Update: Flavourly contacted me and have resolved the situation. Thank you and we look forward to our Feb box.

I started my subscription in early January. I thought the cook box was a great idea. I even considered adding a beer box if I liked the food box.
The Jan box was full of Christmas items, some of them being useless. As I imagined they were just using up stock I decided to continue and wait for my February box.
The money was taken from my account this month and since the 3rd Feb it has shown as processing on my account. Now the 10th and still no box. I waited longer than the 48 hours for the delivery. I have sent them an email with no response. Feeling quite unhappy at the moment.