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Getaround Reviews 

104,428
•
TrustScore 4 out of 5

4.2

Car rental company
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See what reviewers are saying

Rated 5 out of 5 stars

Charlotte is very friendly and responsive. She gave me all the advice I needed as someone who had never driven an electric car before. The interior and exterior were spotless. You need to be careful... See more

Rated 5 out of 5 stars

Great experience overall! We had a brief hiccup unlocking the car at the start, but customer support stepped in immediately and sorted it out in no time. Everything else was smooth, fast, and very fai... See more

Rated 1 out of 5 stars

I filled total the deposit before returning the car in a petrol station less than 200 meter fir returning point and I wa s charged for refilling. It was the indicator of the fuel if the car. I tried... See more

Rated 5 out of 5 stars

You can book this car with confidence—no prior acceptance request is required. Before this booking, I was unfortunately rejected by five car owners, and I’m still not sure what criteria some car owne... See more

Company details

  1. Car rental company
  2. Car rental service

Written by the company

Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.

Contact info

4.2

Great

TrustScore 4 out of 5

104k reviews

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4.2

All reviews

(104,428)

30,340 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. I had to cancel this booking after noticing several particularly concerning issues regarding the owner and the vehicle. The vehicle’s location was changed at the last minute, even though the pickup was initially supposed to be in the city center, which resulted in additional transportation costs for me.

The owner was also completely unresponsive and disappeared after I informed them that the car was not working. I received no assistance or solution from them.

I have kept all the messages, photos, and supporting documents and have provided them to Getaround so that the situation can be investigated. I do not recommend this rental and I strongly urge Getaround to investigate the owner’s behavior and the condition of the vehicle.

23 August 2026

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