The bed frame is beautiful and very high quality. Would 100% recommend. The only let down was delivery, when spending nearly £800 you don’t really expect to pay for delivery then I was given a slot of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #172 of 228 best companies in Bedroom furniture shop
- #91 of 115 best companies in Bed shop
- #67 of 85 best companies in Bedding Shop
- #317 of 399 best companies in Home Furniture Shop
- #68 of 85 best companies in Mattress Shop
About Happy Beds
Written by the company

Happy Beds is an online retailer specialising in beds, mattresses and bedroom furniture that excels in comfort you can trust. We put our customers first in every aspect, with endless choices for every sleeper, we make sure that quality meets comfort without breaking the bank. Founded in 2010, our goal is to make sure every customer has their sleep needs met with friendly customer service, fast delivery and a curated product range.
From the friendly customer service team who are happy to help to the people who deliver your fresh and exciting bedroom furniture, we ensure our values flow throughout everything we do, so you know that your shopping experience will be a happy one!
So that's why the products available on Happy Beds aren't one size fits all. From handy storage beds to organise your bedroom to TV beds you won't want to get out of on a lazy Sunday morning, there's something to suit every style and budget. The quality of everything Happy Beds sells is high, but the prices will always remain inclusive and affordable for everyone.
Written by the company

- We're here to help.
- Since 2010, Happy Beds has been learning, growing, and listening to what our customers want, so we can showcase affordable, dreamy, and attractive pieces of furniture that bring your bedroom to life.
Manufacturer’s Guarantee
https://www.happybeds.co.uk/help-and-advice/manufacturers-guarantee

Contact info
PO Box 316, WF13 9BW, Dewsbury, United Kingdom
- 0333 444 0180
- ask@happybeds.co.uk
- happybeds.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very beautiful and sturdy bed.
Very beautiful and sturdy bed.
Easy to assemble and very generous storage space.Gave the room a brand new look. Amazing!
I give it a 4.9
Happy customer
Delivery notifications were excellent. The purchase was delivered promptly by two well mannered and efficient men.
The bunk beds look fabulous. I can definitely recommend.
Great service and great looking bed.
The ordering process was easy online. The delivery was also easy. Very friendly staff. They deliver to the room of your choice. The bed was assembled by my husband on his own in a couple of hours. It looks good but it does not feel steady. So far it's held though with my granddaughter using it as a trampoline. We'll see how long it lasts.
This is the 4th doble mattress 1 have…
This is the 4th doble mattress 1 have ordered, this one is not 3000 pocket sprung and quality is cheap material, I am very disappointed with this as I wont get the comfy or wear and tear as the others.
I love that 👍👍👍
Help the aged…
We are an old couple of combined age 178, used to shopping in a shop! So buying online was new and scarey. But the daybed we wanted was not available locally so we had to venture into the unknown.
Your service was great - from the complicated ordering (which meant many phone calls to customer service) through to delivery and to help with erecting the bed. We struck up a nice phone relationship with your named staff. They deserve brownie points!
The bed is all we'd hoped for in both quality and comfort. Thanks to all concerned,
Zzzzzzzzzzzzzz.
Very good quality good quality matrass
The bed was really difficult to…
The bed was really difficult to assemble, instructions were unclear. We were also missing several screws needed.
Finally, we also ordered a mattress that was described as medium firm but was so firm it made sleeping on the floor seem comfortable. When we contacted customer service they advised this was preference, not misleading description, and that we weren’t fat enough to feel the mattress as medium. Really shocking customer service.
Brilliant bed for growing kids
Very happy with my purchase for my boys aged 5 and 11! Waited for this specific colour to come back in stock and it was definitely worth the wait! Very easy assembly (though I did a lot of it along so took that bit longer)! Lovely quality, the only thing I would say is the stickers to cover the screws could be better! It’s a great addition for growing kids, the little shelves given them their own space to decorate! Great delivery service arriving the day I selected! Very happy boys!
The mattress is lovely and I’m very…
The mattress is lovely and I’m very happy with it. I thought I’d paid for the packaging to be unwrapped and disposed of but it turns out I didn’t so that could be made clearer.
The delivery company however were awful and would definitely put me off ordering again
Really comfortable mattress delivered…
Really comfortable mattress delivered exactly as expected, reasonably priced too. Delivered by 2 guys who took it straight to my son’s room. They even called to let me know when they were 30 minutes away.i made an error with my order and the customer service team corrected it within seconds of me notifying them.Cannot fault anything about this company.
I ordered a bed from Happy Beds (Order…
I ordered a bed from Happy Beds (Order #1000733448), and the entire experience has been a nightmare. The delivery boxes arrived from their courier completely smashed and battered. Upon assembling the bed, we discovered a major manufacturing defect: a bottom corner screw refuses to tighten because the internal pre-installed threaded nut is completely loose.It took 6 hours to build this bed, and it is now structurally unsafe and completely unusable. I have sent multiple urgent emails to customer service since Friday, but I am being completely ignored with zero replies. Under the Consumer Rights Act 2015, I am formally rejecting this faulty item. If Happy Beds does not contact me immediately to arrange a full refund and collection, I will let my bank, Revolut, forcibly pull the funds back via a chargeback. Avoid this company.
Absolute fantastic product good delivery
Good quality and easy to assemble.
The bed is good quality and easy to assemble. The company kept me updated on my delivery and the delivery team were polite and efficient.
Good quality bed
Good quality bed. However, the wood didn’t have any polish or wax which was a let down. Additionally, the instructions manual which came along with the product was not detailed enough, didn’t have the step-wise instructions, and it took some time to figure out the assembly process by myself.
Ordering was easy
Ordering was easy, communicating from the point of order to checking after delivery was perfect. Even got a call the morning if delivery to confirm delivery time slot.
Happy delivery
I was so Happy with my new day bed
It came on time and the delivery guys were very friendly and the even took their shoes off
They took it to the room of my choice well done
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








