F.Hinds The Jewellers Reviews 

I brought a pearl/gold bracelet for my wife, as it was our anniversary, I will be the first to admit, not a kings ransome, but still £125, we had it 4 months, she wore it 5 times, it broke, it was then I realised that it was just cotton running through the middle!! ( What a joke!! ) took back to the shop, for renewal, free repair, or preferably a credit note, as it is clearly Not Fit For Purpose.
Was told they would restring it for £30, so, customer service NIL!, customer satisfaction NIL, customer spending any money again NIL, Beware, and go elsewhere...

Lovely quick service by a pleasant female shop assistant. Silver necklace purchased exactly what I wished for.

Personal service when buying a child's christening bracelet. Patient and understanding whilst I made the most appropriate choice. Thank you kind young lady.

Excellent, friendly and helpful service from Melissa B at the Central Milton Keynes branch when we chose and purchased a Seiko wristwatch for my wife. Several links had to be removed from the bracelet, which was done very quickly and we walked out as two very happy customers.

Saw a watch in the Tonbridge store window and popped inside to try it on. Friendly, chatty staff, who easily price-matched the item, bracelet resized effortlessly too. Excellent experience.

My sister and I visited Hinds at Merry Hill to purchase a bracelet for our mom's 80th birthday. We were served by a lovely lady - Alison. Alison spent a lot of time with us to ensure that we had the gift which we wanted. We left the shop with a beautiful gold bracelet, all beautifully packaged.
we would like to say a huge thankyou as it is rare to have such a shopping experience as this today.

I booked my new watch on the internet, click and collect pay instore. I was given a time after checking availability at the store of my choosing to collect.
I dually arrived on time and the goods were ready. The assistant shortened the bracelet, and I paid. One happy bunny.

Went to buy a watch in Hinds New Malden branch the assistant
Listened to my requirements for a new watch made us feel very welcomed offered us a seat came back with a nice selection of watches for me to try on once I had chosen the watch immediately offered to shorten the length of bracelet told me about guarantee all in all a very nice experience .

Very helpful assistant regarding a silver chain repair

Waiting for over two weeks now for my personalised bracelet to arrived. No contact to say it’s gonna be late. I wouldn’t choose again

They had a beautiful bracelet the sales person was so delightful to bring it out to show it to us what a charming shop

I couldn't fault the lovely lady who served me. Nothing was too much trouble for her. She showed me several items I was interested in and, when I admitted that I couldn't afford the tennis bracelet She showed me, she introduced me to Klarna. I walked away an incredibly happy customer.

I wanted to sell some silver and gold I no longer needed. The shop assistant was very helpful and explained how my goods would be tested. Among this were a bracelet and necklace of mixed gold and I was advised it could be sent away to be valued correctly free of charge. I am confident I will be paid a competitive price.

Store manager was very helpful. Managed to negotiate a great price on two time pieces after having a look at around 7 or 8 different models. They also did a bracelet adjustment for my partners watch which was also very much appreciated. Great service, great price, happy customer here.

Went to our local Wakefield Ridings store as I had seen various bracelets on line as a choice of a special 18th birthday gift. The staff member was extremely helpful and showed all those choices I had seen, no time waiting and was patient whilst I pondered!. Beautiful bracelet purchased with gift box, can’t beat an easy shopping experience. Thank you 😊xx

I went looking for a gift and found the sparkly bracelets were base metal. I wondered in and the I was allowed to look around in my own time. The customer service lady was very polite, patient and helpful.
I ended up buying a beautiful silver necklace and a beautiful ring

This companies customer service is diabolical. My partner brought me a bracelet at Christmas and from the first wear this broke. We took it back to be told it couldn’t be fixed as was not a manufactures problem.
I was then told I could purchase the same bracelet with 25% off. Oh goody what for the same thing to happen again. No thanks. We never shop here again and I’ll ensure friends and family don’t either.

Staff are always helpful.
Fixed our bracelet in the time it took to measure us both on ring sizes

My daughter suggested to go to the Waltham Cross branch, very helpful gave fantastic advice and got my bracelet fixed promptly, happy customer, thank you thank you

Took my antique silver bracelet in for repair as not worn for many years.
Extremely impressed by the service at Taunton store.
Bracelet was returned looking amazing as polishing was included in the very reasonable price.
Thank You so much!
My review is a few months late as I forgot but was reminded today by thinking how fabulous my Bracelet looks.