Really good delivery people. Respected my property. New tumble dryer placed in situ and old one removed for recycling. No mess as unpacked by delivery team and packaging removed by them too. Pleased w... See more
Company replied
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Very easy to order, was kept up to date with information, and delivery was 1st class, driver called with expected time and staff were very polite and respectful and left with everything clean tidy.... See more
Company replied
We bought a dishwasher- had a discount code which gave an extra 5% off and had free delivery so worked out cheaper than everywhere else. Communication was good and we were provided with regular update... See more
Company replied
Amazing fridge really happy with it even better then expected can get loads in there and looks fantastic. Good price very stylish and the delivery team moved heaven and earth to get it through the... See more
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Company details
- Appliance shop
- also in
- Electronics store
- Home audio shop
- Kitchen supply shop
- TV shop
- Washing Machine & Dryer Shop
Written by the company
Are you looking for an electrical retailer who can help you find the right products for your home? A new fridge freezer or washing machine? How about a new TV for those family movie nights? At Hughes, we’ve been putting people at the heart of our business for over 100 years, and that means providing affordable, reliable appliances from trusted brands like Samsung, LG, Miele, Bosch and many more. As a family-run company, we deliver exceptional customer service through every step - from expert installations to reliable repairs, eco-friendly recycling, and hassle-free maintenance. Our team is dedicated to treating you the way we’d like to be treated, with honesty, respect, and unwavering support. We’re here to make your life easier and your home happier. From our family to yours.
Hughes
Written by the company
- Where to find us
- Alongside our fantastic online range of products that can be delivered across the UK, we also have several stores across East Anglia, making Hughes is your go-to for all home appliance needs. Visit one of our locations or head over to hughes.co.uk to explore our extensive range of products, receive expert advice and experience exceptional service.
- Products
- We offer a vast range of products, from TVs and soundbars to kitchen and laundry appliances, with items from all of the most popular household names including Samsung, LG, Sony, Bosch, Miele and Hotpoint, among many more.
- Free & Next Day Delivery
- With free and next-day delivery available on hundreds of products, plus a click-and-collect option, getting appliances has never been quicker or easier. Our fantastic drivers will deliver and expertly install your new appliance, ensuring everything is set up perfectly. We’ll even recycle your old appliance and take any packaging with us for a truly hassle-free experience.
- Price Match Promise
- Found a better price elsewhere, or after purchasing? We’ll price-match selected competitors up to 7 days after your purchase. You can always rely on us for the best value!
- Flexible Payment Options
- Take advantage of 0% interest on purchases over £99, or consider renting through Hughes Rental to spread the cost. Renting offers a hassle-free, affordable way to enjoy electricals with free servicing and repairs. Our skilled engineers will install and set up your appliances, and if something breaks, we’ll fix it quickly at no extra cost.
- Tech Support
- Need help choosing the right product, troubleshooting an issue, or simply looking for advice? Our support teams are ready to assist, whether you prefer a phone call, email, video call, or an in-store visit. We’re always here to help.
Contact info
United Kingdom
- 0371 231 3113
- sales@hughes.co.uk
- hughes.co.uk
4.6
Excellent
54k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Rated Highly but delivery company poor
Hughes has been fantastic as a retailer, offering great value and excellent customer service when help was needed. However, the overall experience was let down by their 3rd party contracted delivery company, whose service was very poor.
9 October 2026
Best price going
Best price going, TV arrived promptly, courier was excellent. No issues. Very happy!
15 October 2026
Reply from Hughes
Thanks for taking the time to leave a review, I am so happy to hear that your experience with our company has met your expectations.
Many thanks for choosing to make your purchase from Hughes, we look forward to serving you again in future, kind regards David
Excellent service
Easy to use website very straightforward to order online. Delivery as promised and the parcel was in very good condition. The delivery was made on time and the driwas very courteous.
15 October 2026
Reply from Hughes
It was so nice to read your review for Hughes, I want you to know that we appreciate your positive feedback
Many thanks for your purchase from Hughes, we look forward to serving you again, kind regards David
Service we received very good at Hughes…
Service we received very good at Hughes Martlesham nothing too much trouble when asking for advice on products, checked price match etc
15 October 2026
Reply from Hughes
It was so nice to read your positive review for Hughes, customer satisfaction is a top priority of ours and I want you to know that we appreciate your feedback
Many thanks for choosing to make your purchase from Hughes, we look forward to serving you again in future, kind regards David
Reply from Hughes
It was so nice to read your review for Hughes, I want you to know that we appreciate your positive feedback
Many thanks for your purchase from Hughes, we look forward to serving you again, kind regards David
Awesome prices !!!
Awesome prices !!!
Really excellent prices and fantastic customer service thank you .
1 August 2026
Reply from Hughes
Thanks for taking the time to leave a review, I am so happy to hear that your experience with our company has met your expectations.
Many thanks for choosing to make your purchase from Hughes, we look forward to serving you again in future, kind regards David
Reply from Hughes
It was so nice to read your review for Hughes, I want you to know that we appreciate your positive feedback
Many thanks for your purchase from Hughes, we look forward to serving you again, kind regards David
Initial problem resolved
Very helpful and speedy when redirecting my order after the courier company failed to deliver !
14 October 2026
Reply from Hughes
It was so nice to read your positive review for Hughes, customer satisfaction is a top priority of ours and I want you to know that we appreciate your feedback
Many thanks for your purchase from Hughes, we look forward to serving you again in future, kind regards David
Customer service is excellent
Customer service is excellent. Fully informed before delivery and afterwards!
14 October 2026
Reply from Hughes
Thanks for taking the time to leave a review, I am so happy to hear that your experience with our company has met your expectations.
Many thanks for choosing to make your purchase from Hughes, we look forward to serving you again in future, kind regards David
Never a problem.
Purchased a few items and all has been spot on with a fantastic customer service too. Buy with confidence.
27 August 2026
Reply from Hughes
It was so nice to read your review for Hughes, I want you to know that we appreciate your positive feedback
Many thanks for choosing to make your purchase from Hughes, we look forward to serving you again in future, kind regards David
Really happy withthe help I received…
Really happy withthe help I received from customer service really helpful
14 October 2026
Reply from Hughes
It was so nice to read your positive review for Hughes, customer satisfaction is a top priority of ours and I want you to know that we appreciate your feedback
Many thanks for your purchase from Hughes, we look forward to serving you again, kind regards David
Buying experience was not great when…
Buying experience was not great when spending £1000. Fitting experience spoiled by having to call them back to refit a hob which was poorly fitted.
16 September 2026
Reply from Hughes
Thanks for taking the time to leave a review, I am sorry to hear that your experience with our company has not met your expectations.
I can see you were not happy with the alignment of the hob and we arrange for a team to return to correct the issue for you, I'm sorry for any inconvenience this caused.
For any questions or further assistance, please don't hesitate to get in contact.
Many thanks for choosing to make your purchase from Hughes, we hope to serving you again in future, kind regards David
Reply from Hughes
It was so nice to read your review for Hughes, I want you to know that we appreciate your positive feedback
Many thanks for your purchase from Hughes, we look forward to serving you again in future, kind regards David
Reply from Hughes
Thanks for taking the time to leave a review, I am so happy to hear that your experience with our company has met your expectations.
Many thanks for choosing to make your purchase from Hughes, we look forward to serving you again in future, kind regards David
Quality speakers great price arrived on…
Quality speakers great price arrived on time no problems and great chekout options very happy
14 October 2026
Reply from Hughes
We're thrilled to hear the speakers sound great and were a good price. We're also happy to hear these arrived on time and the checkout options were great. Thank you for the 5* review, we hope you enjoy the speakers!
Regards
Corey.
Reply from Hughes
Excellent! We're glad to hear everything went smooth with the purchase, we hope you enjoy your new fridge freezer.
Regards
Corey.
The delivery was on time and the…
The delivery was on time and the gentlemen who bought my item were very helpful
13 October 2026
Reply from Hughes
Excellent. We're glad to hear the delivery was on time and the delivery driver was very helpful! Thank you for the positive review, we hope you enjoy your new washing machine.
Regards
Corey.
Fab website
Very efficient and easy to use website. I am very impressed with my new air fryer/microwave/grill/ combi oven. It is bigger internally than my previous Panasonic flatbed, the airfryer mode cooks food perfectly , I have used the grill/micro combi and it cooked my shepherd's pie perfectly..I would recommend this , you can see inside while it's cooking (you couldn't with my previous one) I have saved worktop space as I have got rid of my big airfryer overall a very satisfied customer so thankyou
13 October 2026
Reply from Hughes
We're thrilled to hear you're impressed with your new Combi Microwave Oven, we're glad we were able to provide a suitable product for your needs. It's also great to hear you found our website easy to use and it was efficient in placing your order. Thank you for the 5* review, we hope you continue to enjoy your new product and cook lots of shepherds pies in the years to come!
Regards
Corey.
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