Jessica Hite, at the Roseville, CA location, is incredibly professional, knowledgable, patient, and kind. Our family is going through some very difficult things and Jessica has been right there wi... See more
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Would like to express my appreciation for the help provided by Mr Michael Chesley in resolving a problem with my account. He took the time to understand the problem and also was very helpful in walk... See more
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Jeanne was extremely helpful and very professional in helping me with my issue. She also offered insight into how to make our money grow which was greatly appreciated.
Company replied
I came in for a cash withdrawal and was quickly helped by Mike Vaughan. I was in and out in 5 minutes and had a pleasant experience with Mike during our interaction, great job.
Company replied
Company details
- Federal Credit Union
- Car finance and loan company
- Credit union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Roseville Community
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
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About us
Community commitment
Contact
Contact info
1210 Roseville Parkway, 95678, Roseville, CA, United States
- +1 855-855-8805
4.7
Excellent
75 reviews
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I received excellent customer service…
I received excellent customer service from Mike Vaughan at the Roseville Parkway branch. He was friendly, knowledgeable, and made my banking experience enjoyable. They went out of their way to accommodate my needs after a miscommunication with the call center. Truly impressed, again, with FTFCU.
9 July 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - Roseville Community
Thank you for trusting us! 🚀
Fast efficient and welcome environment
5 June 2025
Unprompted review
Reply from First Tech - Roseville Community
That’s what we love to hear!
Very Happy with First Tech FCU and our premier banking
The personal attention and response time to our questions/needs is awesome! We've had a few "weird" things that needed xtra attention, and Taaniya was very helpful! We are happy with all the FTFCU staff! Just wish there were more locations ;)
20 May 2025
Unprompted review
Reply from First Tech - Roseville Community
Your support means everything to us! Thank you for sharing.
AFSI ROSEVILLE, CA
when go to the Roseville Ca branch , Afsi always takes care of me and my wife. She has helped me out in multiple situations such as merchant services, personal banking, and setting up loans and credit cards. she is always a great help and i really appreicate her and the rest of this team.
She has helped me for the last few years and i am grateful for her quality service
27 October 2024
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Representative worked TRULY for ME!
The fellow who answered my call today WAS EXCEPTIONAL!!! He answered my questions AND took the time to share with me SEVERAL alternatives as to how I could make my money work better for me. I felt that he was TRULY WORKING FOR ME!
17 April 2025
Unprompted review
Reply from First Tech - Roseville Community
Your support means everything to us! Thank you for sharing.
Ryan was easy to talk with
Ryan was easy to talk with, took care of my CU needs efficiently, and allowed me to move through my day quickly.
12 April 2025
Unprompted review
Reply from First Tech - Roseville Community
Thanks for the fantastic review, Stan! We love to hear you had a great experience and that Ryan made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great customer service and competent staff
My wife and I went into the branch to take care of several transactions and to give my wife access to my account. We worked with Jessica Hite. She was wonderful. She took care of everything quickly and got my wire out successfully. She was competent, pleasant, and had a great attitude. It's people, like Jessica, that keep me a loyal customer.
4 April 2025
Unprompted review
Reply from First Tech - Roseville Community
Thanks for the fantastic review, J. Fox! We love to hear you had a great experience and that Jessica made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Reply from First Tech - Roseville Community
Hi Christine, thank you for your positive feedback! We're thrilled to hear that you found our application process easy and our staff helpful. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Everyone was very helpful and friendly
Everyone was very helpful and friendly. Accounts were established very quickly
20 January 2023
Reply from First Tech - Roseville Community
Hi Blain, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. We look forward to working with you and thank you for your membership!
1st Tech is great but some of the recent changes have me puzzled
I have banked with Firs Tech since about 1993.
I have had great experiences with mortgages with them. I also like their online banking and the call center staff are very helpful.
I’m less thrilled with the new branch set up I experienced last week. The receptionist was not friendly or welcoming and wanted to argue about how the branch experience used to be. The lobby was cold and sterile not welcoming. The banker who assisted me was great. I wish all the changes had been explained in emails to me before I walked into the branch.
28 May 2022
Reply from First Tech - Roseville Community
Thank you, we’re here to help!
We came in and combined some of our…
We came in and combined some of our accounts and they were very helpful.
26 May 2022
Reply from First Tech - Roseville Community
Thank you, it’s our pleasure to serve you!
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