I had my two daughter’s ears pierced today in Huddersfield and was served by an incredibly polite gentleman. His customer service was amazing and he made them feel at such ease. We nearly went somewhe... See more
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Perhaps you have noticed an F.Hinds on one of many high streets and shopping centres across England, Scotland and Wales - and we hope we have had the pleasure of serving you in one of our 120 jewellery stores. 2024 saw us crowned "Retail Team of the Year" at the UK Jewellery Awards, and we're proud to say that our independent, family owned and run jewellers is celebrating its 170th birthday in 2026.
Contact info
24 Park Road, UB8 1NH, Uxbridge, United Kingdom
- 01895201000
- www.fhinds.co.uk
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Went in to collect a bracelet I had…
Went in to collect a bracelet I had ordered and have one ring altered and another ring repaired, we received very friendly service a very pleasant experience.
Pleasant experience and lovely service.
Great customer service, I only wish I got the name of the lady who served us is the Dover store. Had the perfect bracelet which is just what we wanted for a gift for my partners 30th birthday. The lady who served us also made the experience very pleasant for my 6 year old daughter who was there with me too. We will definitely use again for when we return again for the next special occasion. Thank you.
Mis sold an item of jewellery
After purchasing a silver necklace a week ago it has snapped. I particularly expressed that I wanted a strong one and paid extra for a strong fastener. A weak link was used which gave way when put to the test. I have been told that I have to pay extra to have it soldered.
On Saturday 27th January 2024 I…
On Saturday 27th January 2024 I purchased silver earrings from Hinds in Huddersfield and in doing so asked the shop assistant to tighten the slot where the locking pin was to be seated because it was too loose (earrings horseshoe shape) she overtightened one earring that I could not open without perhaps breaking it, so I did not attempt to, and did nothing with the other one so it just flipped open without locking. I attempted to phone the shop the following Monday, to no avail as the number on the receipt was constantly engaged as was the Head Office in Uxbridge. The reviews on here are scary so I await with trepidation what my experience will be when I call into the shop on Tuesday. I'll let you know in due course. What has happened to honesty and good service these days!!
Highly recommended
Yesterday, we visited F.Hinds in Barnstaple, hoping to find a bracelet for my daughter’s 18th birthday. We were served by a nice helpful lady who found us the perfect gift!
The Barnstaple branch is always clean and tidy and a pleasure to shop in, which is why, I always choose F.Hinds.
I went in for some silver Huggy…
I went in for some silver Huggy sterling silver earrings to the ashford outlet store. The lady serving me was extremely helpful and allowed me to view several options. I came away very happy with a pair. Will definitely go there again.
Silver chain
Recieved on time but sadly it was to thin so took it to the shop and exchanged it for a thicker one service was very good would recommend
We went into the Milton Keynes store to enquire about a gold bracelet repair
We went into the Milton Keynes store to day to enquire about a repair to a piece of jewellery. We received prompt and helpful advice from the staff and asked them to proceed with the repair.
We have always found the staff friendly and helpful and have used this branch on many occasions. We would certainly use them again.
The staff member who served me was…
The staff member who served me was extremely helpful. He recommended a way to help with the restoration of my bracelet.
Wrist watch
My watch needed a new battery and some links removed from the bracelet. I was impressed by the attention to detail when assessing the number of links to remove then checking to ensure the adjustment was correct. Staff were very friendly and attentive.
very friendly helpful staff
staff are 10/10 very helpful even helped me get insurance on my bracelet after i forgot to buy it when i ordered the bracelet absolutely perfect customer care highly recommend
Excellent customer service.
I wished to replace a Citizen eco watch which had given excellent service for 20 years and I had compiled a shortlist with prices from other jewellers. The manager showed me three watches and discussed the benefits of each including best size for a small wrist and flexibility of steel bracelet. He told me which prices were eligible for price matching. I feel that I was able to make an informed choice and obtained an excellent product at a very competitive price.
Great Service
Great Service! Staff are so kind and helpful really going the extra mile to help.
My fiancée’s ankle bracelet fixed and going to make her so happy! Thank you!
Customer Service
Both ladies in the Hinckley branch were very helpful. I was buying a silver chain and also needed a necklace repaired. Very pleasant staff and I am 100% happy with the customer service that I received.
Great service, great prices!
The assistant who helped us choose a silver cross chain necklace was very attentive, friendly and so helpful, even though we spent just £20.00.
The cross is beautiful, well made and very pretty, just what my daughter wanted. She is very pleased and was with me when making the selection.
We are so surprised that the silver was very reasonably priced.
F.Hinds-sight's a wonderful thing!
Popped in F.Hinds bought two silver chains,
Glittering shop and relief from the rains.
Mine was a necklace need be robust,
Attendant delightful great care without fuss.
The other a bracelet for birthday for son,
Great choice and right fitting no sooner was done.
Quality jewelry survives wear and tear,
Affordable price for the beautiful pair.
You know the excitement you get from a gift,
Though one just for me both still gave me a lift,
When searching for special exquisite finds,
Start your quest at your nearest F.Hinds.
Great service and helped me pick a a…
Great service and helped me pick a a beautiful bracelet for my partner
Helpful in showing me a good selection…
Helpful in showing me a good selection of silver necklaces in different styles allowing for a considered choice before my eventual purchase.
Very helpful staff
Very helpful staff, arranged to get a repair done to my bracelet and noticed another issue that needed fixing.
Repair completed faster than I expected.
Lovely repair and polished to look like new.
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