The van was perfect for a trip in norway. The bed is super comfortable and the cooking tools helped a lot during the trip. Booking the camping gears was a great option. Jone is very helpful and kin... See more
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The van was as indicated. It had more damage to the bodywork than I had expected, but nothing that was a problem. The adblue tank needed to be refilled in 340km. That was a bit disconcerting. But sinc... See more
Tested for the first time. Easy process, good experience. Will rent again with Getaround. Especially the connected option is great value and offers a lot of flexibility.
Application simple, rassurante, facile. J'ai trouvé le véhicule, géré la prise en main et la restitution avec photos et guidage de l'application. Merci
Company details
Written by the company
Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.
Contact info
55 Green Street, 94111, San Francisco, United States
- www.getaround.com
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Au top et super pratique !
Avoid Getaround if you value your time.
Avoid Getaround if you value your time.
My identity verification was manually reviewed, and I was told that my documents were invalid.
I submitted the exact same documents again, but instead of properly reviewing them, my account was blocked.
I then contacted support by email, and after another manual review I was told that my residence permit had expired in 2024.
The problem is that the document clearly states an expiry date of 29 September 2026. Anyone can read it in a few seconds.
This means my documents were reviewed at least three separate times, yet no one noticed the obvious difference between 2024 and 2026.
Because of this mistake, I lost my original booking. By the time I could make a new reservation, the price for the same rental period had increased to almost double.
I had to waste my time proving that 2026 is not 2024. This level of incompetence in an identity verification process is extremely disappointing and has cost me both time and money.
Application hyper pratique
Application hyper pratique, facile d'utilisation, simple, rien à dire, juste à essayer !
Tested for the first time
Tested for the first time. Easy process, good experience. Will rent again with Getaround. Especially the connected option is great value and offers a lot of flexibility.
So far so good
voiture, instructions et emplacement au top
excellent feedback ; voiture top, emplacement et instructions clairs.
Application facile d’utilisation
Application facile d’utilisation
Service optimale
Pas cher
Everything was as described and the…
Everything was as described and the process very easy.
SUPER FACILE
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