Audika - Lichfield Reviews 

180
TrustScore 5 out of 5

4.8

18 Bore Street, WS13 6LL LICHFIELD, Staffordshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff are very friendly,cheerful and helpful.My hearing test procedures and results were clearly explained and I was put at ease.You do not feel as if you are being rushed and are encouraged to as... See more

Rated 5 out of 5 stars

I’ve just had my first appointment with Tracy Vaughan at Hidden Hearing. I’m 52 & had wax removed from my ears several times before in different places. Tracy by far the most professional , informativ... See more

Rated 5 out of 5 stars

Earlier today my mom had a home visit review appointment with Poojah Gupta. Poojah had phoned ahead to let us know she was on the way, which was very reassuring. Poojah is very personable; it... See more

Rated 5 out of 5 stars

Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing dam... See more



Contact info

  • 18 Bore Street, WS13 6LL, LICHFIELD, Staffordshire, United Kingdom

  • 01543 262200

4.8

Excellent

TrustScore 5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(180)

5,057 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Thank you to Tracy Vaughan for carrying out my wax removal. She was patient, knowledgeable and made the experience a good one. The general hearing check and close up view of the inside of my ears makes the cost reasonable.

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Went to Hidden Hearing clinic in Lichfield.…

Went to Hidden Hearing clinic in Lichfield today, 16th October, for an appointment for earwax removal. Tracy, the ear care practioner, was excellent at explaining the various stages in a friendly, professional manner and made sure everything was completed in a safe and pain free way. I would highly recommend this clinic.

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Tracy Vaughan miracle worker

Had an ear wax removal with Tracy Vaughan today. I was recommended by my Mom who also sees Tracy. I was nervous about the appointment as I haven't had wax removal previously but my hearing was really suffering so needed some intervention. Tracy was really warm and friendly and talked me through the whole process without me asking her to. She repeatedly checked that I was doing ok through the extraction and was really empathetic towards how I must've felt prior to the apt. Couldn't recommend her enough. Money well spent and cuts out going to the Doctor and waiting times.
My hearing was so improved coming out of the apt that I could hear my coat against my neck and other sounds that I've not noticed for so long. Drastic difference! Gentle but effective. I wouldn't normally write a review but Tracy was so great and I hope this may encourage others to seek treatment.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

The service was amazing

The service was amazing; right from the first telephone enquiry, reception, to the diagnosis, providing the hearing aids, explanations were friendly informative and so reassuring promising further help and advice if needed. The staff are to be applauded.

3 September 2023
Rated 5 out of 5 stars

Really impressed

Really impressed.
Knowing that my husband was experiencing hearing loss, as well as tinnitus I decided to have my hearing checked too. We first went to Boots to be told we both needed hearing aids! We decided to get a second opinion and came to Hidden Hearing. My husband now has hearing aids programmed so they help with his hearing but don't increase the tinnitus. But, this time I was told that though I had a slight hearing loss nothing was needed other than another (free) test in two years.
We are so impressed with hidden hearing.

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Very professional and very honest. Booking was very straightforward. The service (Ear Wax Removal) went really smoothly and Tracy Vaughan gave me a lot of advice which will prove helpful. Thank you

10 September 2023
Unprompted review
Rated 5 out of 5 stars

Tracy Vaughn

Just had Ear wax removal by Tracy Vaughan at Lichfield Hidden Hearing. So kind and explained everything showed me before an after pictures and had my first ever hearing test (supersonic hearing in left 😃)
Thank you Tracy will definitely be back x

6 September 2023
Unprompted review
Rated 5 out of 5 stars

Just got home from Hidden Hearing in…

Just got home from Hidden Hearing in Lichfield after having the wax removed from both ears by Tracy Vaughan. What a lovely experience - I can finally hear again after 4 weeks of being deaf in my left ear, and my right ear had more wax in it!!!
Would recommend Hidden Hearing to anyone. Many Thanks once again to Tracy. Elaine

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Ear wax removal

I have had ear wax removal done many times and Tracy Vaughan of Lichfield hearing centre was attentive and explained what would happen and the procedure was the best experience of ear wax removal I have ever had

5 July 2023
Unprompted review
Rated 5 out of 5 stars

An appointment for earwax removal

My appointment for earwax removal With Tracy Vaughan at Lichfield branch. The procedure was carried out with complete competency and courtesy. I also received valuable advice on future practice and treatment.
During my visit to the branch, i had my equipment checked and upgraded. Total Satisfaction!

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Ear wax removal

Went to Lichfield branch for very hard piece of wax removal. Although it took 3 attempts, the audiologist Tracy Vaughan refused to be beaten and I now have a pain free, clean ear. Thank you Tracy.
David

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Wax removal

Tracy Vaughan fully explained the procedure about to take place. She was very careful and made sure I was OK throughout. Thoroughly recommended.

13 June 2023
Unprompted review
Rated 5 out of 5 stars

The Hidden Hearing centre Lichfield is an excellent practice

The Hidden Hearing centre Lichfield is a very professional and friendly practice and none less so that Tracey Vaughan, the Ear Care Practitioner. Firstly she patiently explained the procedure which she then carried out in a professional and kindly manner. I can highly recommend Tracey and all the team. Thank you

5 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look