Getaround Reviews 

100,839
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

The van was perfect for a trip in norway. The bed is super comfortable and the cooking tools helped a lot during the trip. Booking the camping gears was a great option. Jone is very helpful and kin... See more

Rated 5 out of 5 stars

I had a very satisfying first experience with Getaround. I didn't know this service existed, but a friend recommended it to me when I needed a car rental at short notice, and I'm super happy having di... See more

Rated 4 out of 5 stars

Very good contact a d follow up with Getaround following issues with the car. The car ear however not in an excellent state ( passenger seat couldn't be put upright, steering wheel hard to turn...).

Rated 4 out of 5 stars

The van was as indicated. It had more damage to the bodywork than I had expected, but nothing that was a problem. The adblue tank needed to be refilled in 340km. That was a bit disconcerting. But sinc... See more

Company details

  1. Car rental company
  2. Car rental service

Written by the company

Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.


Contact info

4.2

Great

TrustScore 4 out of 5

101k reviews

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4.2

All reviews

(100,839)

29,831 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. The company doesn't care that car owners are renting unsafe car and lying about the condition of the rentals. I had to shorten my holiday, because driving around was unsafe, and on top of that Getaround told me it was my problem because i hadn't returned the car earlier. Don't waste your time with a company that doesn't do anything to protect customers but only cares about keeping their money.

27 June 2026
Unprompted review
Rated 4 out of 5 stars

Everything was great

Everything was great, except for the lack of communication at the moment when we needed assistance the most. Other than that, everything was excellent.

17 July 2026
Rated 5 out of 5 stars

Very satisfying experience, I recommend!

I had a very satisfying first experience with Getaround. I didn't know this service existed, but a friend recommended it to me when I needed a car rental at short notice, and I'm super happy having discovered this service. It was super easy, the car was super modern and clean, and everything went exactly as described. I'm impressed and will absolutely continue using Getaround.

4 July 2026
Rated 4 out of 5 stars

Great service

Great service. Really good communication with owner. Unable to book an extended rental over 30 days and had to 'end' & 'start new' booking with the same car

16 July 2026

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