Can't cancel!!!!!!!!!
I have tried several times to cancel my subscription online. Originally bought a food box as a Christmas gift for a nephew, I received the next box, it was ok. Decided to cancel as I couldn't really see the worth. Tried several times from January to cancel online, it goes all they way through the process and then does back to your membership page, no confirmation of the cancellation. Turns out my Feb box is being processed, so clicked the box to cancel this, guess what? NO confirmation, no contact number, just email, so now got wait to see how quickly they respond. Not impressed.
Reply from Flavourly
Hey Louise,
Ryan Here, Owner of flavourly.com.
First of all I have to apologise about this, we try to make cancellation as easy as possible and always provide a support line for customers who get stuck.
I don’t see any previous email’s from you in the support line, if possible can you email Amin my customer service manager on support@flavourly.com and he will ensure this account is cancelled for you.
I would have stepped in sooner however I did not know you were having issues cancelling.
Thanks,
Ryan