I had my two daughter’s ears pierced today in Huddersfield and was served by an incredibly polite gentleman. His customer service was amazing and he made them feel at such ease. We nearly went somewhe... See more
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Perhaps you have noticed an F.Hinds on one of many high streets and shopping centres across England, Scotland and Wales - and we hope we have had the pleasure of serving you in one of our 120 jewellery stores. 2024 saw us crowned "Retail Team of the Year" at the UK Jewellery Awards, and we're proud to say that our independent, family owned and run jewellers is celebrating its 170th birthday in 2026.
Contact info
24 Park Road, UB8 1NH, Uxbridge, United Kingdom
- 01895201000
- www.fhinds.co.uk
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IlAfter sales information
I liked the information on how to make the silver ring shine again.
The options before buying.
No pushy sales.
Repair and purchase
Staff very helpful and professional, they resolved to a bracelet that needed to make bigger ,and help select a new watch for my wife
having purchased a bracelet and found…
having purchased a bracelet and found it faulty . your service and replacement was excellent . Staff in your York outlet were very courteous and polite.
Thank you
Watch repair in the Wolverhampton store
I took my watch into the Wolverhampton store and can't praise them enough. The watch is nearly nine years old and one of the links in the bracelet kept falling out so I went in intending to pay for a repair if that was possible because it is of great sentimental value. Spoke to 2 lovely assistants, one of whom (Paul I think) is saving up to do a horologists course and fixed my watch in no time. He wouldn't take any payment and I was quite emotional at his kindness. I'm very grateful such kindness still exists and wouldn't hesitate to buy anything from the Wolverhampton store again.
Great friendly service
Great friendly service, sorted my wristwatch with a new bracelet and went back again today for advice about cleaning my jewellery
Helpful staff
Returned a white gold chain which had broken. The staff replaced it immediately as it was apparantly still under guarantee. Also repaired the catch on a silver chain (which was not purchased from Hinds) at a small charge. Very helpful. Many thanks to the staff
Christening bracelet
I bought a christening bracelet for my granddaughter and the lady who served me was very helpful. She measured it for me to make sure it would fit as my granddaughter is 3. She even took it into the back to dip it and clean it as it had a bit of something sticky from the label.
As always helpful and attentive staff
As always helpful and attentive staff. Purchased a pair of small silver earrings and received the same service as if I was spending hundreds.
A pleasure to shop in there.
Staff was very friendly and helpful and…
Staff was very friendly and helpful and repaired my bracelet very efficiently
We were looking for silver lockets and…
We were looking for silver lockets and after trying several other jewellers F.Hinds had the best price and bigger selection. Good knowledgeable staff .
Limit watch and bracelet
Young man who served me was very helpful in choice of gift for my niece. Bought a beautiful watch and bracelet set which was just what I was looking for at a very competitive price
Brilliant Service
The 2 ladies who served me could not have been more help full and kind. I wanted a particular charm and they searched and found a lovely ballerinia and a lovely silver chain. How nice it is to have caring and brilliant staff and I will return when I need any more jewellery.
Really good service at the Derby branch
The young lady who helped me was very friendly and polite. She let me look at the different styles of necklaces and was really patient. I asked about cleaning silver and was shown the different products. Very pleased wirh the service. Thank you!
Fantastic service
The staff in the lakeside store was so helpful with helping us choose a bracelet as a birthday gift, my son left happy with his purchase! All staff was happy and cheerful with us fabulous service thank you
"I recently purchased a beautiful…
"I recently purchased a beautiful silver ring from Fhinds, and I was thoroughly impressed with the exceptional service I received! The salesman was courteous, respectful, and knowledgeable, helping me find the perfect ring that fit my style and budget. What really stood out was the attention to detail and the care he took to ensure I was completely satisfied with my purchase.
I was also pleased to learn that my new ring comes with insurance, providing me with peace of mind and protection against loss or damage. This added layer of security was a welcome surprise and a testament to Fhinds' commitment to customer satisfaction.
Overall, I'm thrilled with my new silver ring and the outstanding service I received from Fhinds. I highly recommend them to anyone looking for high-quality jewelry and exceptional customer care!"
Very helpful staff
Very helpful staff. Was looking to get the clasp on my silver necklace repaired. Not only did they fix it, the price was very reasonable. Also found a casio watch I've been after for some time now. Very happy customer.
Just what I was looking for.
I was looking to purchase a silver necklace and wanted some earrings to match. I was really happy when an assistant found an ideal match.
Choice and friendly service
Looking for a gift for a silver wedding I was able to get a choice I wanted. The friendly service and reccomendation of the staff made me feel comfortable to go ahead with the purchase. The good part being the store already had a discount on the item. I was happy with the deal. I would definitely recommend the Hounslow High street store.
Chain for silver locket
The shop assistant tried many chains and other options until I found what I wanted
She was very patient and not pushy
Excellent service
I was acknowledged as soon as I walked in the store as all staff were with customers. I was then served soon after.
The bracelet I brought in to be repaired was fixed free of charge there and then. The necklace I brought in to be repaired had snapped so would have cost £29.99 to fix. It was suggested that I could purchase a similar necklace for a fraction of the cost, which I could still hang my pendant on - which I did.
Excellent service throughout
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