t have a stair lift because of info I was given off another company, Georgina let me know that Eden mobility tailor equity
2 July 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Popped in to browse wheelchairs and…
Popped in to browse wheelchairs and power chairs with my elderly mum. Georgina was wonderful, proving amazing information and was so happy, polite and am absolutely dream to deal with. Wasn’t buying today but will definitely be buying from Georgina
5 June 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
I came in today looking for a power…
I came in today looking for a power chair and the service given by Georgina was amazing. She was very nice and explained alot about the power chairs.
5 June 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Riser recliner chair…
My husband and I were trying to buy a riser recliner chair for his father who has just come home from hospital. The assistant Georgina was extremely helpful in sorting us out and making sure that the chair would be right for our needs. It was outstanding that the chair could be delivered in just a few days.
21 May 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing your experience with us. We’re delighted to hear that Georgina was able to support you and your husband during such an important purchase for his father. It’s wonderful to know she took the time to make sure the chair was exactly right for his needs.
We’re also very pleased that we could arrange delivery within just a few days — we understand how important comfort and support are, especially after coming home from hospital.
Warm regards,
Eden Mobility
I was in the shop and wanted to…
I was in the shop and wanted to purchase a mobility scooter via mobility scheme the Georgina was so lovely and kind and she was very helpful to me I had a bad day on Tuesday Georgina was really helpful me to calm down seack sence the I really greatful time and chatting towards me
14 May 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your message. I was in the shop recently to purchase a mobility scooter through the mobility scheme, and I just wanted to say how lovely and kind Georgina was. I’d had a really bad day on Tuesday, but she was incredibly patient and helped me calm down and feel at ease.
Warm regards,
Eden Mobility
The service Georgina offers in Bolton…
The service Georgina offers in Bolton is amazing so welcoming and friendly. She showed me her wall full of photos from the coffee morning.
14 May 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this. We’re delighted to hear that Georgina in our Bolton store made you feel so welcome and supported. Her friendly approach and the way she connects with people is something we’re incredibly proud of.
It’s wonderful that she showed you the photo wall from the coffee morning — it’s a great reflection of the community spirit she helps create.
We truly appreciate your kind words.
Warm regards,
Eden Mobility
Great products and patient and understanding staff
Looking to buy a power chair and a walker for my mum from the Bolton Store. Mum has poor mobility and she was very well accommodated for. Georgina showed empathy and understanding. She supported us in ensuring the products were suitable for my mums needs. My mum was able to try out the different walkers and chairs and Georgina was extremely patient and so lovely with my mum. Great shop I will be recommending.
12 May 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing your experience with our Bolton store. We’re delighted to hear that you and your mum felt so well supported during your visit. Georgina’s empathy, patience, and understanding are qualities we value deeply, and it’s wonderful to know she helped ensure the power chair and walker options were truly suited to your mum’s needs.
We’re especially pleased that your mum was able to try different walkers and chairs comfortably — making sure every customer feels accommodated and confident in their choices is incredibly important to us.
Warm regards,
Eden Mobility
Excellent service
Went into the Bolton store today and met a very helpful lady called Georgina as I really didn’t know what scooter I was looking for. She was so understanding to my needs and the store was so clean and welcoming
13 May 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for taking the time to share your experience. We’re delighted to hear that your visit to our Bolton store was such a positive one. Georgina is truly dedicated to understanding each customer’s needs, and it’s wonderful to know she was able to guide you so helpfully while you explored different scooter options.
We’re also pleased that you found the store clean and welcoming — creating a comfortable environment is really important to us.
Warm regards,
Eden Mobility
Eden Bolton Experience
Hi, visited the Eden Mobility Bolton branch yesterday…..what a refreshing experience!
Georgina was so helpful & welcoming, she made us both feel at ease, explaining & demonstrating the numerous options, prices & availability of products.
We have chosen what we are thinking of buying, but her assistance was of great value.
When we haven’t chose made our choice, we will return to the Bolton branch.
Whatever you are doing at Bolton, keep it up, many places we have visited, always make us feel a little intimidated plus the layout & little homely touches make a difference, even down to the air fresheners.
Thank you for the experience.
8 May 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that your visit to our Bolton branch was such a refreshing experience. It’s fantastic to know that Georgina made you feel welcome, at ease, and fully informed while explaining the different options, prices, and product availability. Her support clearly made a real difference, and she’ll be thrilled to hear it.
We’re also really pleased that the store layout and homely touches helped you feel comfortable — even down to the air fresheners. Creating a relaxed, friendly environment is something we care deeply about, so your comments mean a lot.
We look forward to welcoming you back when you’re ready to make your final choice. Thank you again for the lovely review.
Warm regards,
Eden Mobility
Here is a warm and professional…
I cannot thank Georgina at Eden Bolton enough for her incredible help. My mum has been struggling with disability issues, and Georgina went above and beyond to make everything easier for us. She provided excellent customer service and was so knowledgeable while helping us choose the right mobility scooter, recliner chairs, and a toilet commode. Her kindness and patience made a stressful situation much better. Highly recommend! X
8 May 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this wonderful review. We’re delighted to hear how incredibly supportive Georgina at our Bolton branch has been. Knowing your mum has been struggling with disability issues, it means a great deal to us that Georgina was able to make the whole process easier, calmer, and more reassuring for you both.
Her knowledge and care in helping you choose the right mobility scooter, recliner chairs, and toilet commode clearly made a real difference. Her kindness, patience, and willingness to go above and beyond are exactly what we strive for, and she’ll be thrilled to know how much you appreciated her help.
Thank you again for your lovely recommendation — it truly means a lot.
Warm regards,
Eden Mobility
Georgina is amazing
Georgina was wonderful today. Went in with my mum who really needs a mobility scooter and wow she knew her stuff. She was so nice to my mum whos suffering a lot at the moment. Thanks a lot
28 April 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this. We’re really glad to hear that Georgina took such great care of your mum and made the experience a positive one. We’ll make sure your lovely feedback reaches her. Wishing your mum all the best, and we’re here whenever you need us.
Warm regards,
Eden Mobility
Visited the bolton eden mobility store…
Visited the bolton eden mobility store this week and was greeted by a lady called Georgina who was very friendly and helpful. She gave some great advice on what aids would best suit my gran in her home to make life easier. Will definitely be back.
15 April 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for taking the time to visit our Bolton store and share your experience. We’re so pleased to hear that Georgina made you feel welcome and supported — her friendly approach and thoughtful advice really do make a difference.
It’s wonderful to know her suggestions will help make things easier for your gran at home. We truly appreciate your kind words and look forward to seeing you again in the future.
Warm regards,
Eden Mobility
Great service at Trustplilot Bolton store
Liz from the Bolton centre was very engaging and helpful.
I picked up a brochure for my mother who is struggling with her mobility.
We will be doing our research but would
definitely go back for further advice.
Regards Dave Moody
7 April 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely feedback. We’re really pleased to hear that Liz at our Bolton centre was able to make your visit helpful and welcoming. It’s great that you were able to pick up a brochure for your mother, and we hope it supports you as you explore the best options for her mobility needs.
If you have any questions as you continue your research, we’d be more than happy to help. We look forward to seeing you again whenever you’re ready for further advice.
Warm regards,
Eden Mobility
Went in Saturday with my sister & the…
Went in Saturday with my sister & the sale assistant was brilliant with us. Very helpful x
4 April 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for visiting on Saturday. We’re so glad to hear our sales assistant took great care of you and your sister. It’s wonderful to know you found the service helpful. We really appreciate your lovely feedback.
Warm regards,
Eden Mobility
Went in on Saturday day & the lady (I…
Went in on Saturday day & the lady (I think she was called Liz) was very helpful 😃
4 April 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for popping in on Saturday. We’re so pleased to hear that Liz was able to help you — she’ll be delighted to know her support made a positive impression. We really appreciate you taking the time to leave this lovely feedback.
Warm regards,
Eden Mobility
Brought my grandmother in on Wednesday…
Brought my grandmother in on Wednesday as we heard about a new manager at the Bolton store, and she was so warming and welcoming, she made us feel like family.
1 April 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this lovely feedback. We’re delighted to hear that your grandmother felt so welcomed during your visit to the Bolton store. Our new manager will be thrilled to know she made such a warm and family‑like impression. Creating a comfortable, friendly atmosphere is exactly what we aim for, and it’s wonderful to hear it made a difference to your visit.
We truly appreciate you taking the time to leave this review.
Warm regards,
Eden Mobility
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