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Insure4Music Reviews 

2,340
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process straightforward and efficient, appreciating the ease of obtaining quotes and setting up insurance online. Many highlighted competitive and sensible pricing, often cheaper than alternatives, providing comprehensive cover. Service received positive feedback for being quick, helpful, and offering clear explanations. Reviewers frequently praised the website for its user-friendly design and quick online quote system, making the experience smooth. People also appreciated immediate cover and the ability to easily understand policy details. Overall, customers expressed high satisfaction with the value for money and comprehensive protection offered.

What people talk about most

Price

Reviewers mention positive feedback about price, consistently finding it reasonable, competitive, and fair... See more

User experience

People report positive experiences with the user experience, often highlighting the ease of setup and the... See more

Service

Consumers find service to be positive, with many reviewers describing it as quick, easy, and efficient.... See more

Website

Customers consistently note positive experiences with the website, finding it very quick and easy to navigate... See more

Value for money

Clients share positive opinions on value for money, with many reviewers finding the prices reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was an easy choice for Band Cover gets our band secured in the knowledge that we are covered for most eventualities that can raise its head whilst performing. Good coverage tailored to your needs... See more

Company replied

Rated 5 out of 5 stars

We always shop around each year when our Public Liability Insurance becomes due. We hadn't heard of this Company before but was put onto them by fellow Musicians on a Facebook site. The product they o... See more

Company replied

Rated 5 out of 5 stars

Insurance policy needed for my son’s school instrument hire. The Team on both email and the phone especially from Bailey and William was fantastic. Bailey, talked me through best options prompt a... See more

Company replied

Rated 5 out of 5 stars

Straight forward service with no frills, no enless pages of personal detail, just very easy and efficient with a sensible price. Absolutely excellent! Documents arrived in my inbox within mins. 100%.... See more

Company replied


Company details

  1. #24 of 137 best companies in Insurance company
  2. #66 of 230 best companies in Insurance agency

About Insure4Music

Written by the company


We arrange specialist music insurance for artists who love what they do.

Whether you’re an avid DJ, a band on tour or teaching guitar, our policies are designed to help financially protect musicians and their instruments from risks such as theft and damage, personal accident and more.

We focus purely on music insurance which means no additional costs for unnecessary extras, a range of cover options and a specialist, UK-based customer service team with expert knowledge.

Most of all, we understand the needs of musicians, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.

Contact info

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4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(2,340)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fast

fast, good price, uncomplicated

10 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Quick and easy

Quick and easy

17 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

I signed up last week

I signed up last week, had a quote and agreed and payed my money for the contract, policy I just signed up for and days later I am still awaiting my contract details to be sent through by email.
They keep sending marketing and 50% offers but not my contact details and now approaching a week later.
Not happy not good service .

17 July 2026
Insure4Music logo

Reply from Insure4Music

Hi Kevin, thank you for taking the time to leave your feedback.

We're very sorry that this was your first experience with us, and we apologise for the inconvenience caused.

We can see that you did speak with one of our advisors Wayne, who corrected your email address and reset your account. Unfortunately, we were also experiencing a good deal of IT issues last week affecting our member area, document delivery and email servers, which we believe contributed to the problem.

We've resent your policy documents today. If you haven't received them, please check your spam or junk folder as they may have been filtered there.
We hope this issue has now been resolved, but if you're still experiencing any problems or would like to discuss anything further, please don't hesitate to contact us via the link below: https://www.insure4music.co.uk/contact/

Thank you for your custom, and once again, we're sorry for the poor first impression. We appreciate your patience and hope to provide you with a much smoother experience going forward.

Kind regards,

The Insure4Music Team

Rated 5 out of 5 stars

Prompt response via online chat and…

Prompt response via online chat and referred to telephone agent who sorted out our quote.

17 July 2026
Unprompted review
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Very quick and easy and great price

Very quick and easy and great price

17 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

It was really easy to set up amd a very…

It was really easy to set up amd a very reasonable price , very pleased

17 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

it was easy to do

it was easy to do, straightforward.

27 June 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

An easy to navigate site

An easy to navigate site which made the application process easier to understand.

13 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great experience for beginner guitarist

Quick easy to use website/online quote system. Very informative and quick to respond with policy documents etc. Very happy with my experience.

13 July 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Very easy interaction

Very easy to navigate and taylor to your needs.

13 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Seamless and easy to buy insurance

Seamless and easy to buy insurance. Great website. Highly recommended.

10 July 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

Mysterious duplicate policy, refusing to refund

I've had a policy for £4k musical equipment insurance with Insure4Music since 2017

In 2024 they created a second policy for £4k musical equipment insurance on their system and charged me £68, I didn't take this policy out, I received no email regarding this policy

In 2025 they renewed the second policy and charged me £118, I received no email about the upcoming renewal

2026 was the first and only time I received an email regarding the second policy saying my policy is up for renewal

I have contacted the Insure4Music support and they are refusing to refund the 2 payments for the policy which I didn't take out

8 July 2026
Unprompted review
Insure4Music logo

Reply from Insure4Music

Hi Matt, thanks for taking the time to leave a review. 

We're sorry to hear that you're unhappy with your experience.

Our records show that you have two separate policies with us. The first policy was taken out online in 2017, and a second policy was also taken out online in August 2024. Based on our records, the second policy was completed online, and all policy documentation and correspondence were issued to the email address we hold on file. Premium payments were then collected successfully in line with the policy terms. 

We appreciate your frustration; however, we have not found any evidence to suggest the second policy was created in error by us, and we would never start a policy without a customers consent or asking to go ahead with this, this is definitely not something that would ever occur. As with all insurance policies, it is the policyholder's responsibility to review the documentation they receive and to monitor the policies and payments associated with their account.

We understand that you disagree with our findings, and while we're unable to offer the refund requested, I can see you are in discussion with Alicia about ensuring that the duplicate policy will not renew again. 

If you’d like to discuss this or anything further, please feel free to reach out to us via the following link: https://www.insure4music.co.uk/contact/

Kind regards,
The Insure4Music Team

Rated 5 out of 5 stars

Been using this company for a few years…

Been using this company for a few years now never had any issues all straight forward brilliant

7 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Everything was good and easy to see for…

Everything was good and easy to see for the cover I wanted for my music gear etc

5 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Just to know you dealt with me good

Just to know you dealt with me good. I

3 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Very prompt service Everything…

Very prompt service Everything completed with about 15 minutes. Very happy. Many thanks

5 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Quick, easy and cheap

Very quick and easy to navigate the website and insurance set up, great price.

4 July 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Good website and competitive price

Good website and competitive price. Yet to have to use it but hopefully fully covered.

1 July 2026
Insure4Music logo

Reply from Insure4Music

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

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